Gina Roberts
Gina Roberts at Executive Honda

Gina Roberts | Page 35

Service Advisor

Executive Honda

1194 N Colony Rd
Wallingford, CT 06492

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4.9
370 Reviews
4.9

370 Reviews

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370 Reviews of Gina Roberts

September 11, 2023

Dealership Rating
Employee Rating

I've been coming to this dealership and mechanic for almost 3 years. They have consistently provided excellent service overall and I will continue to bring my vehicle here every time. More

by CURTISWOLFF
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 12, 2023

Executive Honda responded

Curtis, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Executive Honda.

September 11, 2023

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Employee Rating

Great customer service from the service and sales department. Sales department was able to order my pieces and had them available the next day More

by veronicamiller02
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 11, 2023

Executive Honda responded

Thank you, Veronica, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 10, 2023

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My service advisor Gina is the best very professional, courteous, friendly, I was going asset to Honda More

by julesortiz
Service Price Transparency
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Recommend Dealer
Yes
Sep 11, 2023

Executive Honda responded

Thanks, Jules, for sharing about your experience with Gina here at Executive Honda. We appreciate your business and hope to see you again soon!

September 10, 2023

Dealership Rating
Employee Rating

Brought my truck to the dealership 3 times and though the check engine light has not come back on, there’s now a rattle noise that was never there before. And the dealership has no idea where it’s coming fro More

by Nel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 14, 2023

Executive Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

September 10, 2023

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Employee Rating

The dealership was able to accommodate me at the time I requested for service on my car. More

by CRAIGMATTHEWS
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Sep 11, 2023

Executive Honda responded

Thanks, Craig, for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 10, 2023

Dealership Rating
Employee Rating

The dealership is always friendly and is willing to make sure the customer is always informed about what is happening with their car. When I have made appointments they are always quick and efficient. I wou More

by emckiernan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Marin, Sean McMahon

Sep 11, 2023

Executive Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 09, 2023

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Employee Rating

Easy to make an appointment fir service, pleasant and communicative customer service rep, clean waiting room, car ready as promised and work was explained. More

by PATAJMCK
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Executive Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 08, 2023

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Employee Rating

I appreciate team trying to work with me given services so expensive now. They tried to figure out ways to help me with pricing More

by HJFEDEY
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 10, 2023

Executive Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 06, 2023

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Employee Rating

Been taking my honda to executive for years and never had a bad experience. Great service department. More

by MVAZQUEZ71
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 06, 2023

Executive Honda responded

Thanks for sharing about your experience with Executive Honda. We appreciate your business and hope to see you again soon!

September 05, 2023

Dealership Rating
Employee Rating

They always do a good job! When they are done with my car and I hit the button, it always goes VROOOOM! Which is what I want. More

by NIPIDOC
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 06, 2023

Executive Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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