Glen Dalton | Page 38

"On my way to being a loyal customer" Over the past 20 years I have owned or leased three Subarus. When nearing the end of our last lease in February, I was frustrated with a Boston area Over the past 20 years I have owned or leased three Subarus. When nearing the end of our last lease in February, I was frustrated with a Boston area Subaru dealer who was not returning calls when I inquired about buy-out/new lease options. I then called Cityside. They listened to my questions and took the time to give me the information I needed to make a decision. The entire lease negotiation process, was a great experience. The sales staff, initially Darren and then Glen, were professional, courteous and knowledgeable about options available. We ended up leasing a customized model directly from the factory and we're regularly updated on delivery date and other details. When the time came to pick-up our new Outback, Michael, the Finance Manager guided us through the transaction efficiently and competently. Our sales rep, Glen was terrific with walking us through all the car's features and maintenance options. We never felt rushed and the entire transaction took less than one hour! Cityside did everything they said they would do. If what we experienced over the past two months is any indication on we can consistently expect, then Cityside will have another loyal customer. Alphonse Litz Boston More

Print

Fast and easy Working with Glen on rolling into a new lease was easy. He knew what I wanted, worked with me to get a good price, and was accommodating on pickup tim Working with Glen on rolling into a new lease was easy. He knew what I wanted, worked with me to get a good price, and was accommodating on pickup time. When the time came to turn in my old vehicle and pick up the new one, Glen took no more than 5 minutes of my time and then got everything squared away while I had a cup of coffee on a couch. Simple. More

Print

Top notch dealership Glen was easy to work with, he helped me get exactly the car I wanted, I ended up with a great deal and love my new Subaru! Glen was easy to work with, he helped me get exactly the car I wanted, I ended up with a great deal and love my new Subaru! More

Print

Professional and fast Just bought my first Subaru with Glen. It was fast, not stressful, the negotiation was painless and price was fair. I would certainly buy another Suba Just bought my first Subaru with Glen. It was fast, not stressful, the negotiation was painless and price was fair. I would certainly buy another Subaru with his help. Mike Nelson, the business manager, was also great to work with. More

Print

Great Customer Service I came in to lease a Subaru, not knowing anything about the process. I was pleased with how quickly it took to complete and how helpful everyone was w I came in to lease a Subaru, not knowing anything about the process. I was pleased with how quickly it took to complete and how helpful everyone was with it. Would recommend! More

Print

Very easy I have bought a few cars over time. I am very happy with my pruchases. I love my subaru. I also am excited to come back and purchase another subaru in I have bought a few cars over time. I am very happy with my pruchases. I love my subaru. I also am excited to come back and purchase another subaru in the near future. More

Print

Fast and painless Buying my first new car with Glen was easy and swift. They accepted my price without haggling and the rest of the process was also fast, pleasant and Buying my first new car with Glen was easy and swift. They accepted my price without haggling and the rest of the process was also fast, pleasant and straightforward. Thanks for your help, Glen, with a potentially stressful experience! More

Print

Fantastic Buying Experience Glen and Cityside provided a fantastic buying experience. Least stressful ever. We agreed on the car, the options and the price online. When I went Glen and Cityside provided a fantastic buying experience. Least stressful ever. We agreed on the car, the options and the price online. When I went in, they stuck right to the deal we made with no attempts to change and no hidden markups. I came with online valuation sheets for my trade-in and they matched one. My car was a factory order with a very particular option bundle and they handled everything smoothly and the car arrived slightly ahead of schedule. When my car arrived, they arranged for financing with a better rate than my own credit union. They also took care of the RMV work right on site at the dealership. Everyone was friendly and laid back. I'm already in my new car and, for the first time ever, the whole process was a breeze. More

Print

Not pushy at all! Glen was great. I came in knowing what I wanted, but I didn't feel any pressure from him to make a decision. Once I bit the bullet, he pulled all stri Glen was great. I came in knowing what I wanted, but I didn't feel any pressure from him to make a decision. Once I bit the bullet, he pulled all strings imaginable to make sure my car was ready for me that same day. It was the easiest and most pleasant car buying experience I have had! More

Print

Fast car bying expereince ever, Glen was very helpful and honest.. we actually closed the deal within a half hour.. He took care of everything and the car was ready on time. Glen was very helpful and honest.. we actually closed the deal within a half hour.. He took care of everything and the car was ready on time. More

Print