41 Reviews
Write a Review41 Reviews of Grant Kitner
August 24, 2022
En general son el peor dealer de todo Estados Unidos apesar de ser una marca americana. Yo tengo dos ford en mi casa pero el servicio técnico con ellos en el dealer es pesimo te roban el dinero con la c apesar de ser una marca americana. Yo tengo dos ford en mi casa pero el servicio técnico con ellos en el dealer es pesimo te roban el dinero con la cara muy dura sin importar las garantias. Las garantías es por gusto porque te vuelven a cobrar las piezas y los precios para reemplazar una parte con ellos es mejor comprar otro carro nuevo. Yo mismo les compre una transmisión que supuestamente era nueva y era rebuild, encima vino dañada y la garantía no me cubría el daño, encima que pago por cambiar la pieza me trajeron la nueva con el mismo daño. Resumiendo mi carro se paso 3 meses y 17 días en el dealer solo por cambiar la transmisión que yo tuve que buscarla en otro dealer en miami porque ellos se tardaban 6 meses. Encima aun estoy esperando 1000 dolares que deberian devolverme por regresar la transmisión dañada. Por eso la toyota tiene mucha más fama en USA no siendo una marca americana. More
Other Employees Tagged: Dan Sills, Daniel Alicea , Charlie McEwan, Nacer Menouni
August 23, 2022
This dealership along with many others hire incompetent techs, took my truck in for over 30k miles to find out from an independent repair shop that the motor mount bracket was bent causing the issues iv ha techs, took my truck in for over 30k miles to find out from an independent repair shop that the motor mount bracket was bent causing the issues iv had since new. Terrible service More
August 22, 2022
My third vehicle from Elder Ford Ayman and his manager were top notch . Told him what I wanted and how much and it was like magic , he got me my SUV I couldn’t find for a long while !!! were top notch . Told him what I wanted and how much and it was like magic , he got me my SUV I couldn’t find for a long while !!! More
Other Employees Tagged: Johany Trespalacios, Dan Sills , Charlie McEwan, Nacer Menouni, Jmar
August 11, 2022
Fixed the problems as assured Made it as easy for me as possible by picking and dropping off my car possible by picking and dropping off my car More
Other Employees Tagged: Johany Trespalacios, Dan Sills, Daniel Alicea , Jason Faiella, BJ Llanos, Charlie McEwan, Nacer Menouni, Brandon Rodriguez, Taylor was great
August 04, 2022
Although I gave 5 stars rating it is for the sales person cesar and the concierge team. The sales supervisor is the most rude, arrogant and don’t care about customers making the customer feel like their busi cesar and the concierge team. The sales supervisor is the most rude, arrogant and don’t care about customers making the customer feel like their business is not important. Very disappointed with that kind of service. I will not buy another car from the that dealer.ship as long as that persone works there. More
Other Employees Tagged: Dan Sills, Cesar Castillo, Eli Osorio, Robo Rivera , Dillon Gastineau, Giovanni Marrero
July 29, 2022
I will gladly share my horrible experience with all of my friends and family, ensuring no one else is scammed by this Fraud of a company. friends and family, ensuring no one else is scammed by this Fraud of a company. More
Other Employees Tagged: Johany Trespalacios, Dan Sills, Daniel Alicea , Jason Faiella, BJ Llanos, Charlie McEwan, Nacer Menouni, Brandon Rodriguez, Nicole Dobbs
July 04, 2022
Everyone was great. They were very courteous and attentive. I will purchase all my vehicles from Ford from now on. They were very courteous and attentive. I will purchase all my vehicles from Ford from now on. More
Other Employees Tagged: Johany Trespalacios, Dan Sills, Daniel Alicea , Jorge Acosta, Rob Elder, Jason Faiella, BJ Llanos, Charlie McEwan, Nacer Menouni
June 08, 2022
Mi nombre es Evelio Niebla, hace 3 meses que compre un auto por $18268.00, di un deposito de $ 6000.00 y quede debiendo al banco $26000.00 por un monton de seguros que el financista Michael Baglione le a auto por $18268.00, di un deposito de $ 6000.00 y quede debiendo al banco $26000.00 por un monton de seguros que el financista Michael Baglione le anadio al auto sin consultar con migo. Cansele todos los seguros y hasta la fecha solo me han reembolsado $ 4996.00 .Hasta ahora el auto me salio por $ 27000.00 More
Other Employees Tagged: Jorge Acosta, Michael Baglione financista
May 05, 2022
Love this dealership. So far every time I have gone to you guys it has been an amazing experience. Hopefully I will be seeing you again soon to purchase a new truck. 😊 So far every time I have gone to you guys it has been an amazing experience. Hopefully I will be seeing you again soon to purchase a new truck. 😊 More
Other Employees Tagged: Johany Trespalacios, Dan Sills, Daniel Alicea , Jorge Acosta, Rob Elder, Jason Faiella, BJ Llanos, Charlie McEwan, Nacer Menouni

