Greg Gilley | Page 10

I recently purchased a WRX and have to say that this was the best buying experience I have ever had in my 30 years of purchasing/leasing cars. I live in New Jersey but bought my car at Concordville Suba the best buying experience I have ever had in my 30 years of purchasing/leasing cars. I live in New Jersey but bought my car at Concordville Subaru due to the amazing response and support, which started with Mary Thompson who took my initial call. As your dealership is 90 minutes away, Mary took the time to understand all of my needs (via phone) and identified the perfect car for me. She then introduced me to Greg Gilley to take care of the pricing and ensure all of my needs were being addressed. Greg went totally above and beyond to ensure that my car was delivered on time and even gave me his cell phone number so that I could call or text him any time with questions. I took delivery on 6/27, and even though Greg was away on vacation, he and Mary ensured I would be taken care of upon my arrival. They introduced me to Tony Juarez-Centeno who was a total professional, had an upbeat personality, very polite and totally client-focused. The car was waiting for me, detailed perfectly and ready for delivery exactly when promised. Tony took the time to walk us through all of the features and address any questions my family or I had. I also had an excellent experience with the Finance Director, Tim Raysor, who was extremely organized, knowledgeable, and provided valuable guidance when going through financing options and selecting additional coverages, such as an extended warranty plan. Tim made the whole process enjoyable. Overall, unlike my experiences with several dealers near where I live, where there was no room for negotiation or care for the customer, dealing with the team at Concordville Subaru was a sheer pleasure and I wholeheartedly recommend buying or leasing a car from them. I plan to recommend them to everyone I know. Please keep up the great work and don’t change a thing! More

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Very happy with my experience at Concordville Subaru. Although we could not come anywhere close on trade in value it all worked out in the end. Everyone I personally dealt with in Sales/Finance were very Although we could not come anywhere close on trade in value it all worked out in the end. Everyone I personally dealt with in Sales/Finance were very friendly and helpful throughout the entire purchase process. Finance was even able to work my deal to be approved with Subaru Finance and lower my interest rate by more then half. Overall very happy with my experience and plan to bring my vehicle to them for maintenance/service, so time will tell how service is and will update once used and can give an accurate review/assessment. In closing I will add that after my experience with a different Subaru Dealers service department I did not have much faith left in Subaru at all however Concordville Subaru has restored my faith in the brand and I look forward to another 20 years of Subaru ownership. Thank you Concordville Subaru! More

by MDx4WReXX22 Verified Customer Verified Customer

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Great services. Great people. I appreciate the time and patience. Thank you all, especial Brandon. Great people. I appreciate the time and patience. Thank you all, especial Brandon. More

by IveRod Verified Customer Verified Customer

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Sales seemed disinterested at times. Didn’t love the finance guy. Entered incorrect info that needed corrected. Was okay-wasn’t great Didn’t love the finance guy. Entered incorrect info that needed corrected. Was okay-wasn’t great More

by JParn Verified Customer Verified Customer

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Everyone was very friendly and gratefull for my business .I'm glad I chose Concordville Subaru as the dealer for my new Crosstrek. .I'm glad I chose Concordville Subaru as the dealer for my new Crosstrek. More

by GHODSON50 Verified Customer Verified Customer

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Friendly atmosphere, easy to work with. Overall, the best car buying experience I’ve ever had. Overall, the best car buying experience I’ve ever had. More

by mike_autovend Verified Customer Verified Customer

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Great customer service with no haggle pricing. Best car buying experience we ever had. They undersell and over perform! Best car buying experience we ever had. They undersell and over perform! More

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Fabulous service ! ! No pressure sales and they were very accommodating !! We actually bought a second vehicle from the dealership ! No pressure sales and they were very accommodating !! We actually bought a second vehicle from the dealership More

by dhangliter Verified Customer Verified Customer

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A great experience. Everyone was helpful and knowledgeable. They made the buying experience quick and easy. Everyone was helpful and knowledgeable. They made the buying experience quick and easy. More

by crslttr Verified Customer Verified Customer

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Great dealership! They were very friendly and helpful. One of the easiest car buying experiences we have ever had. They were very friendly and helpful. One of the easiest car buying experiences we have ever had. More

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