I just had a wonderful experience purchasing my new TL from Elk Grove Acura. Tyler Jennings was very knowledgeable and professional. He gave me great customer services and was very helpful in getting me in the car I wanted at the price I was looking for. The financing process was quick and painless....they actually got me added insurance with a lower monthly payment and APR than I was originally looking to for. Graham Copps was very friendly and helpful in making sure I understood the financing process. I will definitely recommend Elk Grove Acura to everyone I know and I'll be returning there for my next car purchase too!
Other Employees Tagged:
"easy and stress free buy"
Elk Grove Acura was our first visit looking for a certified pre-owned car and Graham chatted with us about the MDX, its features and how it compares to other SUVs in its class. We took our time finding the car we wanted and never felt pressured by Graham during our search that included other locations. We knew after a couple of visits that he was who we wanted to do business with. Once we decided on the car, he helped me through financing (Finance Manager, Rachelle Saites, was very helpful and knowledgeable) and had me in my new car quickly. I hadn't purchased a car in many years so I wasn't looking forward to the experience, but I was pleasantly surprised how easy Graham and the Elk Grove Acura team made it. To top it off, We got a very fair deal and the car is by far the best I have owned. Thank you!
Other Employees Tagged:
I wish I had just gone straight to Elk Grove Acura in the first place! I am SO GRATEFUL to Graham for helping me find literally the PERFECT car for my commute back and forth to and from college. So professional, really LISTENED to what I was asking for (and believe me I was really specific) but Graham went over and beyond and delivered EXACTLY what I was looking for and what I needed. The customer service was phenomenal! Graham, I can't THANK YOU enough for what you did for me...my new car is absolutely PERFECT. My experience at this dealership with Graham, Kevin, and Mike has made me a customer for LIFE. Thank you for everything:).
Many dealers wouldn't work with me because of my credit but Graham was able to help me get into a car at a reasonable price.
"Great way to buy an Acura"
I met Leon Carado months ago, and he remembered the type of car I was looking for. Leon was not one of those salespersons who constantly call trying to sell you just anything. Once he found a car similar to what I had described, he called me to let me know it had just arrived in inventory. They are often very busy, but I did not feel rushed to make the deal. When Leon was not at the dealership, Graham was very good to work with as well, as he took us on a test drive. Leon worked with me to find a fair price, both for my trade-in and the certified used TSX. Jesse, the sales manager, made the deal happen. All in all, a nice experience at a classy dealership. I would recommend them if you are looking for an Acura, or other quality used vehicle. I have visited other Acura dealerships, and Elk Grove Acura gets my vote.
"A pleasant, no pressure "
I went to see Graham at Lasher Elk Grove to test drive and purchase a used Toyota. I had some misgivings before the visit about how I would be treated by a dealership that didn't specialize in Toyota. My fears were unfounded. The entire experience from start to finish was very pleasant. I conversed with Graham as if I had known him for years. He was easy to work with and I felt he had my best interest at heart. He had nothing but good things to say about his employer, the Lasher company. I left with not only a new car, but a new business friend.
Yusuf Steward was extremely friendly and helpful throughout the whole process. He was very patient and was able to get us the price we were looking for. We will definitely buy next car from him. Mr. Copps whom I spoke with over the phone originally was also great and was able to refer us to Mrs. Steward as he was able to be present in the weekend we showed up. Overall very happy overall with the process.
Graham was great! He worked with us through out the entire purchase process. I would recommend the dealership to anyone who is looking for a vehicle.
My only complaint is the showroom was freezing every time we were in there. After Graham moved us to the service department waiting room, we finally warmed up,
"We sent an e-mail inquiry to take a test drive on a..."
We sent an e-mail inquiry to take a test drive on a Thursday evening. We got an immediate response from Graham Copps, inviting us up right then. As we drove into the lot, the Sonata was sitting out front waiting for us. We were greeted by Graham and went over everything in the car. He made us feel comfortable and at ease right away. The test drive went well and we decided to talk about making a deal. The car was priced right and there was not much haggling necessary. Graham and Robert presented several different terms for financing through our credit union. We chose the one that met our needs and Robert made the signing super easy. While we were doing the paperwork Graham detailed the car for us, even though it was already spotless. It was late and the detailers had already gone home. Now that is customer service! Lasher Acura made our car buying experience easy. They made us feel like we were the most important customer they had. We are so happy with our car. Thank you Lasher!
Other Employees Tagged:
"My wife and I are very happy with the recent purchase of..."
My wife and I are very happy with the recent purchase of our acura tl. It was a real pleasure working with Graham Copps. We were very impressed with his professionalism and knowledge of his job duties ,he was very thorough in explaining everything throughout the the whole sale process. I will definately recammend my friends and family to visit Acura of Elk Grove..Thanks again !