Gerard Smith

Wonderful store and easy to work with. Fast and efficient! Friendly staff and quality work. Fast and efficient! Friendly staff and quality work. More

Helpful 0

Report | Print

I love this dealership. They’ve helped me purchase numerous cars and trucks over the years.Ronda is always so helpful setting up all the new electronics. I would recommend her to anyone in the market numerous cars and trucks over the years.Ronda is always so helpful setting up all the new electronics. I would recommend her to anyone in the market for a new or used car. More

Helpful 0

Report | Print

This an update on a review from a couple of weeks ago about a purchase of a 2015 Mitsubishi Mirage from Conklin Cars in Salina, KS..... The car is doing fine and I will not change my review of the use about a purchase of a 2015 Mitsubishi Mirage from Conklin Cars in Salina, KS..... The car is doing fine and I will not change my review of the used car manager or salesman from the transaction....but I will make a review on what transpired from that original review.... Gerard Smith, General Manager of Conklin Cars in Salina contacted me and as of today, we now finally have a second key to the vehicle thanks to Mr. Smith getting on top of it......again my feeling is, we should not have had to wait two weeks for it if the sales people had kept track of the keys as they should have....I did mention to Mr. Smith that the keys to our two trade-in vehicles were left sitting on a table for 30-45 minutes the evening we picked up the car instead of immediately tagging them together like they should.... The second part of the issue was the major tear that developed on the side of the back of the drivers seat....Mr. Smith told me to make arrangements to get it fixed and we did, we were told it had been repaired previously and the new fabric is thicker and should hold up much longer.....Mr. Smith quickly reimbursed us for the cost of the repairs..... This review we want to give big KUDOS to GERARD SMITH for giving us the customer service and customer care that a quality salesperson should..... We very much appreciate him for the effort and if you go to Conklin Cars in Salina, ask for Mr. Gerard Smith - guaranteed to give you the customer service you would expect..... While I would consider giving Mr. Smith a 5-star review for picking up the situation and fixing it....I only gave a 4-star because he should not have had to do the work of which two other employees should have done...... William of McPherson, KS More

Helpful 0

Report | Print

Always friendly, attentive and Great Service! I appreciate that Conklins is in Salina and supports the community. It’s a great place to visit and nice customer service. Thank you. appreciate that Conklins is in Salina and supports the community. It’s a great place to visit and nice customer service. Thank you. More

Helpful 0

Report | Print

They are great bought our Toyota there and service it there also! They also sponsor our local non profit for helping find a cure for children’s cancer. there also! They also sponsor our local non profit for helping find a cure for children’s cancer. More

Helpful 0

Report | Print

Conklin did a great job all the way around. They did not bother me with a bunch of questions. That was what I was looking for bother me with a bunch of questions. That was what I was looking for More

Helpful 0

Report | Print

Conklin will not help my stranded 700 miles from home. Conklin Chevrolet Salina has a great service department, a bit expensive but they get problems fixed. They have been the sole maintainer of my wonder Conklin Chevrolet Salina has a great service department, a bit expensive but they get problems fixed. They have been the sole maintainer of my wonderful 2015 new style Impala. The Impala transmission failed, under warranty, 700 miles away, now over a month later I still do not have the car back. Conklin outright refuses to assist - what good is a dealer if they won't back you up when you need help? I want Chevrolet to thrive, they are important part of our culture and we need them. But GM appears to be an antique, feudal organization that cannot cooperate with itself. Almost every GM employee I contact repeats the same phrase "I'm sorry, there is nothing I can do, my hands are tied", and cannot refer me to anyone who can assist. A company paralyzed by processes, More

Helpful 0

Report | Print

Service Took my car in to get body damage done I call a day before to find out it was ready that morning but nobody call me to let me know also they took out Took my car in to get body damage done I call a day before to find out it was ready that morning but nobody call me to let me know also they took out a chunk of carpet under the drivers seat and want to say it was worn out I just vacuum it like 2 days before it went in there was NO WORN OUT CARPET!!!! Manger was very unprofessional very rude when he knows they where responsible for it I will never do service again or highly recommended them. More

Helpful 5

Report | Print

Awesome New Car Jason asked what kind of car I was wanting and found it. My experience was great and everyone was awesome. Went back next day and was able to get s Jason asked what kind of car I was wanting and found it. My experience was great and everyone was awesome. Went back next day and was able to get something sentimental to me that I left in my old car. More

Helpful 0

Report | Print

Very pleased Miserable snow covered and cold day but Pam Severson did more than was expected. Her knowledge of the product could not have been more thorough and I' Miserable snow covered and cold day but Pam Severson did more than was expected. Her knowledge of the product could not have been more thorough and I'm very pleased she took care of me. More

Helpful 0

Report | Print