Glenn Ritchey Jr | Page 5

Very Bad Experience As I indicated early in your survey my overall experience with Daytona Hyundai has been nothing but a nightmare. I have had to write a complaint lette As I indicated early in your survey my overall experience with Daytona Hyundai has been nothing but a nightmare. I have had to write a complaint letter to Mr. Ritchey concerning their poo customer service and as stated earlier I have yet to received my paper work and finial contract. I purchased my car on September 6, 2015 and have yet to received any contract from any bank. The finance manager said that I have a bank ( Capital One )but I can't tell. Mind you my car note is due on Wednesday, October 21, 2015. This is not acceptable!! Please Help!! Oh by the way, I was told today Monday, Oct. 19, 2015 by Tracey, the Finance Manager, that I should call Capital One to find out where my paper work stands, that she would not be able to call the bank for me. Well I told her that that was her job not mind!! I did have a wonder Salesperson name Wendy Edwards.. More

by PAT_PETTUS Verified Customer Verified Customer

Print

Satisfaction It was quick and easy, and I got the deal I was happy with. All staff were very welcoming and I will be recommending buying a car from here. It was quick and easy, and I got the deal I was happy with. All staff were very welcoming and I will be recommending buying a car from here. More

by CRISBOWEN87 Verified Customer Verified Customer

Print

OUTSTANDING!!! I first spoke with Mr. Ritchey and was impressed with his kindness. He then knew what I wanted and introduced us to Mr. Rogers. Mr. Rogers took tim I first spoke with Mr. Ritchey and was impressed with his kindness. He then knew what I wanted and introduced us to Mr. Rogers. Mr. Rogers took time and explained everything to my and I was totally satisfied. When I buy a car again I will ask for Mr. Rogers because of his knowledge and patients. More

by GCALLEJA Verified Customer Verified Customer

Print

Awesome and quick Awesome place to purchase a car from. Third car I purchased from this dealer, would not go any where else in the area. Quick and painless to work wi Awesome place to purchase a car from. Third car I purchased from this dealer, would not go any where else in the area. Quick and painless to work with. More

by ADJUSTERC152 Verified Customer Verified Customer

Print

Woanderful. Excellent experiance, as I was a returning custumer,and was happy to have Glenn Ritchey Jr (same person that help me 3 years ago and was totaly satis Excellent experiance, as I was a returning custumer,and was happy to have Glenn Ritchey Jr (same person that help me 3 years ago and was totaly satisfied with his all around and complex expirience. More

by VTRIFA19 Verified Customer Verified Customer

Print

Great job by all!!! This was a great experience!! The whole staff did a great job, very helpful and very patient through the whole process. I would recommend them to an This was a great experience!! The whole staff did a great job, very helpful and very patient through the whole process. I would recommend them to anyone looking for a Hyundai!!!! More

by CCMIK05 Verified Customer Verified Customer

Print

Regina Nicotra and Jim Jones are hands down the best! We have been loyal Toyota consumers for over 15 years. My husband and I recently started looking at other makes and models. Regina Nicotra was our f We have been loyal Toyota consumers for over 15 years. My husband and I recently started looking at other makes and models. Regina Nicotra was our first sales consultant! She was friendly without being pushy. She raves about the Hyundai brand and knows all safety statistics and features. She has nothing but remarkable things to say about hyundai! She sold us our first Hyundai Sante Fe Sport 2.0 and we couldn't be happier. She made it the easiest purchase we have had, in dealing with car dealerships! My husband was looking to replace his third Toyota Tacoma! We test drove other make and models. Our sales consultant Jim Jones was super friendly and easy going. He really wanted us to be happy! My husband got a Elantra GT and couldn't be more satisfied. You get more from Hyundai than Toyota! Daytona Hyundai has the right stuff! Their entire staff works as a team and don't make you feel like you are purchasing a car! More

Print

The staff was friendly, courteous and seemed dedicated to providing me with the best deal for my specific financial needs. At no time during my visit did I feel pressured or inconvenienced. My sales represen providing me with the best deal for my specific financial needs. At no time during my visit did I feel pressured or inconvenienced. My sales representative was Lee Richardson and I felt that he was genuine and extremely helpful. He was true to his word and provided a few personal touches that made me feel that he truly cared. I usually dread purchasing a new vehicle but this experience was actually pleasant. More

Print

This is the worst dealership I have ever worked with in all of my car shopping experiences. They make promises they cant or wont keep. The customer service department is the absolute worst ever. My car all of my car shopping experiences. They make promises they cant or wont keep. The customer service department is the absolute worst ever. My car went in for warranty work 6...yes 6 times for the same thing. The manager finally screamed and me and told me if I didn't like their work to take it somewhere else. I contacted the corporate office for Hyundai. The connected me with the Regional Service Manager for the area. We met him at Deland Hyundai. My car was fixed in one visit! All Jon Hall had to do was read the Tech Bulletins that Hyundai has issed. Apparently this was too much for Jon Hall employees to handle. Hyundai Corporate said they have no control of the dealerships. Just their products. Deland Hyundai was awesome. I will drive to the otherside of the county when I need service and when it's time for a new car. Also, the staff at Jon Hall are deceptive and are untruthful. They told me multiple times that they had called the tech line for my car. When I call corporate. They had not one record on file where Jon Hall had ever called about anything on my vehilce. Yesterday, we got a call from our original sales person. He said he wanted to offer me a trade in for my car on a new 2012 for the same payment. My husband called just to see what happened. On call back, Jim said for another $100 a month or several thousand down we can get a new car. That is not the message that he left on my machine! He also said that he is certain that if we come down we can make a deal on that or another cheaper model that they have! NOT IN THIS LIFETIME!!! I will never step foot on Jon Hall property again! More

Print