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Greg Ayers
Greg Ayers at Family Ford of Enfield

Greg Ayers | Page 7

Service Advisor

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.9
585 Reviews
4.9

585 Reviews

Write a Review

585 Reviews of Greg Ayers

August 29, 2025

Dealership Rating
Employee Rating

Angie’s. Is great. Told me about mioney I could use no one ever told me before. Great to talk with good with people More

by S.ZINISR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai

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Aug 29, 2025

Family Ford of Enfield responded

Thanks for sharing your thoughts about your experience with Family Ford of Enfield. We appreciate your business and hope to see you again soon!

August 25, 2025

Dealership Rating
Employee Rating

Everything was perfect! I have no more words words words words words words words words. More

by KSCOLLINS80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The tech who came to my home

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Aug 25, 2025

Family Ford of Enfield responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Family Ford of Enfield!

August 21, 2025

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Employee Rating

Courteous/ punctual / professional / workmanship all best of the dealerships Would recommend to anyone looking to buy or for ultimate service More

by Jshep333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Agnes Pusztai

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Aug 21, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

August 08, 2025

Dealership Rating
Employee Rating

Fast, friendly service. I appreciate the fast service especially when I have a busy day. More

by jrketcham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Agnes Pusztai

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Aug 09, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

August 07, 2025

Dealership Rating
Employee Rating

They did not fix problem. Need to bring back. Charged me it cost me 2,000 More

by CAROLBENOIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai

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Aug 11, 2025

Family Ford of Enfield responded

Carol, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 04, 2025

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Employee Rating

The service was convenient and completed in a timely manner. The person I book with and the person who picked up/dropped off my vehicle were helpful and professional. More

by Keishprophet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin

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Aug 05, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

July 30, 2025

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Employee Rating

Professional, flawless service . I will come back and use them many more times. Thank you More

by sarahjsoucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai

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Jul 30, 2025

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

July 15, 2025

Dealership Rating
Employee Rating

Mr. Ayers was excellent as always. Very informative and professional. Eric our mechanic is always helpful and makes the trip easy. Would recommend Family Ford to anyone. More

by darrellmcswain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Houle

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Jul 15, 2025

Family Ford of Enfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Family Ford of Enfield.

June 29, 2025

Dealership Rating
Employee Rating

Got charged $4600 for a PCM I didn't need Family ford of Enfield misdiagnosed my truck and replaced the PCM for $4600 which I did not need More

by Jeffkrol1997
Recommend Dealer
No

Other Employees Tagged: Greg Ayers

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Jul 02, 2025

Family Ford of Enfield responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 27, 2025

Dealership Rating
Employee Rating

I bought my car here new, and have been coming in for service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keli Morin, Ken Brown, Agnes Pusztai

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Jun 27, 2025

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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