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Gina Mastrovito-Smith
Gina Mastrovito-Smith
Customer Care Manager/Community Events Coordinator/Reception
Mastrovito Hyundai
5194 Commercial Dr
Yorkville, NY 13495
244 Reviews
Hello! My name is Gina Mastrovito-Smith and I am the Customer Care Manager at Mastrovito Hyundai. You can meet me at the reception desk! Prior to working at Mastrovito Hyundai, I was an elementary school teacher and an Assistant Principal for 22 years. Please contact me at 315-736-8356 with any questions or concerns. I'd be happy to assist you!
Read moreDealership Experience
4 yrs, 2 mos
Specialties & Trainings
Education/Leadership
Customer Service
244 Reviews
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244 Reviews of Gina Mastrovito-Smith
June 20, 2025
As always a great experience at Mastrovito’s. While this time I agreed to the recommended alignment with my tire rotation, in the future I might want to see better evidence of necessity other th While this time I agreed to the recommended alignment with my tire rotation, in the future I might want to see better evidence of necessity other than seeing what the computer AI said on a screen. $160 is $160, and, yes, it’s cheaper than a new tire, the resultant data indicated only a change just on one side; camber in one and caster on the other. As I said, this time I wanted it done, for the tires were brand new when I purchased the car and, to my knowledge, no alignment had been done before. The service was quick and professional in every way. My remarks are more for use in the future by reps with totally unsuspecting customers. Great service, as always. FYI, I stopped at the new detail center afterwards and that should work well and be a good profit center. Just wish you had Collinite wax, a phenomenal Utica product that is, to me, number one in shine and durability. More
by Pwilliams12
Verified CustomerOther Employees Tagged: Luke Kiser, Braelynn Merrell, AARON USYK, Amanda Gutierrez, Frank Mastrovito
June 06, 2025
As always, the service was done completely and timely. Mastrovito’s service department is the best. Mastrovito’s service department is the best. More
by Pwilliams12
Other Employees Tagged: Braelynn Merrell, Amanda Gutierrez, Frank Mastrovito
June 04, 2025
Mastrovito is amazing! !! John was wonderful, They took care of me and i love my car! Chris, Frank and John are the best!! !! John was wonderful, They took care of me and i love my car! Chris, Frank and John are the best!! More
by dawnantonetteluce
Other Employees Tagged: AARON USYK, JOHN SYROTYNSKI, Frank Mastrovito
May 29, 2025
As always the service was excellent! Everyone was courteous and every task was completed in a very short time. I’ve always been treated well at Mastrovito by everyone there in every dep Everyone was courteous and every task was completed in a very short time. I’ve always been treated well at Mastrovito by everyone there in every department. More
by Pwilliams12
Other Employees Tagged: Braelynn Merrell, AARON USYK, Amanda Gutierrez, Frank Mastrovito
April 18, 2025
Employees are very concerned about satisfying customers They go the extra mile Easy to work with They go the extra mile Easy to work with More
by chickaley
Other Employees Tagged: Belmin Mestrovac, Aldin Mekic, Braelynn Merrell, Frank Mastrovito
April 03, 2025
Always a pleasure being at the dealership. Everyone pleasant and make you feel comfortable and at home Everyone pleasant and make you feel comfortable and at home More
by krykim
Other Employees Tagged: Tony Licari, Renee Hartnett, John Kiley, Frank Mastrovito
March 27, 2025
Always positive atmosphere, they kept me informed during the entire process. A great loaner car was available for the duration of the repair. Thank you the entire process. A great loaner car was available for the duration of the repair. Thank you More
by avdelaura3
Other Employees Tagged: Braelynn Merrell, Frank Mastrovito, Shawn Zawatski
March 24, 2025
Kristian is the best salesman i have ever worked with, very professional and knowledgeable!! i love this dealership and would recommend to friends and family very professional and knowledgeable!! i love this dealership and would recommend to friends and family More
by laikenkiser
Other Employees Tagged: Kristian Mastrovito-Smith, Luke Kiser, Kristian Smith, Frank Mastrovito
March 08, 2025
Great to work with, great people honest and transparent. Can’t wait to go back for another vehicle Can’t wait to go back for another vehicle More
by saranac03
Other Employees Tagged: Aldin Mekic, Kristian Mastrovito-Smith, HANS KUNZ, Renee Hartnett, JAKE HALL, Kristian Smith, Frank Mastrovito
February 15, 2025
Excellent service from Braelynn. Repair issues were discussed and the repair was completed to my satisfaction. Mastrovito Hyundai is a excellent dealership and repair center. Repair issues were discussed and the repair was completed to my satisfaction. Mastrovito Hyundai is a excellent dealership and repair center. More
by g.headrick
Other Employees Tagged: Braelynn Merrell
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