Bernal "Fred" Sanchez
Bernal "Fred" Sanchez at Lorenzo Buick GMC

Bernal "Fred" Sanchez

Service ASM

Lorenzo Buick GMC

8447 Northwest 12th Street
Miami, FL 33126

Contact Me
4.4
52 Reviews

Industry Experience

28 yrs, 5 mos

4.4

52 Reviews

Write a Review

52 Reviews of Bernal "Fred" Sanchez

April 30, 2026

Dealership Rating
Employee Rating

I brought my truck GMC Yukon Denali, you guys charged me $200 plus and gave me a bad result, you guys said I had to change my transmission, when all it needed was an oil change. Transmission had no codes st More

by UPDATE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Gina Alvarez

May 06, 2026

Lorenzo Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 23, 2026

Dealership Rating
Employee Rating

Un trato súper EXELENTE muy profesional sobre todo briayan estoy muy agradecido y recomiendo a todos que vayan que saldrán con una solución satisfactoria More

by OBBADIMELLI44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2026

Lorenzo Buick GMC responded

Merci pour votre recommandation. Nous sommes heureux que notre équipe ait pu vous offrir un bon service chez Lorenzo Buick GMC.

April 11, 2026

Dealership Rating
Employee Rating

Nice fast and courteous personnel , very satisfied with the over all service. Thank you for everything More

by LEOFDEZ74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 24, 2026

Dealership Rating
Employee Rating

Muy buen servicio gracias , todo fue my rapito agradable atencion . Lo recomendare a mis amigos More

by mcordovesgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mantenimiento

Mar 25, 2026

Lorenzo Buick GMC responded

Gracias por compartir tu experiencia positiva con Lorenzo Buick GMC. Nos alegra saber que el servicio y la atención fueron de tu agrado. Apreciamos tu recomendación a tus amigos.

February 21, 2026

Dealership Rating
Employee Rating

Todo fue excelente un buen serenísimo y buena atención los mejores yo se los recomiendo a todos yo tengo 3 carros de Lorenzo lo e comprado ay More

by juancrodriguez2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez

Feb 22, 2026

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para la compra de tus vehículos. Nos alegra saber que te ha gustado nuestra atención. Seguimos a tu disposición cuando nos necesites.

January 31, 2026

Dealership Rating
Employee Rating

Went to do my truck maintanance and could not completed the work because the lift to rotate the tires was not able to lift the truck and they had to take out my tire valves cap and never put it back. Very More

by Luis Ugarde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lyanette Vera, Gina Alvarez

Feb 05, 2026

Lorenzo Buick GMC responded

Hello Luis, Your satisfaction is important to us. I would like the chance to speak with you about your experience with our Service Department regarding the level of attention your vehicle recieved when coming in for maintenance. Please contact me directly at a time that is best for you. Thank you, Jason Sandager General Manager Lorenzo Buick GMC jsandager@lorenzobuickgmc.com 305-436-8400

January 31, 2026

Dealership Rating
Employee Rating

Excellent services. Personnel very professional and kind.. I will come back again for my truck’n needs. More

by Lprusag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Milka Alvarez, Oscar Gomez

Jan 31, 2026

Lorenzo Buick GMC responded

We appreciate your kind words about our team's professionalism at Lorenzo Buick GMC. We're here for all your truck needs whenever you return. Thank you for choosing us.

December 24, 2025

Dealership Rating
Employee Rating

Good customer service. Nice people to work with. Would definitely be taking my truck back for service. More

by BOLY323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 25, 2025

Lorenzo Buick GMC responded

We appreciate your feedback and are glad to hear about your positive experience. Our team at Lorenzo Buick GMC is here to assist you with your truck service whenever you need. Thank you for choosing us.

December 24, 2025

Dealership Rating
Employee Rating

Muy bien atendido, siempre satisfecho. El cambio aceite y rotación gomas muy bien. La atención del señor cuando llegue muy buena More

by GARCIADEVARONAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez

Dec 25, 2025

Lorenzo Buick GMC responded

Gracias por confiar en Lorenzo Buick GMC para el cambio de aceite y rotación de gomas. Nos complace saber que la atención fue de tu agrado. Estamos aquí para ayudarte cuando lo necesites.

December 17, 2025

Dealership Rating
Employee Rating

Great and excellent job. The team was extremely helpful and very responsive. I recommend this Dealer. More

by Alecandro Tidre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lyanette Vera, Gina Alvarez , Alexander Obando, Elliott Speulveda

Dec 18, 2025

Lorenzo Buick GMC responded

hank you for recommending Lorenzo Buick GMC. We appreciate your feedback and are glad to know our team was helpful and responsive.

1
...

Dealership Inventory (541 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $78,334
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2025 GMC Acadia car, priced at $47,724
2025 GMC Acadia
new
Sterling exterior
Automatic
Front-wheel Drive
new 2026 GMC Yukon XL car, priced at $97,484
2026 GMC Yukon XL
new
Onyx Black exterior
Automatic
Four-wheel Drive
used 2026 GMC Sierra 2500 car
2026 GMC Sierra 2500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Buick Envista car, priced at $28,474
2026 Buick Envista
new
Moonstone Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 GMC Terrain car, priced at $32,439
2026 GMC Terrain
new
Summit White exterior
CVT
Front-wheel Drive