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Gil Dukes

Overview Reviews (29) Inventory (196)

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Gil Dukes

Gil Dukes | Page 3

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

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4.7

29 Reviews

Overview Reviews (29) Inventory (196)

4.7

29 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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29 Reviews of Gil Dukes

March 27, 2026

Dealership Rating

Employee Rating

Friendly and quick Gil and the tech discovered the problem and were able to fix it quickly. problem and were able to fix it quickly. More

by Davis.kitty

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

Mar 30, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear Gil and our tech team were friendly and able to quickly identify and resolve the problem. We truly appreciate you choosing our dealership and look forward to assisting you again.

March 20, 2026

Dealership Rating

Employee Rating

Work was performed prompt and efficiently. Was out of the Dealership in about two hours. Was out of the Dealership in about two hours. More

by dematt5308

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madison Fairley

Mar 21, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! We’re glad to hear your service was completed promptly and efficiently. We appreciate you choosing our dealership and look forward to serving you again.

March 18, 2026

Dealership Rating

Employee Rating

My vehicle was clean when I brought it in & it was a little dirty when I got it back. They should think about getting paper floor mats to keep customer's little dirty when I got it back. They should think about getting paper floor mats to keep customer's More

by mscarlettemathis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

Mar 19, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback. We’re glad your vehicle was serviced, and we appreciate your suggestion about using paper floor mats to help keep it clean. Your input helps us improve the experience for all our customers.

March 18, 2026

Dealership Rating

Employee Rating

Getting my Ram serviced is always a pleasure. I highly recommend Walt Massey Jeep-Ram for service. I highly recommend Walt Massey Jeep-Ram for service. More

by southet

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

Mar 18, 2026 -

southet responded

See above.

March 06, 2026

Dealership Rating

Employee Rating

They have always been prompt to start on and always taken care of my problem! Gil promised to come to my home in Leakesville on his day off to wash and detail my truck also…….. I’ve had nothing but good ex care of my problem! Gil promised to come to my home in Leakesville on his day off to wash and detail my truck also…….. I’ve had nothing but good experiences with Walt Massey. More

by Rod

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Madison Fairley, Kayla Levins , Jeffrey Mccardle

Mar 09, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It is outstanding to hear that the team has consistently provided prompt and effective care for your vehicle. Having a dedicated professional offer such personalized attention reflects the genuine commitment to service the dealership strives for. Your long-term trust and positive experiences are greatly valued.

February 23, 2026

Dealership Rating

Employee Rating

He had a Great personality. He was Very helpful with our issue. And helped finding boxes to clean truck clean out. He was Very helpful with our issue. And helped finding boxes to clean truck clean out. More

by mdickinson0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shemuel McCraney, Landon Rainey, Danny Moorman is the BEST!

Feb 24, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear our staff was friendly, helpful, and went the extra mile to assist you—even helping find boxes to clean out your truck. We truly appreciate your trust in our team!

February 19, 2026

Dealership Rating

Employee Rating

Friendly, efficient, solid service Gil was easy to talk to and listened to our concerns. to and listened to our concerns. More

by mcrad_99

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

Feb 20, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear you received friendly, efficient service and that Gil took the time to listen to your concerns. We truly appreciate your trust in our team!

February 16, 2026

Dealership Rating

Employee Rating

I have always had excellent service and everyone is so helpful and courteous. Always recommend the dealership. helpful and courteous. Always recommend the dealership. More

by smkirby465

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gil Dukes

Feb 17, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words. We’re thrilled to hear you consistently receive excellent service and find our team helpful and courteous. We truly appreciate your recommendations and your trust in our dealership!

February 15, 2026

Dealership Rating

Employee Rating

Made an appointment and still had to wait a long time for my alignment. Was not pleased with the wait time my alignment. Was not pleased with the wait time More

by Emilybreanna

Verified Customer

Recommend Dealer

Other Employees Tagged: Gil Dukes

Feb 16, 2026 -

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re sorry to hear this was your experience and appreciate you bringing it to our attention. Our General Manager, Payton Massey, would like to speak with you personally to better understand what happened and will reach out to you asap to discuss a resolution. You can also reach him at (601) 247-0123.

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