Puente Hills Toyota

Had a really great car buying experience. I found the model I wanted on the Toyota website, sent in an inquiry, and Alex Lim reached out almost right away. No pressure, no weird sales tact I found the model I wanted on the Toyota website, sent in an inquiry, and Alex Lim reached out almost right away. No pressure, no weird sales tactics, and no trying to push me into something I didn’t want. Alex walked me through everything, answered my questions, and got me into a test drive quickly. From there, the process moved fast and smoothly into finance. Jose Diaz in finance was awesome too—super friendly, easy to talk to, and made that part of the process quick and painless. He explained everything clearly without dragging it out. Honestly, this was the quickest and most comfortable I’ve ever felt at a dealership. Definitely recommend working with Alex and Jose. More

Tom Andersen is always great with customer service they taken care of the customers needs taken care of the customers needs More

Raymond has excellent customer service. Always helpful. He explained the services needed, never pushy. Always a pleasure when I’ve come in contact with him. Always helpful. He explained the services needed, never pushy. Always a pleasure when I’ve come in contact with him. More

Service Department is simply the best. Tom is the best in that service department. Excellent, quick and reliable Tom is the best in that service department. Excellent, quick and reliable More

This dealership has been very good to me the past 3 years. They always get me out ahead of time when I'm getting my vehicle serviced. This time Raymond was honest and delivered ahead of schedule on a v years. They always get me out ahead of time when I'm getting my vehicle serviced. This time Raymond was honest and delivered ahead of schedule on a very busy day. Thanks More

It is very good customer service. I work with nice work, keep going. Doing good job. I work with nice work, keep going. Doing good job. More

I was charged to rotate tires when I never requested. They just throw it in the invoice to see if it sticks which they stuck it to me They just throw it in the invoice to see if it sticks which they stuck it to me More

Great service I appreciate Tom my service advisor . Thank you for everything and support for many years with Toyota. Thank you for everything and support for many years with Toyota. More

Randy is awesome. Quick response and professional, he always talk to me with a smile. Strongly recommended Randy at Toyota Puente Hills. Quick response and professional, he always talk to me with a smile. Strongly recommended Randy at Toyota Puente Hills. More

The Service department is very efficient. Johnny Dang in Service is absolutely the very best! Johnny Dang in Service is absolutely the very best! More