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Gina Roberts

Overview Reviews (359) Inventory (210)

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Gina Roberts

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9

359 Reviews

Overview Reviews (359) Inventory (210)

4.9

359 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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359 Reviews of Gina Roberts

July 03, 2026

Dealership Rating

Employee Rating

Been coming to the service department for the past 30 years, is that great customer service and my cards get fixed the first time you never have to worry about going back. Sean is excellent.. years, is that great customer service and my cards get fixed the first time you never have to worry about going back. Sean is excellent.. More

by ju7185du

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Guerin, Sean McMahon, Costas .

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Jul 03, 2026 -

Executive Honda responded

We’re honored by your thirty years of loyalty to our service department. It’s great to know your Acura MDX is always fixed correctly on the first visit and that Sean continues to deliver outstanding care. Thank you for trusting us over the decades.

July 01, 2026

Dealership Rating

Employee Rating

Really good team at Honda Exec. They go the extra mile and that makes such a difference. Always so professional. Gina especially is such an absolute joy. She's knowledgeable and alw They go the extra mile and that makes such a difference. Always so professional. Gina especially is such an absolute joy. She's knowledgeable and always looks out for me and my family. Couldn't ask for more. More

by CSCOMRIE

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Jul 02, 2026 -

Executive Honda responded

Thank you for sharing your experience with our Honda service team. We’re delighted that Gina’s expertise and friendly approach made a difference for you and your family. We look forward to assisting you again in the future.

June 29, 2026

Dealership Rating

Employee Rating

The service staff at executive honda are always top notch. Friendly professional courteous kind. A+ notch. Friendly professional courteous kind. A+ More

by tralavee27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Chapman, Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Jun 29, 2026 -

Executive Honda responded

It’s wonderful to receive your five-star rating. Our team is glad to have delivered friendly, professional, and courteous care for your Honda CR-V. We look forward to helping you in the future.

June 27, 2026

Dealership Rating

Employee Rating

Great and easy to work with. Been coming here for many years. Always good experience. Been coming here for many years. Always good experience. More

by RANDYPARISI

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin

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Jun 27, 2026 -

Executive Honda responded

It’s wonderful to hear our service team made working on your Honda Ridgeline simple again. We appreciate your loyalty over the years and look forward to continuing to support you. Thanks for sharing your experience.

June 26, 2026

Dealership Rating

Employee Rating

We had a major problem with the car and it was handled efficient, professionally and an equitable outcome. efficient, professionally and an equitable outcome. More

by HOL294

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Jun 26, 2026 -

Executive Honda responded

Thank you for sharing how our service team addressed your Honda CR-V’s major issue. We’re glad the repair was handled efficiently, professionally, and resulted in a fair outcome. Gina appreciates your feedback and looks forward to assisting you again.

June 26, 2026

Dealership Rating

Employee Rating

Had a problem, it was taken care of with! Honda was responsive and treated us well. Honda was responsive and treated us well. More

by HOL294

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Jun 26, 2026 -

Executive Honda responded

Thank you for your five-star rating. We’re glad our team addressed your Acura concern promptly and treated you well.

June 26, 2026

Dealership Rating

Employee Rating

An excellent experience- Executive Honda is lucky to have Gina on their team. She is a pleasure to work with. Gina on their team. She is a pleasure to work with. More

by kramonip

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Jun 29, 2026 -

Executive Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Jun 26, 2026 -

kramonip responded

An excellent experience- Executive Honda is lucky to have Gina on their team. She is a pleasure to work with.

June 26, 2026

Dealership Rating

Employee Rating

They are very respectful and they handle everything in a timely manner Excellent job that they do timely manner Excellent job that they do More

by TRACKBOY1983

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Jun 26, 2026 -

Executive Honda responded

Thank you for recognizing our respectful approach and prompt service for your Honda Civic. Gina and the team appreciate your feedback and are glad to keep your Civic running smoothly.

June 25, 2026

Dealership Rating

Employee Rating

no problems, great communication. Gina got back to me promptly and gave me bad news in a helpful way. Gina got back to me promptly and gave me bad news in a helpful way. More

by FORDS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 25, 2026 -

Executive Honda responded

Thank you for recognizing Gina’s prompt and clear communication during your Honda Fit service. We’re pleased she could guide you through the updates in a helpful way. Your feedback motivates our team to keep delivering transparent service.

June 24, 2026

Dealership Rating

Employee Rating

Gina is excellent! Always answers my questions patiently I deeply appreciate the work she does Always answers my questions patiently I deeply appreciate the work she does More

by Dgam239

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Gina Roberts

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Jun 25, 2026 -

Executive Honda responded

Thank you for recognizing Gina’s patient support during your Honda Civic service. We’re glad her clear answers addressed your questions and made your visit more pleasant.

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