Govaia Larcher
Govaia Larcher at Lexus of Orange County

Govaia Larcher | Page 23

Business Manager

Lexus of Orange County

3496 Route 6
Middletown, NY 10940

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333 Reviews
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333 Reviews

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333 Reviews of Govaia Larcher

January 05, 2021

Dealership Rating
Employee Rating

It was AJs first day the day of my purchase. He did an awesome job considering he was literally thrown at me even though he was still navigating through the computer program. Thank you! More

by Elisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ

Jan 06, 2021

Lexus of Orange County responded

Elisa - We really appreciate you sharing this feedback about AJ and are so glad to hear that he made your purchasing experience a success. Thank you for shopping with us at Lexus of Orange County! We hope that you're enjoying your new vehicle.

January 02, 2021

Dealership Rating
Employee Rating

Melissa and Jason worked with me to purchase my first Lexus. It was great working with them. No pressure to sell me a car like the other dealerships I went to. More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Jan 05, 2021

Lexus of Orange County responded

Welcome to the Lexus family, Angela! It's wonderful to hear that Melissa and Jason made the process pressure-free and positive. Thank you for choosing Lexus of Orange County!

January 01, 2021

Dealership Rating
Employee Rating

Very nice people Not pushy Felt very relaxed working Very nice people Not pushy Felt very relaxed working with them Very informative about the car I wanted and will def return and send my friends t More

by dsyoga16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Roscino

Jan 04, 2021

Lexus of Orange County responded

Thank you for this outstanding review! It means a lot that our team made your purchase experience so friendly and pressure-free. We really appreciate your business and are grateful for your recommendation. - Lexus of Orange County Team

December 31, 2020

Dealership Rating
Employee Rating

Great experience working with Terrel. Our first Lexus and we are loving it, so far! Would recommend this dealership to others... Keep up the good work. More

by mbeck992001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Berkowitz, Terrel Moore

Dec 31, 2020

Lexus of Orange County responded

Welcome to the Lexus family! We are grateful for your business and recommendation of Terrel and the team. Thank you from all of us at Lexus of Orange County!

December 25, 2020

Dealership Rating

Stephen was absolutely wonderful from beginning to end in my car buying experience. The low pressure was best instead of pushing and pressure to buy he listened and helped me through the steps and provided a More

by CHERYLBORR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen

Dec 28, 2020

Lexus of Orange County responded

Cheryl - Thank you for taking the time to share! We strive to deliver a pressure-free purchase experience, and it is fantastic to hear that this was reflected in your time working with Stephen. Congratulations on your new vehicle and safe travels! We hope to see you back at Lexus of Orange County for your first oil change!

December 16, 2020

Dealership Rating

Melissa Horan was knowledgeable and friendly. She was a delight to work with. I would recommend both her and the dealership if you are looking to purchase a Lexus. More

by amcguire8
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Dec 16, 2020

Lexus of Orange County responded

Thank you for taking the time to review us! It is excellent to hear that Melissa went above and beyond to assist with your purchase and get you into your new vehicle. Congratulations, and we hope to see you again at Lexus of Orange County!

December 16, 2020

Dealership Rating
Employee Rating

Awesome experience all the way through! I will be recommending friends and family to car shop at this specific dealership. I love the new car! More

by KINGJA2345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Jean

Dec 16, 2020

Lexus of Orange County responded

We appreciate your business and your review! Thanks from the Lexus of Orange County Team, and congratulations on your new vehicle!

December 16, 2020

Dealership Rating
Employee Rating

Working with Melissa Horan was a great pleasure for me Working with Melissa Horan was a great pleasure for me and my wife, she was very professional, friendly and she got us exactly the car we want it an More

by jjdmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Melissa Horan

Dec 16, 2020

Lexus of Orange County responded

Thank you for taking the time to leave us a review! We are so glad Melissa took such good care of you and your wife here at Lexus of Orange County, and we will be sure to let her know that you appreciate her help. We hope that you continue to enjoy your newly purchased vehicle!

December 11, 2020

Dealership Rating
Employee Rating

Friendly staff, made car purchase experience easy and smooth. John was gentlemanly and not pushy at all. My car was ready and waiting for me when we came to pick it up. More

by b.spalletta12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Roscino

Dec 11, 2020

Lexus of Orange County responded

This is exactly what we love to see! Thank you so much for coming to Lexus of Orange County for this purchase. We are so happy to hear that John made your buying experience a success.

December 02, 2020

Dealership Rating
Employee Rating

I will not be making anymore purchase with this branch, I did not like the service when I purchased my vehicle recently,the service rep that helped me was very knowledgeable but it was the many different inc More

by M.N.G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 17, 2020

Lexus of Orange County responded

This doesn't sound like the exceptional service we pride ourselves on here, and I would like to get some more details concerning what happened. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Jason Cohen - General Manager - (845) 589-5424

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