Gina Nava

Service when it comes to fixing the problem. Not so good when I need to talk to the service advisor. The texting back and forth is not working when you have questions. When I call it goes to vo Not so good when I need to talk to the service advisor. The texting back and forth is not working when you have questions. When I call it goes to voicemail and I get a text instead of an actual phone call. More

by william.parrish Verified Customer Verified Customer

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Outstanding service esp Daniel service rep May God bless you! I will return for future services. you! I will return for future services. More

by bishopacbecks Verified Customer Verified Customer

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Disappointed that I purchased a 2024 Nissan Frontier on June 12th, in the glove compartment was owners manuals for a 2026 Frontier. Told the sales person as well as a manager I needed the 2024 Frontier ma June 12th, in the glove compartment was owners manuals for a 2026 Frontier. Told the sales person as well as a manager I needed the 2024 Frontier manuals for my model. Verbally and in messages. Zero response weeks later. Apparently they just want to sale vehicles and not provide necessary support. Disappointing. Now I have to scramble to find the needed owners manuals on my own rather then having had them provided as they should have been from the initial purchase. More

by na17 Verified Customer Verified Customer

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All excellent good services efficient and easy. Thank. Continue with your service and quick. Thanks Thank. Continue with your service and quick. Thanks More

by Estebanjgf Verified Customer Verified Customer

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Yes everything was great he did a great job on my car everything was the best job everything was the best job More

by Hal.li Verified Customer Verified Customer

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Universal Genesis has the best service department in Orlando. They provide great communication and personnel to make it a nice experience. Orlando. They provide great communication and personnel to make it a nice experience. More

by markrenert Verified Customer Verified Customer

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Amazing service, barely any way time I will definitely come back in the service with them come back in the service with them More

by JORGEBAREA15 Verified Customer Verified Customer

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I was told they would buy my car but when I asked if they could come to my condo (bad heart & painful to walk) they said they would check & call back. Never did. I called 2 times to follow up - same result could come to my condo (bad heart & painful to walk) they said they would check & call back. Never did. I called 2 times to follow up - same result. I am going to have to sell elsewhere. Service on my car, however, has been excellent. More

by suellenfield Verified Customer Verified Customer

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Very please with the services and the job done thank you all. I will recommend this dealer for all my family and friends. Mrs . Waleska all. I will recommend this dealer for all my family and friends. Mrs . Waleska More

by awvv091962 Verified Customer Verified Customer

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Wonderful, great and wonderful compassionate people. They are the very best. God bless and keep them. They are the very best. God bless and keep them. More

by Chichigodfrey2 Verified Customer Verified Customer

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