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Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 57

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
690 Reviews
4.7

690 Reviews

Write a Review

690 Reviews of Greg Kimball

February 06, 2024

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Employee Rating

It was a speedy fix by the Maxwell Ford team! Great customer service and clean offices and waiting room. More

by edward_2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, I forgot the name of the employee but it was a young man. He was very nice and personable.

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Feb 09, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great and speedy experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 06, 2024

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Employee Rating

I had excellent experience with Maxwell afford and everyone that worked there was friendly and very helpful! More

by cfreeland
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Eddie Sifuentes

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Feb 09, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 05, 2024

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The attendant was very helpful. Answered all my questions and my truck was ready very fast Thank you More

by Mhanigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Feb 09, 2024

Group 1 Ford of South Austin responded

Thank you for sharing your positive experience! We're glad to hear that the attendant was helpful and that your truck was ready quickly. We appreciate your feedback and look forward to serving you again in the future.

February 05, 2024

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Job well done. You guys are awesome. I’ll keep coming back. Thanks Very good More

by glmontry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Ashley

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Feb 09, 2024

Group 1 Ford of South Austin responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with us. Customer satisfaction is our top priority, and we appreciate your loyalty. We look forward to serving you again in the future!

February 02, 2024

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My 2022 F250 has a recall & collision signal goes off in the park position.. I was told I would have to leave it for a few days to even look at it. More

by Standard Plumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Cargo, Refused to help me out

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Feb 21, 2024

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jsullivan@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. John Sullivan, Service Manager

February 02, 2024

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Employee Rating

Megan and the Team at service have been outstanding and excellent while serving our Cars and most recently our Mach-E GT. Thank you Maxwell Ford for the great service More

by Cocotxcr@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Megan #2

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Feb 08, 2024

Group 1 Ford of South Austin responded

We're delighted to hear that Megan and the service team at Maxwell Ford have provided you with outstanding and excellent service for your cars, including the Mach-E GT. Thank you for choosing Maxwell Ford, and we appreciate your positive review!

February 01, 2024

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Employee Rating

Great customer service. Service team had me in and out in less than an hour. More

by Tristandv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Feb 02, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

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Employee Rating

Teally great customer service. Helpful with any questions or problems. Quality work done on time. More

by Jglynn.calalog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Rocky

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Feb 02, 2024

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

February 01, 2024

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Employee Rating

This dealership is prompt, efficient always meets my requirements. They go the extra mile to over deliver in each case I’ve had for repairs. Nice guy Zac. More

by rob_feather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Zac

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Feb 02, 2024

Group 1 Ford of South Austin responded

We appreciate your positive feedback about our dealership! It's great to hear that we've been prompt, efficient, and have met your requirements. Going the extra mile for our customers is a top priority, and we're pleased to know that you've had good experiences, especially with Zac. Thank you for choosing us, and we look forward to serving you again in the future!

January 29, 2024

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Employee Rating

I love going t maxwell because their customer service is always 10/10! They always make sure I know exactly what is going on with my car and I appreciate that. More

by carreview55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

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Jan 31, 2024

Group 1 Ford of South Austin responded

It's great to hear that you consistently receive excellent customer service at Maxwell! Clear communication about your car's status is essential, and it's wonderful that the team at Maxwell ensures you're well-informed. Safe driving!

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