"Helpful, amazing and patient "
Gonzalo gave my family and I great customer service! He made our car buying experience easy, caring about our wants and needs. Gonzalo made sure my family and I were sure of our purchases and comfortable. All dealerships should have amazing employees such as Gonzalo! My family and I have purchased 5 vehicles alone from Gonazlo! We would not buy our Hondas anywhere else!
I have nothing bad to say about the dealership just because of my sales person, Gonzalo Jimenez. I highly recommend anyone who is interested in buying, or just to get information to go talk to Gonzalo. I have been in car dealerships before and no one has ever been so attentive, helpful and caring. That never happens when you go into a car dealership. Rick Case and its employees are lucky to have him.
"Great Customer Service "
Gonzalo was amazing throughout my whole experience. He was very attentive and made sure I was comfortable throughout the entire purchasing process. He also handled another family members purchase and they were beyond ecstatic with the service.
"Buying a car made easy"
I expected to enter the dealership and just have people lie to me just so they can sell cars but then i met Gonzalo Jimenez. He was so friendly and welcoming, and it was blatant that he cared about what i wanted and what i was looking for. He did just want to sell a car, he wanted me to get what i wanted to be happy. Dealerships really do need more people like him. Go See Him!
"Excellent Experience with Gonzalo Jimenez"
- Account Payable
I'd like to start by saying that the 5 Stars I am giving is for the treatment, the time, the acknowledgment we received from Gonzalo Jimenez , I had very pleasant visit to Rick Case thanks to him.Y
You need more employees like Gonzalo, Things and waiting would be more enjoyable.
"Car buying with a human touch. "
I have been rebuilding my credit for a while, tried to trade my car twice in the past but the options offered by other dealers were very costly and did not solve my problem. Gonzalo worked with me and got me financing and a decent interest rate. I was refered to him by a friend. No winder they are number one.
"Excellent Great Sales Rep"
Gonzalo was very helpful and explained everything we needed to know. He was very patient. The whole car buying process was exceptional. It was a great working with Gonzalo.
"Great experience "
Great service and more than anything it make me feel welcome . Sales rep was very help full in all aspects follow up with me all the time and value my time . Thanks Gonzalo
"Good and friendly attention from Gonzalo Jimenez"
- Michel Mathe
Very good personal attention to the customer.
Pricing, terms and conditions should be better considering this is the third Honda I am buying from Rick Case.
"Honest and Genuine Staff"
I live in Coral Gables, and I can honestly say, it was worth the drive to Rick Case Honda in Davie. I'm normally not the type to provide reviews, but the service was absolutely top notch. I had the pleasure of meeting Gonzalo Jimenez, and he made the process of buying a car completely stress free. Having experienced salespeople that were pushy and dishonest, I can say that Gonzalo was the complete opposite. He provides you with your best options, but doesn't force you to make any decisions that you do not feel comfortable with. The staff here was absolutely great.