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Gil Dukes
Gil Dukes at Walt Massey Chrysler Dodge Jeep RAM Lucedale

Gil Dukes | Page 2

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Gil Dukes

May 04, 2026

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Employee Rating

Robbie the service manager and Gill provided excellent customer service. They got me back on the road and serviced the issue with my vehicle promptly and went above and beyond to take care of me. More

by twalters8
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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May 05, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Robbie and Gill will be glad to hear this. We’re happy they were able to get your vehicle taken care of promptly and get you back on the road. We appreciate you recognizing their effort and trusting us with your service needs!

April 22, 2026

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I had an appointment and everything went quickly and smooth I would recommend using them if at all possible More

by Packin32
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Apr 23, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear your appointment went quickly and smoothly and that everything was handled efficiently. We truly appreciate your recommendation and your trust in our team!

April 20, 2026

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Great customer service, appreciate being updated, friendly service! 5 star service ! Friendly, informative,quick turn around. More

by Jolie0822
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Apr 21, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear you received great customer service, timely updates, and a friendly, quick turnaround. We truly appreciate your support and trust in our team!

April 06, 2026

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Took excellent care of my work truck. . Fantastic service!! Professional service advisor. Great job... Amazing! More

by Paw
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Apr 07, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re thrilled to hear your work truck was taken care of so well and that our service team provided professional, fantastic service. We truly appreciate your kind words!

March 30, 2026

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They did what ask to be done on my truck and was done quick and nice. More

by Daveydad22
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Mar 31, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear your truck was serviced quickly and exactly as requested. We truly appreciate you choosing our dealership and look forward to assisting you again.

March 27, 2026

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Friendly and quick Gil and the tech discovered the problem and were able to fix it quickly. More

by Davis.kitty
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Mar 30, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear Gil and our tech team were friendly and able to quickly identify and resolve the problem. We truly appreciate you choosing our dealership and look forward to assisting you again.

March 20, 2026

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Work was performed prompt and efficiently. Was out of the Dealership in about two hours. More

by dematt5308
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Madison Fairley

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Mar 21, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback! We’re glad to hear your service was completed promptly and efficiently. We appreciate you choosing our dealership and look forward to serving you again.

March 18, 2026

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My vehicle was clean when I brought it in & it was a little dirty when I got it back. They should think about getting paper floor mats to keep customer's More

by mscarlettemathis
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Mar 19, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your feedback. We’re glad your vehicle was serviced, and we appreciate your suggestion about using paper floor mats to help keep it clean. Your input helps us improve the experience for all our customers.

March 18, 2026

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Getting my Ram serviced is always a pleasure. I highly recommend Walt Massey Jeep-Ram for service. More

by southet
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Mar 18, 2026

southet responded

See above.

March 06, 2026

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They have always been prompt to start on and always taken care of my problem! Gil promised to come to my home in Leakesville on his day off to wash and detail my truck also…….. I’ve had nothing but good ex More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Mccardle, Madison Fairley, Kayla Levins

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Mar 09, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

It is outstanding to hear that the team has consistently provided prompt and effective care for your vehicle. Having a dedicated professional offer such personalized attention reflects the genuine commitment to service the dealership strives for. Your long-term trust and positive experiences are greatly valued.

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