Gibson Freter
Gibson Freter at Jim Norton Toyota Tulsa
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Gibson Freter | Page 2

New Car Sales Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
31 Reviews

I started at Jim Norton many years ago as a New Car Sales Rep and was promoted a few years later to New Car Sales Manager. I enjoy helping our customers, and it's always a special treat when one of the customers I sold years ago comes back in to work with someone from my team!

4.9

31 Reviews

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31 Reviews of Gibson Freter

December 28, 2020

Dealership Rating
Employee Rating

Matthew was top-notch and made the whole buying experience easy and pleasurable. He was very knowledgeable, patient, and understanding of my requirements. Matthew was also able to negotiate an am More

by Misty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Matthew Erwin

Dec 30, 2020

Jim Norton Toyota Tulsa responded

Misty, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

October 24, 2020

Dealership Rating
Employee Rating

The folks at Jim Norton made this the best experience ever! I will be a customer for life, buy all of my vehicles here and service as well More

by maholliman07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Holly McMurphy , Kassidy Owens

Oct 26, 2020

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Laura Morse, Director Reputation Management, Jim Norton Auto Group

May 23, 2020

Dealership Rating
Employee Rating

Easiest car buying experience ever! No hassle! Robert and Gipson were great! Definitely would recommend anyone looking to buy a new car to go to Jim Norton Toyota! More

by Stephanie
Recommend Dealer
Yes

Other Employees Tagged: Robert Blocker

May 27, 2020

Jim Norton Toyota Tulsa responded

Stephanie, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

April 23, 2020

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Employee Rating

Michael D. was a total gentleman. We appreciate him and his demeanor. You should get more of him on your staff! Thank you for the service we received. We could not have asked for more. That is why we buy a More

by Roger
Recommend Dealer
Yes

Other Employees Tagged: Eric Cooper , Michael Douglas, Anna Ford, Shelly Smith

Apr 24, 2020

Jim Norton Toyota Tulsa responded

Thank you for your great review, Roger! We're glad to have Michael on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Laura Morse, e-Commerce Manager, laura_morse@jimnortontoyota.com

August 23, 2019

Dealership Rating
Employee Rating

Excellent Our experience at Jim Norton Toyota was great. All the staff was courteous and friendly. Our Sales Consultant, Misty McDonald's was amazing! She was More

by Galeene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luis Flores, Grant Geer, Misty McDonald

Aug 26, 2019

Jim Norton Toyota Tulsa responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

July 30, 2019

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Employee Rating

Best Sales Experience Ever I just leased a Toyota Tacoma from Jim Norton Toyota / Misty McDonald and had the best sales experience ever. I want to give a great big "Thank You" More

by New to Oklahoma
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Currey, Misty McDonald

Aug 01, 2019

Jim Norton Toyota Tulsa responded

What an enjoyable review to read.  It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

January 01, 2019

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Employee Rating

Impeccable Customer Service! Best dealership in Oklahoma. Jim Norton Toyota is a unique dealership experience. At every step of the process, everyone was friendly, patient, and willing to do whatever it took More

by azonicbruce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shannon Ashford, Victoria Benedek, Adam Buckmaster, David Dumas, Grant Geer, Roger Hensley, Tyler Murry, Zoua Vang

Jan 04, 2019

Jim Norton Toyota Tulsa responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Jim Norton Toyota! If there is anything else we can do for you, please feel free to visit us again. Best regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

November 19, 2018

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Employee Rating

Professional and Customer Friendly Experience The entire process was handled in an informative and courteous manner by all the staff. Jake Newell was very patient and answered all of my questions. More

by Willc2108
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Cody Clay, Derrick Lawrence, Jake Newell

Nov 22, 2018

Jim Norton Toyota Tulsa responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Jake and the rest of the Jim Norton Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 08, 2017

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Employee Rating

Great experience They got me the exact car I wanted and helped me fit into my budget. Can't ask for much more than that! Daniel went above and beyond to make sure ever More

by Kristina Jarvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Carrie Calkins, Brian Smith, Daniel Tanner

Aug 08, 2017

Jim Norton Toyota Tulsa responded

Kristina, thank you for taking the time to write this 5-star review. We strive to provide excellent service to all our guests and are glad to hear that Daniel helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

August 08, 2017

Dealership Rating
Employee Rating

Daniel Tanner - Great Salesman! My wife and I had a great experience at Jim Norton Toyota. Daniel our salesman was very helpful and informative through the whole process. We love our More

by adam jarvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Brian Smith, Daniel Tanner

Aug 08, 2017

Jim Norton Toyota Tulsa responded

Congratulations on your new C-HR, Adam! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Daniel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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