Gina Roberts

They were prompt and efficient. I was told what was wrong and told how they would fix it. I was told what was wrong and told how they would fix it. More

by duranica Verified Customer Verified Customer

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Need more experienced car sales personnel Service department is on time and professional states pricing up front. department is on time and professional states pricing up front. More

by CARREGAR Verified Customer Verified Customer

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It was quick and done on time. I had a doctors appointment and they got me out in a hurry. I had a doctors appointment and they got me out in a hurry. More

by ardvarka Verified Customer Verified Customer

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My service experience was outstanding. Gina Robert’s customer service was exceptional. Without a doubt, the finest service appointment experience I have ever had. Would heartily recomme Gina Robert’s customer service was exceptional. Without a doubt, the finest service appointment experience I have ever had. Would heartily recommend! More

by karl.polak Verified Customer Verified Customer

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Regarding Fuel Pump Recall service. Drop off and pick up service was provided. Excellent service. Drop off and pick up service was provided. Excellent service. More

by vak Verified Customer Verified Customer

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I always have a horrible experience with this dealership. The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is abo The staff there are rude and unfriendly and behave as if they are doing me a favor. The wait time is unacceptably long. They mention wait time is about an hour, last time I had to wait 2.5 hours. Previous to that, I waited 1.5 hours and then asked where my car is, and they forgot to take it to the shop. I expressed my concern to the service manager, his attitude was that it was somehow my problem. Totally unacceptable. I have lived in different states and have dealt with 4 different Honda dealership, never had as bad an experience as the Executive Honda Meriden. I am looking for other options. More

by Tir Verified Customer Verified Customer

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Excellent customer service. The repair work is very high quality and they always are courteous and respectful. The repair work is very high quality and they always are courteous and respectful. More

by susanandbob Verified Customer Verified Customer

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Always friendly and courteous service. Everything is explained in detail. My car is always worked on quickly Everything is explained in detail. My car is always worked on quickly More

by BEVALDO999 Verified Customer Verified Customer

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Gina/Genna was super helpful and kind and assisted me with every aspect of my car 9 point inspection and repair. I had been to 2 other Honda dealers to get my remote start button fixed, and all of them r with every aspect of my car 9 point inspection and repair. I had been to 2 other Honda dealers to get my remote start button fixed, and all of them refused to acknowledge it being the problem so they could charge me for a new FOB and a new starter (insane, and I didn’t go through with the new starter luckily). I told Gina/Genna and the first thing she checked and diagnosed was the faulty push to start button. She saved me over $500 and a lot of time and energy. She is the greatest! More

by camilolemos1 Verified Customer Verified Customer

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Very professional I was very pleased with service and the time they promised the car would be ready time they promised the car would be ready More

by Lizwhite2019crv Verified Customer Verified Customer

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