Gerard King

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for the kind words! Kathy is a valued asset to our team at Ourisman and will be sure to pass your kind words onto her. Congratulations on finding the best vehicle for you and happy miles ahead!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

We're delighted to hear that you had a seamless experience with us! Efficiency and customer satisfaction are our goals, and it's wonderful to know that we met your expectations. Thank you for choosing us, and please don't hesitate to reach out if you ever need assistance in the future. We appreciate your feedback and look forward to serving you again!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

We're truly sorry to hear about your less-than-pleasant experience, and we apologize for any inconvenience caused. This does not align with the level of service we aim to provide. We take your feedback seriously, and we appreciate you bringing these concerns to our attention. Our team is committed to ensuring the satisfaction and peace of mind of our customers, and we would like to investigate and address these issues promptly. Please contact our service department at 410-288-3100. So that we can discuss and rectify the situation. Your feedback is valuable, and we want to make sure we address any issues to your satisfaction. Again, we apologize for any inconvenience, and we appreciate your understanding as we work to resolve these concerns. Thank you for bringing this to our attention, and we look forward to the opportunity to make things right.

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for taking the time to share your positive experience with our service. We are thrilled to hear that you found our service to be excellent, fast, and convenient. Our team takes pride in providing top-notch customer service, and we're delighted to know that you found our staff to be friendly and well-spoken. It's great to hear that you had a positive experience with our dealership. We appreciate your feedback and look forward to serving you again in the future. If you have any further comments or suggestions, feel free to let us know. Thank you for choosing us!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your loyalty and for choosing our dealership once again. We're delighted to hear that you had a pleasant experience and that Kathy could assist you. Your continued trust in us and positive feedback are greatly appreciated. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. We look forward to serving you and your family for many more years to come.

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Jada, thank you so much for the five stars! We're thrilled to hear our team was courteous and professional throughout your recent service visit. We'll be sure to pass your kind words on and keep up the great work moving forward. If you or your Jeep needs anything, please give us a call or visit our website. We're here and happy to help. Drive safe and enjoy the upcoming holidays! :)

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time and kind words! Welcome to the Ourisman Family, we look forward to seeing you again soon.

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time! Glad the team hear at Ourisman CDJR Baltimore provided an enjoyable experience. We look forward to seeing you again soon!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you for your time and great Review!

Ourisman Chrysler Dodge Jeep Ram of Baltimore responded

Thank you so much, Jeepster, for your 5-star review! We're thrilled to hear about your pleasant car buying experience with our team at Ourisman CDJR of Baltimore. We'll be sure to pass your gratitude on and tell them to keep up the great work. Congratulations on your new Jeep--we hope you love it for years to come! Thanks for being a member of the Ourisman Family, and have safe travels.