Gina Roberts | Page 2

Really good team at Honda Exec. They go the extra mile and that makes such a difference. Always so professional. Gina especially is such an absolute joy. She's knowledgeable and alw They go the extra mile and that makes such a difference. Always so professional. Gina especially is such an absolute joy. She's knowledgeable and always looks out for me and my family. Couldn't ask for more. More

by CSCOMRIE Verified Customer Verified Customer

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The service staff at executive honda are always top notch. Friendly professional courteous kind. A+ notch. Friendly professional courteous kind. A+ More

by tralavee27 Verified Customer Verified Customer

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Great and easy to work with. Been coming here for many years. Always good experience. Been coming here for many years. Always good experience. More

by RANDYPARISI Verified Customer Verified Customer

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Had a problem, it was taken care of with! Honda was responsive and treated us well. Honda was responsive and treated us well. More

by HOL294 Verified Customer Verified Customer

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An excellent experience- Executive Honda is lucky to have Gina on their team. She is a pleasure to work with. Gina on their team. She is a pleasure to work with. More

by kramonip Verified Customer Verified Customer

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They are very respectful and they handle everything in a timely manner Excellent job that they do timely manner Excellent job that they do More

by TRACKBOY1983 Verified Customer Verified Customer

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no problems, great communication. Gina got back to me promptly and gave me bad news in a helpful way. Gina got back to me promptly and gave me bad news in a helpful way. More

by FORDS0 Verified Customer Verified Customer

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Gina is excellent! Always answers my questions patiently I deeply appreciate the work she does Always answers my questions patiently I deeply appreciate the work she does More

by Dgam239 Verified Customer Verified Customer

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Chris was great. My concern is that I'm not sure if the lazer pictures of the car is legit. My concern is that I'm not sure if the lazer pictures of the car is legit. More

by LjR602000 Verified Customer Verified Customer

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I requested an oil change, tire rotation, and have my AC to be checked. All I got for an investigation of the AC unit was it wasn't putting out cold air. I already knew that by driving the car. I was told t to be checked. All I got for an investigation of the AC unit was it wasn't putting out cold air. I already knew that by driving the car. I was told they had to do a diagnostic check and it would cost $189 and I have to leave the car all day. If I was told that when I booked the appointment I could have made arrangements. Secondly I find it appalling that Honda is going to charge $189 for this check. You had the car for an oil change, tire rotation and multipoint check, so why charge $189 when these other services are being performed. I would be charged the same if this was the only service to be performed. What you are doing is a cost accounting charge per item. Poor customer service! As far as the AC situation I could have been told what the cost was to add refrigerant, replace the unit, of some other common problem. AC systems are very basic. Air in, air out, cooled through a heat exchange process by using a compressor. I have owned 4 Hondas and have them all serviced by other Honda dealerships, 3 other dealerships, one in CT one Florida and one in Georgia. This dealership is by far the worst customer service I have ever received. More

by gwoodhull Verified Customer Verified Customer

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