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Raul Martinez
Raul Martinez at Universal GENESIS

Raul Martinez

Sales Consultant

Universal GENESIS

12801 S. Orange Blossom Trail
Orlando, FL 32837

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4.4
8 Reviews
4.4

8 Reviews

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8 Reviews of Raul Martinez

July 30, 2026

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Employee Rating

Staff was very courteous and accommodating. They were able to address all inquiries and ensured I had full understanding of the services provided and recommended. More

by adrej01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Waltz Welch, Isaiah Cordero

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Jul 31, 2026

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

July 07, 2026

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Employee Rating

Poor accountability from the service department manager Jorge Macias. Unable to fix the vehicle. Poor quality and service. More

by ANMLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 11, 2026

Universal GENESIS responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

June 27, 2026

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Employee Rating

All excellent good services efficient and easy. Thank. Continue with your service and quick. Thanks More

by Estebanjgf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Nava, Jennifer Medina, Marikeyla Colon, Justin Salazar

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Jun 27, 2026

Universal GENESIS responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 24, 2026

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Employee Rating

Outstanding visit we really enjoyed the people were so down to earth professionalism all around More

by jordante45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Salazar, ERNESTO LIRIANO

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Jun 24, 2026

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

June 16, 2026

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Employee Rating

Yes everything was great he did a great job on my car everything was the best job More

by Hal.li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gina Nava, Jennifer Medina, Marikeyla Colon, Jennifer Cacciola, Carlos De Jesus, Justin Salazar, Nick Gomez, Billy King, ERNESTO LIRIANO

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Jun 16, 2026

Universal GENESIS responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

May 09, 2026

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Employee Rating

Great place, my service advisor was very nice and knowledgeable. The amount of time it took to get my service done was good as well i would Recommend this dealership to anyone More

by ssavinon625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Medina, Marikeyla Colon, Jennifer Cacciola, Carlos De Jesus, Nick Gomez, Jose Perez, Jacob McKinney, Billy King, Johnathan Weidner

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May 09, 2026

Universal GENESIS responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 08, 2026

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Employee Rating

Nissan very reliable car company I needed some fixer upper nothing crazy they helped me out with a payment plan i needed car insurance they helped me I can’t complain I would recommend Nissan to anyone More

by ROSALIAARCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon, Jennifer Cacciola, Carlos De Jesus, Nick Gomez, Jose Perez, Jacob McKinney, Billy King, ERNESTO LIRIANO, Johnathan Weidner

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May 08, 2026

Universal GENESIS responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal GENESIS.

March 13, 2026

Dealership Rating
Employee Rating

This is my second vehicle from the same place. I am very pleased with the sales representative “Rudy was great”. The service department is also good. More

by mrv001pr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marikeyla Colon , Rudy

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Mar 13, 2026

Universal GENESIS responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Universal GENESIS, we look forward to having you as a valued customer for many years to come!

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