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Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts | Page 30

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
360 Reviews
4.9

360 Reviews

Write a Review

360 Reviews of Gina Roberts

October 29, 2023

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Employee Rating

Everyone is very nice. They always have your car ready for you when they tell you that it will be ready. That's important! More

by AERIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Oct 30, 2023

Executive Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

October 29, 2023

Dealership Rating
Employee Rating

Gina has been my service associate for years now and does an amazing job down to the details. I appreciate the small gestures like the stickers and how quick she can schedule me in. More

by ALYSATL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Chapman, Ryan Nelson, Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas . , Louis Oosten

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Oct 29, 2023

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gina always meets your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

October 28, 2023

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Employee Rating

Staff was friendly and professional ! Only repair work that been authorized ! Car was returned to customer on time as been promised More

by QUANGTRAN160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 29, 2023

Executive Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Executive Honda, we look forward to having you as a valued customer for many years to come!

October 27, 2023

Dealership Rating
Employee Rating

The are always great there with all my service needs. Whether I make an appointment or just drive up they give me accurate information about when my car will be ready. More

by DTHIRTEEN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Sean McMahon

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Oct 29, 2023

Executive Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Executive Honda, we look forward to having you as one of our valued customers for many more years to come!

October 27, 2023

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Employee Rating

Every time I bring my car i am very satisfied with my service and dealer. Andres works on my car and I’m very happy with him. Chris Guerin is my advisor More

by ROSALIE0275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Oct 27, 2023

Executive Honda responded

Rosalie, It's great to hear that Chris and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

October 26, 2023

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Employee Rating

Dependable dealership for the past 17 years of servicing my Hondas. Have never had a complaint. More

by PECAN2PHAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Guerin, Sean McMahon

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Oct 26, 2023

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 25, 2023

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Employee Rating

Salesman knowledgeable but came down to lesser of many dealerships. Some had illiterates as salesman and Ryan knew everything but they would not would bargain and tried to sell me stuff I didn’t need More

by sgarbowit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Nelson

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Oct 25, 2023

Executive Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 25, 2023

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Employee Rating

Always let me know what needs to be done. Prices high but service is great. More

by KELLY D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Xavier Matos, Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas . , All employees at Executive have been great from purchase to service.

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Oct 25, 2023

Executive Honda responded

Kelly, Thanks for sharing your thoughts about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

October 22, 2023

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Employee Rating

I usually make an appointment and am always seen at appointed time and they are always done within time they say More

by PEGGYB110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Genna Panaroni, Chris Guerin, Jay Marin, Sean McMahon, Costas .

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Oct 23, 2023

Executive Honda responded

Peggy, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 21, 2023

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Employee Rating

Provide transportation to take customers back and forth during the repaired time. Relieve customers’s anxiety. More

by BRUCE.HSU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 22, 2023

Executive Honda responded

Bruce, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Executive Honda!

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