Gerry Rosenbarker | Page 2

2018 Honda Purchase This is by far the best dealer I've worked with! Still feels like I'm dreaming! The vehicle I purchased was a 2018 Honda Civic Type R. I ha This is by far the best dealer I've worked with! Still feels like I'm dreaming! The vehicle I purchased was a 2018 Honda Civic Type R. I had called several dealerships back in June when car was first released and it was just a punch of run around/stories regarding vehicle. Then after watching someone I follow on IG post he purchased his here at this dealer I figured I'd give a shot worse case they give me the run around. I make the call Diane answers :-) I ask her what the story is on car and that I've heard it all at this point ... she replies straight forward and honest I can't get you a 17 but if you provide xyz I can get you an 18 without hesitation I said yes. Fast forward 7 months I take the drive to pick up the car. It was a great experience everyone was welcoming asking if I needed anything. Briana came and showed me tech in car + assisted with pairing my phone to vehicle. Please note I've had 3 other Honda leased vehicles from another dealer and no one offered me help with anything just basically hurry up buy and go mentality not here. There was no rush to get items from old vehicle. All documents being signed were explained to me. I loved that! They have a customer for life! I recommend this dealer to anyone. Once I'm done paying off this vehicle I'm coming back to pick up an Accord :-) More

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Great people at this dealership Just purchased our third Honda - all from Mohawk Honda. Everyone I have dealt with - from the sales people to the service department are friendly, kn Just purchased our third Honda - all from Mohawk Honda. Everyone I have dealt with - from the sales people to the service department are friendly, knowledgeable and helpful! They have been very patient with this indecisive shopper - which is much appreciated! The facility itself is beautiful, modern, and comfortable! I cannot imagine going anywhere else! I have been bringing my previous Honda to the service department here ever since I bought it over ten years ago. The service department is wonderful for routine maintenance as well as the rare repair needed. I have called with questions on issues with my car, and have always have had my questions answered completely and patiently. After ten years, I feel like I am part of the !ohawk Honda Family! More

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Great service if you don’t have problems I’ve had such a bad experience here I don’t know where to begin. Had an accident and collision center had the car for a month only to go pick it up an I’ve had such a bad experience here I don’t know where to begin. Had an accident and collision center had the car for a month only to go pick it up and wouldn’t start. Long story short next day it rained and the wipers were flying off the side. Day after that car was dead in my driveway. Brought it in few weeks ago for the rear defroster that died and also needed an alternator, compressor, radiator fan, hmmmmm. Then after 10 days having my car they give it to me without washing it. How’s that for great service. Impression is everything and I now have a bad taste in my mouth. Left several messsages to speak to the president of the company and never received a call back. You make your own decision but I’ll vote with my feet!!! Spend less time feeding people pizza and more time making your customers happy. I’ve leased several cars and so has my fiancé but fool me once’ More

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2017 CR-V purchase I am 73 years old, and I have always shopped around for the best deal on the vehicle that I have decided on. I did some shopping around this time as I am 73 years old, and I have always shopped around for the best deal on the vehicle that I have decided on. I did some shopping around this time as well, and chose Mohawk Honda even though I could have saved a few hundred dollars with another local dealer. I chose them because they are the closest to my home, only 10 miles away, and they made an overall positive impression. More

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Collision Dept./Service Manager I had totaled my car due to Mavis replacing only pads and not needed Rotors. When I had my car towed I had no money for a rental, my car was totaled I had totaled my car due to Mavis replacing only pads and not needed Rotors. When I had my car towed I had no money for a rental, my car was totaled, I injured my neck and back, and I still owed money on my 4 year old HOnda accord Coupe . I was crying and devastated. Then I meet Gerry, God what a wonderful man he is. He gave me the rental for free for a few days til I could come to grips with the issue. He took pictures of the rotors for me and wrote a letter of the damage to brakes. He made a horrible situation so much better. After I purchased a new car from Mohawk HOnda it took over a month to Find a spoiler for my car. Travis Horne worked daily to locate a spoiler to make me happy. He met with me twice and even went out of his way to impress me after the service department installed my spoiler with a gap. He and Gerry worked together to fix the problem. Gerry had given me confidence in Honda's ability. He once again stepped up to the plate and personally met with Travis on my behalf and fixed the spoiler. I work in retail and have dealt with a lot of unsatisfactory issues and people and Mohawk HOnda should appreciate these two men when others passed the buck they took control. Because of Gerry I bought a new car from them because of Travis I will buy again in the future! Gerry and Travis gave me a honest , and professional insight and followed up with me. Gerry Rosenbarker you are one of a kind and any company that is lucky enough to have you work for them will only be number one because of the service you offer. Love this man he is the Greatest, thank you so much for making such a horrible situation turn out so wonderful. Can't praise you enough! And Travis you have great patience and your brain storming helped make my spoiler possible since the HOnda accord coupes are limited in this department. More

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Service on my Acura Excellent service, great experience. I have been a customer of Mohawk Honda for many years now and would not consider going anywhere else! Vinny, Ge Excellent service, great experience. I have been a customer of Mohawk Honda for many years now and would not consider going anywhere else! Vinny, Gerry and Micah were helpful and informative. More

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We are satisfied. Since 2000, we've bought 6 Honda Accords new and 1 Honda Civic used (17,000 miles) from Mohawk Honda. The salesman, Mike Bennice, has been excellent, Since 2000, we've bought 6 Honda Accords new and 1 Honda Civic used (17,000 miles) from Mohawk Honda. The salesman, Mike Bennice, has been excellent, as has the service department, led by Lisa Valentino. Through the years, Anita Pietrzak -- first in service, later in parts -- and Patti Ferris, Gerry Rosenbarker and Noelle Viscariello from the body shop have been helpful, too. More

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Great People, Great Product All the employees are very helpful and friendly. From the buying experience (Lindsey Haraden) to the service dept and fantastic Collision Center (Gerr All the employees are very helpful and friendly. From the buying experience (Lindsey Haraden) to the service dept and fantastic Collision Center (Gerry/Patti/Noelle/Frenchie/Brian/Travis etc) are the reason Mohawk Honda is #1 in my book! More

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Happy Decision I am very happy with my buying experience. I took a long time deciding on which car to buy and when I finally decided on the crv everything went very I am very happy with my buying experience. I took a long time deciding on which car to buy and when I finally decided on the crv everything went very well. Justin McGrath gave me a good amount for my trade-in and was very helpful. John Potenza was easy to work with and we agreed on a good price for the car. The financial dept was also very good. They answered all my questions and eased my worries. Picking up the car was a joy. John Higgins did an outstanding job answering every single question and showing me how everything works. He went above and beyond my expectations and Breana Mattice was also very helpful and took the time to make sure I knew how the technology works. I would not hestitate recommending Mohawk Honda to others. More

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My Summary is as Follows: Micah Troncone, John Higgins, Mark David and Michael Speranza. I've been buying new cars since 1966. Never have I ever met more professional, knowledg Micah Troncone, John Higgins, Mark David and Michael Speranza. I've been buying new cars since 1966. Never have I ever met more professional, knowledgeable and courteous men in my life. No one can ever get a better and more enjoyable deal or experience! Impressived! -Rich Casullo More

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