Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
369 Reviews
4.9

369 Reviews

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369 Reviews of Gina Roberts

October 26, 2026

Dealership Rating
Employee Rating

Really appreciate how Honda didn't give up on our car and fixed our issue, offering us a loaner car and pressure testing whether the fix endured. Thanks you! More

by Jmd2045
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

October 26, 2026

Dealership Rating
Employee Rating

We've brought the car in at least four times for the same issue and spent thousands of dollars and we still have the same problem we started with. Each time everyone is so confident that the issue is what's More

by Jmd2045
Recommend Dealer
No

Other Employees Tagged: Gina Roberts

Oct 27, 2026

Executive Honda responded

Providing a positive experience is our top priority, so we're disappointed that we have not fixed your concerns. Thank you for bringing it to our attention. Please contact me to bring me up to speed with what has been going on. My contact info is hockingj@executiveag.com or (203)678-6520. Jason Hocking GM

October 17, 2026

Dealership Rating
Employee Rating

Fast, easy. Quick communication Straightforward It was easy to make an appointment and they communicated well during the time they had my vehicle More

by Mario.bencivenga
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

Oct 19, 2026

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

October 11, 2026

Dealership Rating
Employee Rating

Excellent Service. One of the few places left that know what they are doing. Service for your vehicle is performed by very knowledgeable technicians and mechanics and More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian Torres

Oct 11, 2026

Executive Honda responded

Expertise and transparency are at the heart of how our service department operates. Knowing that our team followed manufacturer specifications on your Honda Ridgeline and that our straightforward approach resonated with you is rewarding. Your five-star rating and kind words mean a great deal to us.

September 23, 2026

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Employee Rating

Not a regular service just a recall. Ask me on my next service interval Done More

by inlanderx1
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

Sep 24, 2026

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

August 21, 2026

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Employee Rating

excellent service at competitive pricing cost and time efficient for the customer and love the service video More

by chs6876054
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni

Aug 22, 2026

Executive Honda responded

Knowing that our competitive pricing and efficient service met your needs and that you enjoyed the video update means a lot to our team. Thank you for trusting our service department with your Honda CR-V Hybrid.

August 19, 2026

Dealership Rating
Employee Rating

Executive Honda service always provides excellent car service. All of the service representatives are excellent. Service technician provides a video showing clearly what they’re working on. Highly recomm More

by CLombardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

Aug 19, 2026

Executive Honda responded

Knowing our video walk-throughs kept you informed during the service on your HR-V means a lot to our team. We’re glad our service representatives delivered reliable, transparent care throughout your visit, and we appreciate your recommendation.

August 12, 2026

Dealership Rating
Employee Rating

We had a knotty problem that required the involvement of Honda USA and Gina was terrific in expediting our case and making sure our car was serviced quicky! More

by Tim
Recommend Dealer
Yes
Aug 13, 2026

Executive Honda responded

Our service department is glad we could work with Honda USA to resolve the complex issue on your CR-V quickly. Knowing Gina was able to expedite your case and get you back on the road so swiftly is very rewarding. Your kind words mean a lot to our service team.

August 03, 2026

Dealership Rating
Employee Rating

Great service and quick. Very hospitable staff and she makes sure everything is taken care of. More

by ALYSATL
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

Aug 03, 2026

Executive Honda responded

Knowing the service on your Honda Accord was both fast and welcoming is rewarding. Hearing that Gina made sure everything was taken care of means a lot to us.

August 03, 2026

Dealership Rating
Employee Rating

Great service and quick. Very hospitable staff and she makes sure everything is taken care of. More

by ALYSATL
Recommend Dealer
Yes

Other Employees Tagged: Gina Roberts

Aug 03, 2026

Executive Honda responded

Hospitality and prompt assistance are at the heart of how our service team operates. Knowing the service on your Accord was quick and our staff made you feel welcome means a lot to us, and Gina is pleased she could ensure everything was taken care of.

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