Grant Wright
Grant Wright at BMW of Orland Park

Grant Wright

Sales Manager

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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3.9
11 Reviews
3.9

11 Reviews

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11 Reviews of Grant Wright

September 27, 2025

Dealership Rating
Employee Rating

Our salesman Sam Pickering was excellent. No hard sell, but answered all our questions. He even stayed late to help us. The only issue was the car was not properly prepped when we came th More

by scottgubricky
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Sam Pickering

Sep 29, 2025

BMW of Orland Park responded

Thank you for your detailed feedback! We’re glad Sam provided excellent service and made the process smooth. We sincerely apologize for the issues with the vehicle prep and appreciate you bringing this to our attention. We’ll work to ensure a better experience next time. Best Wishes, BMW Of Orland Park

September 23, 2025

Dealership Rating
Employee Rating

Great experience! I enjoyed the time and the staff. I will refer to anyone who is looking. More

by alsberry1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarim Sajjad

Sep 24, 2025

BMW of Orland Park responded

Thank you for sharing your experience! We’re glad you enjoyed your visit and truly appreciate your recommendation. Best Wishes, BMW Of Orland Park

September 07, 2025

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Employee Rating

Very polite sales people, Waiting for final paperwork was exhausting, The Lexus was not cleaned before we left, More

by marshanorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mateen Sen

Sep 09, 2025

BMW of Orland Park responded

Marsha, thank you for your feedback. I'm glad to hear our sales team was polite, but I apologize for the wait and any oversight with the vehicle's cleanliness. Please feel free to reach out if there's anything else we can do for you. Thank you, Joe DiGiovanni - General Sales Manager - (708) 460-4545

August 31, 2025

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Chris and grabt were both amazing and a pleasure to work with. They are also shipping my car to mh house in indiana which is amazing More

by Samer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 02, 2025

BMW of Orland Park responded

Samer, we're so glad Chris and Grant made your experience so smooth at BMW of Orland Park, including the shipping process! Enjoy your new car!

August 26, 2025

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Employee Rating

Although there was a wait because the dealer was busy, the service received was great!! More

by NATASHAYBOONE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kemal Sen

Aug 26, 2025

BMW of Orland Park responded

Thank you for taking time to leave us feedback about your recent visit. We are glad the service you received was great! Hopefully we can earn 5 stars next visit! Have a great week! Best Wishes, BMW Of Orland Park

August 18, 2025

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Employee Rating

Salesman was great, but got no support from back room and finance dept. Took me FIVE hours to pick up my pre negotiated new car! Unbelievable! More

by HOOGLANDF
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Marc Boomsma , Kamal Sen

Aug 19, 2025

BMW of Orland Park responded

It's disappointing to hear about the delay you experienced during the finance process. We strive for a smooth and efficient process, so it's concerning that we fell short in this instance. Please feel free to reach out if you'd like to discuss this further or have any questions. Thank you, Joe Digiovanni - General Sales Manager - 708-460-4545

August 12, 2025

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Employee Rating

Worst experience ever! Very dissatisfied. The car sold was certified inaccurately because tires didn’t qualify. When I first came in to buy my car nobody approached me. The More

by sgoodwin11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Victoria Kendra

Aug 12, 2025

BMW of Orland Park responded

We’re truly sorry to hear about your experience and appreciate you taking the time to share it with us. What you’ve described does not reflect the level of service or quality we strive to provide. We take concerns about certification accuracy and customer care very seriously, and we’d like the opportunity to address these issues directly. Please reach out to our General Sales Manager, Joe DiGiovanni at 708-460-4545 so we can review the situation, work toward a resolution, and ensure this does not happen again. Best Wishes, BMW Of Orland Park

June 23, 2025

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Employee Rating

Very pleasant experience. Would definitely work with this dealership again. Very professional and friendly and my BMW was delivered in perfect condition. The BMW genius was mo More

by TTCOSTANZO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 23, 2025

BMW of Orland Park responded

Thank you for the wonderful feedback! We're happy to hear your experience was pleasant and that your BMW was delivered in perfect condition. We're especially glad our BMW Genius was able to assist you — we look forward to working with you again! Best Wishes, BMW Of Orland Park

June 09, 2025

Dealership Rating
Employee Rating

Absolutely amazing experience here. Sarim made the buying experience very smooth. Communicated every step of the way and was very respectful of my time. Was able to answer every technic More

by benp0333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 10, 2025

BMW of Orland Park responded

Thank you for sharing your fantastic experience with us at BMW of Orland Park, Ben! We're delighted to hear that Sarim provided such smooth and respectful service. We appreciate your feedback and look forward to assisting you in the future!

June 07, 2025

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Employee Rating

Peter was amazing! So helpful, knowledgeable and it was a pleasure working with him! We didn't work with Alvin, so not sure why we're being asked to rate him. I left th More

by Rackow.amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Peter Denbroeder

Jun 09, 2025

BMW of Orland Park responded

Thank you for sharing your experience in such detail. We’re thrilled to hear that Peter provided you with outstanding, knowledgeable service—he’ll be grateful to know he made such a strong impression! We also appreciate your candid feedback regarding the financing process with Grant. We sincerely apologize for the frustration and will be sure to share your comments with our team to ensure we improve in this area. Your satisfaction is important to us, and we’re grateful for the opportunity to serve you. Best Wishes, BMW Of Orland Park

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