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Gerson Maldonado
Gerson Maldonado at Sarant Cadillac

Gerson Maldonado | Page 13

Sales & Leasing Consultant

Sarant Cadillac

4339 Hempstead Tpke
Farmingdale, NY 11735

4.9
185 Reviews
4.9

185 Reviews

Write a Review

185 Reviews of Gerson Maldonado

December 15, 2022

Dealership Rating
Employee Rating

Service department is worse they actually don’t want to work I go with appointment they parked the car outside for whole day & called me at the end we will check it tomorrow More

by RIZWANHADICORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Dec 15, 2022

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. We see that your experience with us was less than satisfactory and we understand your frustration. We want to make sure that every customer feels like we have put their experience above all else. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so can further discuss your experience and improve for future visits.

December 15, 2022

Dealership Rating
Employee Rating

Prompt courteous representation by device advisor Chris. All work requested and diagnostics requested were accomplished. More

by SALDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2022

Sarant Cadillac responded

This is great to hear! Thanks for taking the time to leave this 5-star review!

Dec 16, 2022

SALDE1 responded

your service center people are courteous and prompt.

December 11, 2022

Dealership Rating
Employee Rating

they are always good good good good good good good they are always good good good good good good good More

by LALU8257
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Dec 12, 2022

Sarant Cadillac responded

Thanks for the 5-star review! We appreciate your business and hope to be of service again in the future.

December 09, 2022

Dealership Rating
Employee Rating

Sarant service department was and is always number one. Tony, Gerson, Joe and the others are great. More

by COYOTESTUDIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Dec 11, 2022

Sarant Cadillac responded

Thank you so much for the excellent review! We appreciate the feedback and loved hearing from you. Thank you for choosing Sarant Cadillac for your automotive needs.

December 09, 2022

Dealership Rating
Employee Rating

They are not on top of their service. My car was at the dealership for two days. When I went to pick it up, the issue was not resolved. No one checks after the service is done. More

by SARWA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Dec 09, 2022

Sarant Cadillac responded

We are sorry to hear your visit did not live up to the expectations we strive for at Sarant Cadillac. Please reach out to our Customer Experience Manager, jroper@sarantcadillac, so can further discuss your experience and improve for future visits.

December 08, 2022

Dealership Rating
Employee Rating

Everyone is a pleasure to work with. Service is always is great, appointment right on time. Thank you! More

by JesseW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta, Tony DiGuiseppe

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Dec 09, 2022

Sarant Cadillac responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Sarant Cadillac and we hope to see you again soon!

November 08, 2022

Dealership Rating
Employee Rating

adviser rude kept car 3 days did nothing and threat me will not fix car More

by HARBIRDHALIWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joseph Mistretta

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Nov 10, 2022

Sarant Cadillac responded

Thank you for taking the time to share your feedback with us. We're disappointed to hear your visit with our service team didn't meet your expectations. It's always our goal to provide the best experience possible and we'll use your feedback to improve. Please contact our Customer Experience Manager at jroper@sarantcadillac.com.

November 01, 2022

Dealership Rating
Employee Rating

Went in for inspection. Efficient and timely manner. Pleasant experience. Was able to schedule appointment that worked for me. More

by LOESING22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 02, 2022

Sarant Cadillac responded

We're glad to hear everything was completed quickly and to your satisfaction. We look forward to seeing you again on your next visit!

October 30, 2022

Dealership Rating
Employee Rating

Went in for car inspection. Efficient and done in a timely manner. Was very happy with service. More

by suemeyerback
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 31, 2022

Sarant Cadillac responded

Thank you for your kind words, we're glad to have provided such a positive experience. We appreciate your business and look forward to seeing you on your next visit!

October 28, 2022

Dealership Rating
Employee Rating

Taken in immediately. Kept up to date on the progress of the repair. Time that repair would be ready was accurate. More

by sollo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mistretta

Report | Print
Oct 31, 2022

Sarant Cadillac responded

Thank you for your feedback and we're glad to hear everything was completed quickly and to your satisfaction. Please do not hesitate to reach out if you need anything else!

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