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Gina Alvarez

Overview Reviews (30) Inventory (449)

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Gina Alvarez

Loaner Manager Coordinator

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

BORN AND RAISED IN MIAMI FLORIDA I HAVE LIVED IN NJ, FORT MYERS AND LAKELAND FLORIDA BUT I ALWAYS COME BACK HOME. I HAVE BEEN IN THIS INDRUSTY FOR 8 YEARS NOW I HAVE LEARNED ALOT AND STILL LEARNING. I LOVE DOGS WHICH IS WHY I HAVE 4 LOVE SPORTS AND WORKING OUT LOVE THE BEACH AND ALWAYS HAVE MUSIC IN MY EARS..

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4.4

30 Reviews

Overview Reviews (30) Inventory (449)

Dealership Experience

8 yrs, 11 mos

Industry Experience

8 yrs, 11 mos

Specialties & Trainings

LOANER MANAGER

SERVICE BDC

WARRANTY ASSISTANT FOR SERVICE

SERVICE CASHIER

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4.4

30 Reviews

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30 Reviews of Gina Alvarez

December 24, 2025

Dealership Rating

Employee Rating

Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez

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Dec 25, 2025 -

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

December 17, 2025

Dealership Rating

Employee Rating

Great and excellent job. The team was extremely helpful and very responsive. I recommend this Dealer. The team was extremely helpful and very responsive. I recommend this Dealer. More

by Alecandro Tidre

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Alexander Obando, Elliott Speulveda

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Dec 18, 2025 -

Lorenzo Buick GMC responded

hank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad to know our team was helpful and responsive.

December 13, 2025

Dealership Rating

Employee Rating

I've been a customer for over 10 years. They do excellent work and are very professional; I recommend them to anyone who needs their services. They do excellent work and are very professional; I recommend them to anyone who needs their services. More

by Abel Roque

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jesus Castillo

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Dec 14, 2025 -

Lorenzo Buick GMC responded

Thank you for your long-term trust in Lorenzo Buick GMC. We appreciate your recommendation and look forward to continuing to serve you.

December 04, 2025

Dealership Rating

Employee Rating

Sometimes when I’ve had to leave my car there for service I had not been provided with a rental I had not been provided with a rental More

by JRC_1907

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Alexander Obando, Elliott Speulveda

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Dec 05, 2025 -

Lorenzo Buick GMC responded

Hello, Your feedback is important to us. I would appreciate the opportunity to speak with you to address your recent visit to our Service Department regarding the availability of a rental vehicle when leaving your vehicle for service. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

December 02, 2025

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Employee Rating

Muy buen servicio y muy buena attention personas muy amables los felicito pienso seguir vinienso para los servicios de mi Carro muchas gracias amables los felicito pienso seguir vinienso para los servicios de mi Carro muchas gracias More

by MARIOLYS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Alexander Obando, Elliott Speulveda

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Dec 03, 2025 -

Lorenzo Buick GMC responded

Agradecemos que haya elegido Lorenzo Buick GMC para el cuidado de su vehículo. Nuestro equipo valora su confianza y espera seguir atendiéndole. Gracias por compartir su experiencia.

October 23, 2025

Dealership Rating

Employee Rating

Extremely uncompetitive. The service team in the worst. No follow ups, no loaners for 2 weeks. The service team in the worst. No follow ups, no loaners for 2 weeks. More

by M.PERCY83

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Oct 24, 2025 -

Lorenzo Buick GMC responded

Hello, We appreciate you taking the time to share your feedback with us. I would like to speak with you in greater detail about your experience with our Service Team regarding the level of communication you received. At your earliest convenience, please reach out to me directly so we may discuss this further. Sincerely, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

October 18, 2025

Dealership Rating

Employee Rating

Very bad service, they don't answer calls, they don't return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information return messages, they had the car for a month and fifteen days, they didn't give answers about what they did to it nor did we receive any information. The service is terrible. The person who served us was Adrian, a terrible worker. More

by YuleisyToledo

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Alexander Obando, Elliott Speulveda

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Oct 22, 2025 -

Lorenzo Buick GMC responded

Hello, I would really appreciate the chance to speak with you regarding your experience here at Lorenzo Buick GMC. Please contact me at your earliest convenience. Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

October 03, 2025

Dealership Rating

Employee Rating

completely satisfied. excelent and fast procedure. all the people I only have to recommend that, according to the state of the economy, car prices are very high. excelent and fast procedure. all the people I only have to recommend that, according to the state of the economy, car prices are very high. More

by labrafero

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Yosmel Tundidor, Bernal "Fred" Sanchez

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Oct 03, 2025 -

Lorenzo Buick GMC responded

Thank you for your feedback and recommendation. We’re glad our team at Lorenzo Buick GMC provided you with excellent service.

October 02, 2025

Dealership Rating

Employee Rating

The service team was great and got my problem resolved quickly. Thank you all again. quickly. Thank you all again. More

by Kamal D

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Bernal "Fred" Sanchez , Alexander Obando, Elliott Speulveda

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Oct 02, 2025 -

Lorenzo Buick GMC responded

Thank you for your kind words. We’re glad our team could assist you swiftly.

September 22, 2025

Dealership Rating

Employee Rating

Excelente servicio se los recomiendo en todo momento,muy rápido y eficiente. El manager Iván siempre pendiente y ayudando ,le agradezco mucho ,habido un buen cambio para bien en el Dealer rápido y eficiente. El manager Iván siempre pendiente y ayudando ,le agradezco mucho ,habido un buen cambio para bien en el Dealer More

by Ralavarez0715

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lyanette Vera, Julio Fernandez

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Sep 22, 2025 -

Lorenzo Buick GMC responded

Gracias por su recomendación. Nos alegra saber que el servicio fue rápido y eficiente en Lorenzo Buick GMC.

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