Gifford Veillard | Page 29

Great experience at Hamilton Mazda. Gifford was a pleasure to work with and spent the time to ensure I had all the information on the new vehicle. A+ pleasure to work with and spent the time to ensure I had all the information on the new vehicle. A+ More

by TM - NJ Verified Customer Verified Customer

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Gifford was very welcoming and made my husband and I feel at ease purchasing our vehicle. He was very knowledgeable and walked us through the sale process and afterwards took the time to show us how to opera at ease purchasing our vehicle. He was very knowledgeable and walked us through the sale process and afterwards took the time to show us how to operate the new features in our vehicle. More

by ml_sullivan Verified Customer Verified Customer

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Crisp and fast service. Friendly staff. No surprises at all. Scheduled via their website, showed up and they were ready and waiting for me. About an hour later I was outta there with everything taken care. all. Scheduled via their website, showed up and they were ready and waiting for me. About an hour later I was outta there with everything taken care. More

by Guilherme Verified Customer Verified Customer

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I have always serviced my old mazda with the dealership. Gifford was my point of contact during the sales process of my cx5. He does follow up on processes and gives prompt information about the time and de Gifford was my point of contact during the sales process of my cx5. He does follow up on processes and gives prompt information about the time and delivery of the vehicle. He's also not always disturbed of my many questions. Price is relative fair. More

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The salespeople and finance people were nice and easy to talk to. They were not pushy, and the dealer only charged one dealer fee (a $399 document fee, which is about average for NJ). Other dealers charge n talk to. They were not pushy, and the dealer only charged one dealer fee (a $399 document fee, which is about average for NJ). Other dealers charge nonsensical destination fees (a scam if it’s a used car), dealer inspection fees, $200 for VIN etching, etc., so it was nice to not get hit with random made-up fees. The finance lady was nice as well and was not pushy on getting an extended warranty. These warranties are usually scams since it covers so few parts and finance people usually receive about half of the price you paid on the extended warranty as a commission ($875 on a $1750 5 yr warranty). Within 20 hours (50 miles of driving) of buying the car, I noticed there was a serious check engine issue, and I was really upset, but the dealership was able to schedule an appointment immediately to fix my car and they provided a similar loaner car for free. The buying process was great because they offered me an interest rate more than a full percentage point lower than I was expecting to get. The mechanics were also extremely nice and did a great job finding me a loaner car at the last minute. The only issues I have is that the mechanics should have done a better job at examining the car before it was sold to me and also, it would have been great if the dealership had better working hours. I wish dealerships were open for longer hours and also on Sundays. Also, it’s a bit annoying how the only person who does body work is only available on Thursdays. More

by ANONYMOUS Verified Customer Verified Customer

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Smooth process. The dealer made it easy and was helpful every step of the way. Thank you for all your help in the car buying process. every step of the way. Thank you for all your help in the car buying process. More

by sbagga0 Verified Customer Verified Customer

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Gifford was amazing and very detail oriented. He helped me figure out how to use features in my new car and answered all questions I had without making me feel like I was asking a dumb question. me figure out how to use features in my new car and answered all questions I had without making me feel like I was asking a dumb question. More

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Extremely nice dealership! Honestly the best car buying experience I have had. Everyone is super friendly and helpful. The transaction was handled efficiently and quickly. experience I have had. Everyone is super friendly and helpful. The transaction was handled efficiently and quickly. More

by Lisamtucc Verified Customer Verified Customer

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VIN: JM1BPBJY7M1312336. Sales & finance was outstanding (5 stars)!! Detail dept was HORRIBLE!!! Micro scratches & swirl marks all over hood & other paint! Scratches in windshield! Detailers need training o (5 stars)!! Detail dept was HORRIBLE!!! Micro scratches & swirl marks all over hood & other paint! Scratches in windshield! Detailers need training on how to properly prep a new vehicle or be fired!!! Needed 2 days worth of extra paint prep & paint correction plus was charged an additional fee for this prior to applying paint protection film onto this vehicle!!! Was supposed to be a 4-5hr appointment! I as well as others cars I noticed in lot that were prepped for by detailers for customer pickup, all received shiny cars w/ paint scratches!!!! More

by Ben Overbich Verified Customer Verified Customer

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The sales team is excellent and they served very well. The discount was not enough though, but it is always the customer wants more and more. The discount was not enough though, but it is always the customer wants more and more. More

by MRNFCA Verified Customer Verified Customer

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