Greg Bramble | Page 2

I brought it in to get a lightbulb and have them check a Noyes later on that day. My car overheated and needed to be towed was not happy. Noyes later on that day. My car overheated and needed to be towed was not happy. More

by MAD3L86 Verified Customer Verified Customer

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Michael is excellent professional with terrific follow through skills. He helped with maturing lease and found successful car purchase. through skills. He helped with maturing lease and found successful car purchase. More

by LFENDER0 Verified Customer Verified Customer

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I made an appointment and dropped my vehicle off early to ensure they could get started on it immediately. I didn’t hear anything all day so I called 5 hours later and learned they hadn’t looked at it yet. T ensure they could get started on it immediately. I didn’t hear anything all day so I called 5 hours later and learned they hadn’t looked at it yet. They told me they were busy with 17 other vehicles. I asked what the purpose of appointments were if they don’t honor them. They said they would get it right in and start diagnostics. I decided to drive back to the dealership just before closing because I had not heard back from them and I needed my car for vacation the next day. When I arrived the service guy told me his coworker called and left me a message and they were waiting to hear back from me. I told him his coworker was a liar. There were no calls and no messages. Long story short, go somewhere else if you can. They do not value your time, they lied and charge for things that some dealers do for free. This wasn’t my first bad experience with their service department but it will be my last. I was considering purchasing another VW from them but not a chance now. More

by BpM Verified Customer Verified Customer

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Excellent service - I appreciate the complete review of what is planned along with a phone call if anything unexpected comes up. what is planned along with a phone call if anything unexpected comes up. More

by TK Verified Customer Verified Customer

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The best service ever Very friendly and professional customer service. I will always recommend it customer service. I will always recommend it More

by FVICTORIA.ANDREU Verified Customer Verified Customer

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Service advisor was miffed that I had an extended warranty, the computer didn’t show it, the work got done, and he had to call warranty company to get it sorted out. Acted like it was my fault. warranty, the computer didn’t show it, the work got done, and he had to call warranty company to get it sorted out. Acted like it was my fault. More

by jasonheinen Verified Customer Verified Customer

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Great communication, they presented themselves professional and very courteous. They took the time to explain issues with my vehicle. professional and very courteous. They took the time to explain issues with my vehicle. More

by MikeAStory Verified Customer Verified Customer

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They do their very best to ignore the lifetime powertrainwarranty they talked so much about when I bought the car. powertrainwarranty they talked so much about when I bought the car. More

by Justaguy Verified Customer Verified Customer

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Thank you for the service visit. The car is running well! Good communication. Thank you! The car is running well! Good communication. Thank you! More

by jonhale Verified Customer Verified Customer

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Quick, efficient, up front. Service department made everything easy. Would recommend Joseph VW to anyone. Service department made everything easy. Would recommend Joseph VW to anyone. More

by t.morse Verified Customer Verified Customer

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