Gerard Dumas
Gerard Dumas at Joe Rizza Acura

Gerard Dumas | Page 12

Sales

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.8
136 Reviews
4.8

136 Reviews

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136 Reviews of Gerard Dumas

May 15, 2019

Dealership Rating
Employee Rating

Fair & Professional Team The Financing and Sales experience was fair, effective and professional. Omar Hammad worked with me to arrive at a mutual comfort regarding financing More

by Joe S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Hammad

May 17, 2019

Joe Rizza Acura responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Rawan Altaher - raltaher@rizzacars.com

May 10, 2019

Dealership Rating
Employee Rating

Decent Dealership , No trust on Pre owned Certification cars I bought a Certified Pre owned Acura TLX from this dealer 04/30/2019, but i had 3 issues from the day one. So its hard to believe that these are actu More

by SID RAVINDRANATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo , Chris Chojnowski

May 10, 2019

Joe Rizza Acura responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Rawan Altaher - raltaher@rizzacars.com

March 06, 2019

Dealership Rating
Employee Rating

Smooth transaction My experience at Rizza Acura was very positive. I was treated well from the second I entered the showroom. Pat and Gerard did a great job of helping More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo , Omar Hammad

Mar 06, 2019

Joe Rizza Acura responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Rawan Altaher - raltaher@rizzacars.com

January 10, 2019

Dealership Rating
Employee Rating

Great experience purchasing a vehicle Joe Rizza dealership is excellent for their courtesy, professionalism and overall exceptable customer service skills. We were greeted by (Ed) who made More

by JBUTLER1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer, Ed Gronowski , Charlotte Guinta, Omar Hammad

Jan 11, 2019

Joe Rizza Acura responded

Congratulations on your new car! We try to create a comfortable and stress-free environment for each and every customer. I will certainly pass the kind words along to Ed. Please let us know if we can do anything further to help. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 24, 2018

Dealership Rating
Employee Rating

Best service ever, ALWAYS! Every visit at the dealership, one is treated with exceptional service! The staff is ALWAYS professional and thoroughly explains the details of the wo More

by Rosa Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer, Matt Fondren , Charlotte Guinta, Kylie and Heather

Dec 26, 2018

Joe Rizza Acura responded

Thank you for this amazing review and for your recommendation. We really appreciate your business. Best, Rawan Altaher - raltaher@rizzacars.com

December 21, 2018

Dealership Rating
Employee Rating

Service First of all, the dealership is welcoming, the staff in the service department is exceptionally polite, professional and extremely knowledgeable. I re More

by JBUTLER1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Kailer , Charlotte Guinta

Dec 24, 2018

Joe Rizza Acura responded

We cannot thank you enough for your wonderful review of Joe Rizza Acura and for your recommendation! We look forward to working with you again! Best, Rawan Altaher - raltaher@rizzacars.com

December 12, 2018

Dealership Rating

Accurate service for my Accura MDX Top notch Salesman, professional, courteous. Followed with Top Notch service of your Vehicle. All in one dynamic atmosphere. Thanks for keeping More

by SAMS_TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 12, 2018

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

December 10, 2018

Dealership Rating
Employee Rating

They take care of you and your car I am very comfortable with Rizza handling repairs to my vehicle. They let you know before hand what to expect due to my repairs. I recommend that ev More

by STEPHANIEMILON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer, Matt Fondren , Charlotte Guinta

Dec 12, 2018

Joe Rizza Acura responded

Thank you for sharing your feedback. We are happy to hear that we earned your trust. We appreciate the recommendation as well. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

December 04, 2018

Dealership Rating
Employee Rating

Great! The sales representative and sales manager were great. This is my second purchase with Acura. They took the time to make sure all of my questions we More

by DELITHIALOVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Chojnowski, Gerald D. And Anthony G..

Dec 04, 2018

Joe Rizza Acura responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

November 26, 2018

Dealership Rating
Employee Rating

Great Service I appreciated the service snd follow-up from the sales team. The team made sure all of the additions to my vehicle were completed before I picked the More

by nhale323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Omar Hammad

Nov 27, 2018

Joe Rizza Acura responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

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