Gloria Prosper | Page 4

Excellent service. Gloria was very knowledgeable and listened carefully to our criteria. Angel was very helpful and made sure we understood the technology and how to us Gloria was very knowledgeable and listened carefully to our criteria. Angel was very helpful and made sure we understood the technology and how to use it. More

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Gloria Prosper and Val the GM were great to work with and made the process easy and fair. Recommend anyone in the market to go see them! made the process easy and fair. Recommend anyone in the market to go see them! More

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Great people. Gloria Prosper was a pleasure to work with. Easy purchase. John in Finance was also great. Will definitely do business with Tulley. I drove 3 Gloria Prosper was a pleasure to work with. Easy purchase. John in Finance was also great. Will definitely do business with Tulley. I drove 3 hours to buy from this dealer. Don’t regret it at all. More

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After visiting 3 dealerships and getting the run-a-round. ..like telling me I would need to lease and pay the Xtra 5000 dollar over MSRP because of limited inventory, I decided to stop by Tulley. My wife has ..like telling me I would need to lease and pay the Xtra 5000 dollar over MSRP because of limited inventory, I decided to stop by Tulley. My wife has been a customer for years and always said positive things about the dealership. I met with my salesperson Gloria, and explained what I wanted to accomplish. She was awesome, within 2 hours I was in my new vehicle driving home. No pressure sales pitch, no haggling back and forth. Should have visited Tulley first. Also the finance manager was very cordial and accommodating. Overall OUTSTANDING SERVICE AND EXPERIENCE. More

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The entire staff at Tulley was wonderful, especially Gloria who managed the handoff of my new vehicle and ensured the services and new car orientation was done to meet my needs. I highly recommend Tulle Gloria who managed the handoff of my new vehicle and ensured the services and new car orientation was done to meet my needs. I highly recommend Tulley and Gloria without reservation! More

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Amazing experience with Gloria Prosper. She is the best! We went in without really having a clue of what we wanted, but left with exactly what we wanted thanks to Gloria! We recommend her t She is the best! We went in without really having a clue of what we wanted, but left with exactly what we wanted thanks to Gloria! We recommend her to everyone and will continue to purchase with her in the future. More

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I was having some difficulty with my current BMW and wanted to switch it out for another similar vehicle. We met with Gloria Prosper and she worked hard to understand our concerns and negotiate a fair wanted to switch it out for another similar vehicle. We met with Gloria Prosper and she worked hard to understand our concerns and negotiate a fair price on a new vehicle with the sales manager. More

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I have been leasing and buying BMW's with Tulley for over 10 years. Gloria Prosper is one of the best professionals in the field. Val the general manager is a gentleman, very nice and will do everything to m 10 years. Gloria Prosper is one of the best professionals in the field. Val the general manager is a gentleman, very nice and will do everything to make sure all clients are treated with respect. More

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I have several complaints about this dealership. They have made buying my first (and second) BMW a painful experience. #1 the first BMW (certified pre-owned 2018 x5) I purchased at the end of March They have made buying my first (and second) BMW a painful experience. #1 the first BMW (certified pre-owned 2018 x5) I purchased at the end of March had some serious wandering issues on the highway within my first week of owning it. I called service and expressed my concerns. The car was wandering into other lanes at 60+ mph. There were no lights or other messages indicating a known issue. I was afraid to put my small children in the car. I was also white knuckling it down route 3 every day to work. I brought the car in a total of 3 times to be evaluated. One time they replaced the rear brakes; did not have anything to do with my complaint. The other times, they kept my car for several days and did not do anything. My car was not even in my driveway when I made my first payment. It was at Tulley, being “serviced.” The issue did not go away, it seemed to be getting worse. I was not pleased at paying 45k for a car I did not feel safe in. I was told that this was just a characteristic of the car and that I need to use both hands on the highway. #2 A month later, on May 14th I had given up trying to get them to fix the car, didn’t feel safe, went back to Tulley and traded it in for a brand new 2022 x5. At this point, I lost a couple thousand dollars on a car I had only owned for a month. I just wanted to be rid of it and have something reliable to drive my kids in and get to work safely. I did not want to play the used car game again. We financed through a credit union, everything seemed to go smoothly, we traded in the older BMW (which went right back up for sale), we left them a nice review and left thinking we were done. No. Tulley never paid off the BMW we traded in, which by the way is up for sale on their website. I got a call from my bank 2 weeks later saying they never received the payment from Tulley. I immediately called Tulley and spoke to finance and got a runaround story of how they sent the payoff check in the mail but it never made it to the bank. So they voided it and sent a new one. Why was this not paid immediately? Why are they sending checks? They assured me that a new check was in the mail. That was over a week ago. My bank has called me servers times this week to let me know that have not received anything. Meanwhile, my credit score has dropped. Having 2 loans out for 2 BMWs has negatively affected my credit score. My husband and I have both left them messages and have not received any resolution to this day. My experience at this dealership has been a nightmare. More

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My recent experience with Tulley BMW Nashua was overall very positive. Best rates, experienced and friendly staff makes the car buying experience very easy. They always respond back on time and answere very positive. Best rates, experienced and friendly staff makes the car buying experience very easy. They always respond back on time and answered all my questions. Highly recommend Tulley Of Nashua. More

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