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Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
278 Reviews
4.9

278 Reviews

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278 Reviews of Gina Roberts

September 19, 2025

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Employee Rating

Service Dept. is excellent. Thorough and professional. Sales department was very disappointing. No time spent familiarizing me with the vehicle I just bought. Tha More

by catlinfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 21, 2025

Executive Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Sep 21, 2025

catlinfam responded

Sure

September 13, 2025

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Employee Rating

Great service in a timely fashion,Erie always done a great job on all my Vehicals and,oneberyone else that I've referred to him. Extremely Satisfied. More

by terrencegomez5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Sep 13, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 08, 2025

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Employee Rating

The service is extremely excellent and the costumer service is very caring polite and friendly thank you very much More

by Soto_rspto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Hocking, Danielle Grasso, Xavier Matos, Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas ., Bill Chambrello

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Sep 08, 2025

Executive Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Executive Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 04, 2025

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Employee Rating

Very patient good self service or would be glad to take my car there to get service More

by PURVIS.KATRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Sean McMahon, Costas .

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Sep 04, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

September 01, 2025

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Employee Rating

She’s very nice and the wait is great. The service is very prompt and she informed me what need to be change. More

by jisanel33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

September 01, 2025

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Employee Rating

Very professional and great service! I have lived in PA and NJ where I had my car serviced. CT is more expensive but I trust the dealership so far. More

by Leavys06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 01, 2025

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2025

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Employee Rating

I lake so much all service and people very nice and friendly. Thank you for everything More

by WANDA.SUCHOCKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Aug 30, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 24, 2025

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Employee Rating

Very attentive, informative and perform work in the designated amount of time. Availability of appointments for service are convenient and the staff is very courteous. More

by steve.schoppmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

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Aug 24, 2025

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

August 18, 2025

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Employee Rating

Excellent service and kind employees especially Gina who helped a great deal. Nice that tech shows video of repair work to you via text. More

by CAMY626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Executive Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2025

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Employee Rating

We appreciate having a dealer service department that we feel we can trust. We always get friendly and efficient service here. More

by THOMASCOOLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 17, 2025

Executive Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

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