Gilbert Claudio

Recently purchased a Lexus RX 350H here. We had a fantastic experience and loved working with the salesman Gilbert. We had placed a deposit on a car for allocation and Gilbert was on top of We had a fantastic experience and loved working with the salesman Gilbert. We had placed a deposit on a car for allocation and Gilbert was on top of updates and communication throughout the process. Caryn in financing is also 10/10 and extremely kind. Every person we interacted with was very friendly and personable. They are also not pushy, don't have any hidden fees, and no sketchy add ons they tack on to the price at the end. They are very upfront and honest from start to finish. Was truly a great experience and I’d highly recommend them to anyone. More

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No pressure sales. Plenty of time to look at models and test drive an find the best fit. Plenty of time to look at models and test drive an find the best fit. More

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Gilbert was an excellent and attentive salesperson, he really did a great job making sure I understood the whole process and offered me alternatives when my initial selection fell through. really did a great job making sure I understood the whole process and offered me alternatives when my initial selection fell through. More

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Gilbert, the sales person was great. The overall sales Manger was great. The finance lady was great. The only issue major issue I had was with the night time sales manger. I did not The overall sales Manger was great. The finance lady was great. The only issue major issue I had was with the night time sales manger. I did not appreciate being talked down to, when I had a brought up a legitimate with him. If it wasn't for him, it would have been a five star experience. The night time sales manger should learn from Gilbert (sales person) and Robert Bouza (sales manager) how to treat customers. More

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I walked in about 30 minutes before closing and was treated as if it was in the middle of the day. No rushing, nothing but respect from the salesman (Gil). He was a pleasure to work with and made the e treated as if it was in the middle of the day. No rushing, nothing but respect from the salesman (Gil). He was a pleasure to work with and made the entire process as painless as possible. The lady in finance was equally as helpful and enjoyable as she explained all of the options and warranty packages. Definitely recommend! More

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The price was very reasonable. Time of service was reasonable also. The salesman was very friendly. I received a loaner car. The facility is well maintained. reasonable also. The salesman was very friendly. I received a loaner car. The facility is well maintained. More

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Excellent experience. My specialist, Gilbert, was terrific and very thorough and responsive. Just wish the dealer wasn't so far from my home as I'd love to use the Service Dept. terrific and very thorough and responsive. Just wish the dealer wasn't so far from my home as I'd love to use the Service Dept. More

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First class sales and aftersales experience This was my first visit to Woodfield Lexus. Gilbert Claudio is a gentle salesman who steered me into buying a great vehicle and helped me negotiate a This was my first visit to Woodfield Lexus. Gilbert Claudio is a gentle salesman who steered me into buying a great vehicle and helped me negotiate a very fair deal. His efforts to secure some original equipment for the vehicle, brand new and no charge, showed how committed he is to total customer satisfaction. This is a great salesman working for a first class dealership. Thank you Gilbert. More

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Purchase used vehicle Gilbert Claudio showed excellent customer service. His approach and honesty about the vehicles as well as sharing the info were awesome. He was courte Gilbert Claudio showed excellent customer service. His approach and honesty about the vehicles as well as sharing the info were awesome. He was courteous during the sale. Kudos to Gilbert. Keep up the good job. More

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The greatness dealership of the world Is the first time that I have been with this company and have a memorable day what a wonderful place to bring my cars for service. Thank you for makin Is the first time that I have been with this company and have a memorable day what a wonderful place to bring my cars for service. Thank you for making my life so happy I love to see you again. Gracias estaré viajando por el mundo entero y me gustaría manejar siempre un carro Lexus para toda mi vida. Esto nada mas es un pequeño sueño, que Dios los bendiga abundantemente y la Virgen Maria Madre de Dios de Guadalupe los cuide a todos por siempre. Amén Apreciable Candido Rodriguez Ramirez More

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