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Gil Dukes
Gil Dukes at Walt Massey Chrysler Dodge Jeep RAM Lucedale

Gil Dukes | Page 2

Service Advisor

Walt Massey Chrysler Dodge Jeep RAM Lucedale

148 Ventura Dr
Lucedale, MS 39452

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4.6
28 Reviews
4.6

28 Reviews

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28 Reviews of Gil Dukes

May 17, 2026

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Employee Rating

I have been using Walt Massey Dodge service center for about six years now, I have always had great service. The new management team seems to be on point especially with my last two visits. I recommen More

by 1967dena67
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 18, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you so much for your continued trust and loyalty over the past six years! We’re thrilled to hear you’ve consistently had great service experiences with our team and that the new management team has made such a positive impression during your recent visits. Your recommendation to your fellow Dodge owners truly means a lot to us. Thank you for choosing Walt Massey Chrysler Dodge Jeep Ram for your service needs!

May 16, 2026

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Made an appointment for 7:30 for an alignment, got there at 7:26. Truck did not get checked in until 7:48 because nobody was there on time except for 1 gentlemen. I believe he was a mechanic. Work performed More

by razz2613
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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May 18, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your honest feedback. We sincerely apologize for the delay in getting your truck checked in, especially with an early morning appointment. We understand how frustrating that can be when you arrive on time expecting prompt service. We’re glad to hear the work itself was completed well, and we appreciate you bringing the check-in experience to our attention. Your feedback helps us improve, and we truly value your business.

May 15, 2026

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Walt Massey is great company. Would do business with them again. The employees were excellent. More

by rjb0126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Parnell, Mical Grant , Norris Chiasson, Tera Dennis, William Dixon, Latisha Goff, Mitch Greene, Dane Howard, Shemuel McCraney

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May 18, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for your kind words! We’re thrilled to hear you had such a positive experience with our team. It means a lot to know you would choose to do business with us again. We truly appreciate your support!

May 13, 2026

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Always have the best experience with walt. massy Everyone is always nice and very helpful Recommend then to everyone More

by K.Greene
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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May 14, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

We’re so glad you always have a great experience with us! Our team works hard to be helpful and welcoming, and your recommendation means a lot.

May 04, 2026

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Employee Rating

Robbie the service manager and Gill provided excellent customer service. They got me back on the road and serviced the issue with my vehicle promptly and went above and beyond to take care of me. More

by twalters8
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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May 05, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Robbie and Gill will be glad to hear this. We’re happy they were able to get your vehicle taken care of promptly and get you back on the road. We appreciate you recognizing their effort and trusting us with your service needs!

April 22, 2026

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I had an appointment and everything went quickly and smooth I would recommend using them if at all possible More

by Packin32
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Apr 23, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear your appointment went quickly and smoothly and that everything was handled efficiently. We truly appreciate your recommendation and your trust in our team!

April 20, 2026

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Great customer service, appreciate being updated, friendly service! 5 star service ! Friendly, informative,quick turn around. More

by Jolie0822
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Apr 21, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear you received great customer service, timely updates, and a friendly, quick turnaround. We truly appreciate your support and trust in our team!

April 06, 2026

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Took excellent care of my work truck. . Fantastic service!! Professional service advisor. Great job... Amazing! More

by Paw
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

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Apr 07, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re thrilled to hear your work truck was taken care of so well and that our service team provided professional, fantastic service. We truly appreciate your kind words!

March 30, 2026

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Employee Rating

They did what ask to be done on my truck and was done quick and nice. More

by Daveydad22
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

Print
Mar 31, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear your truck was serviced quickly and exactly as requested. We truly appreciate you choosing our dealership and look forward to assisting you again.

March 27, 2026

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Employee Rating

Friendly and quick Gil and the tech discovered the problem and were able to fix it quickly. More

by Davis.kitty
Recommend Dealer
Yes

Other Employees Tagged: Gil Dukes

Print
Mar 30, 2026

Walt Massey Chrysler Dodge Jeep RAM Lucedale responded

Thank you for sharing your experience. We’re glad to hear Gil and our tech team were friendly and able to quickly identify and resolve the problem. We truly appreciate you choosing our dealership and look forward to assisting you again.

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