Gina Carpio
Gina Carpio at Greenway Kia East

Gina Carpio | Page 21

Service Manager

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.2
249 Reviews
4.2

249 Reviews

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249 Reviews of Gina Carpio

June 24, 2024

Dealership Rating
Employee Rating

The dealer ship was great , it was fast and kept me updated through out the entire process More

by NIXSONATUBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 24, 2024

Greenway Kia East responded

Thank you so much for sharing your positive experience at Greenway Kia East! We hope to work with you again down the road.

June 19, 2024

Dealership Rating
Employee Rating

Excelente service, Mr. Carlos and mechanical people was amaizaing. Thanks so much for help me More

by BELKYSGOMEZ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 21, 2024

Greenway Kia East responded

Thank you for this 5-star review of Greenway Kia East! We will pass along your kudos to Carlos. Have a great day!

June 18, 2024

Dealership Rating
Employee Rating

Shelby was a great help in staying on top of the car in the service to get the job done in a timely manner. And making sure our extended warranty applied More

by Scashwppride @gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo , Shelby Bishop

Jun 18, 2024

Greenway Kia East responded

We're delighted to hear that Shelby provided excellent service and ensured your extended warranty was applied at Greenway Kia East. Thanks for sharing your positive experience!

June 18, 2024

Dealership Rating
Employee Rating

We were in Orlando on vacation and about to begin our trip back to Pennsylvania when our check engine light came on for our Sorento. Not knowing the local area, we contacted Greenway East Kia and they gr More

by Mike O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 18, 2024

Greenway Kia East responded

Mike, we're so glad our team at Greenway Kia East could assist you during your trip and get you back on the road safely. Thanks for sharing your experience! Safe travels!

June 14, 2024

Dealership Rating
Employee Rating

This is the second time that my service technician. His name is Finn is absolutely a wonderful, caring, kind, funny guy. This is my second time to you guys since I purchased my new 2024 Sportage for ma More

by DNUBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 14, 2024

Greenway Kia East responded

We're delighted to hear that Finn has provided such excellent service during your visits to Greenway Kia East! Thank you for choosing us again for your 2024 Sportage maintenance. Safe travels from New Smyrna!

June 10, 2024

Dealership Rating
Employee Rating

Update on this dealership. Two of their employees commented on my reviews, asking me to reach out to them to make a service recovery whatsoever. I immediately reached out, but More

by MARK.TULINAO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Simon Dib, Joseph Mnassa

Jun 26, 2024

Greenway Kia East responded

It's disappointing to hear about your experience with our after-sales service, Mark. We sincerely apologize for the lack of follow-up and understand how frustrating this must be. Please reach out again so we can address your concerns promptly. Thank you, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

Jun 27, 2024

MARK.TULINAO responded

With all due respect, you can check your email and see my message there. You can reply to it if you are really sincere in giving a better after-sales service. Even the break check is overdue when you guys sold me the car. I wonder why when the agent showed me the carfax report, the tire rotation and break check overdue is not there. But when I bought the car, those alerts immediately popped up.

June 08, 2024

Dealership Rating
Employee Rating

Very attentive upon arrival. Carlos was very attentive and friendly. Waiting time was on perfect and car was ready as predicted. More

by CRAMOS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo , Joshua Fernandez

Jun 10, 2024

Greenway Kia East responded

Thank you for the great feedback! We're glad to hear Carlos and our team at Greenway Kia East provided attentive service and met your expectations. Enjoy your ride!

June 07, 2024

Dealership Rating
Employee Rating

I recommend this dealer to any body looking for a vehicle,best service and the best car in Orlando fl More

by EDVAZ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo , Simon Dib, Joshua Fernandez

Jun 07, 2024

Greenway Kia East responded

Thanks for the recommendation! We're delighted to hear you had a great experience at Greenway Kia East. Enjoy your new vehicle and safe travels!

June 07, 2024

Dealership Rating
Employee Rating

Awesome guy. Really appreciated everything done for me there. Helped me understand oil changes are necessary More

by MIAEPEREZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 07, 2024

Greenway Kia East responded

We're glad to hear you had a great experience at Greenway Kia East and found the information helpful. Thanks for sharing your feedback!

June 07, 2024

Dealership Rating
Employee Rating

People was friendly but it took to long for my appointment , Got there at 10 am and left at 2 pm More

by MORRISFLOYD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Fiyin Adeyeye, Hector Rodriguez , Shelby Bishop, Joshua Fernandez, Mathew Westberg

Jun 07, 2024

Greenway Kia East responded

Thank you for reviewing Greenway Kia East! We hope to see you again down the road!

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