Greg Kimball
Greg Kimball at Group 1 Ford of South Austin

Greg Kimball | Page 64

General Manager

Group 1 Ford of South Austin

5000 IH-35 S
Austin, TX 78745

4.7
710 Reviews
4.7

710 Reviews

Write a Review

710 Reviews of Greg Kimball

October 20, 2023

Dealership Rating
Employee Rating

Muy buen servicio estubieron. Atentos de lo que estaba pasando pusieron las parte que nesesitaba More

by armandocmaldonado78542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Oct 24, 2023

Group 1 Ford of South Austin responded

Es fantástico saber que el servicio que recibió fue muy bueno y que el personal estuvo atento a sus necesidades y se aseguró de que se instalaran las piezas necesarias. Cuando un equipo de servicio está atento y se ocupa de lo que se requiere, la experiencia es positiva. Gracias por su negocio y esperamos poder servirle nuevamente en el futuro.

October 19, 2023

Dealership Rating
Employee Rating

They go above and beyond every single time. The work and service are always exceptional. More

by natemhopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Robert Aguilar

Oct 20, 2023

Group 1 Ford of South Austin responded

It's great to hear that you've consistently had exceptional service at Maxwell Ford and that we went above and beyond for you. Such dedication to customer satisfaction is truly commendable. Your satisfaction is our top priority!

October 12, 2023

Dealership Rating
Employee Rating

They do a very good job of taking care of their customers. The service department is very efficient. More

by lomitachic39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Javier Santana

Oct 14, 2023

Group 1 Ford of South Austin responded

It's wonderful to hear that we do a very good job of taking care of our customers, and that our service department is highly efficient. Efficiency and great customer care make for a positive service experience. Thanks for sharing your thoughts!

October 12, 2023

Dealership Rating
Employee Rating

Jacklyn really took care of us! She was prompt and knowledgeable! We really appreciate her!! More

by chelsea.durham83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Jacklyn

Oct 13, 2023

Group 1 Ford of South Austin responded

It's wonderful to hear that Jacklyn took such good care of you with her prompt and knowledgeable service. It's always a pleasure to receive exceptional assistance. Thanks for expressing your appreciation!

October 11, 2023

Dealership Rating
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Excellent Service. Professional Team!! My Service Representative today was top knotch. I will be back to buy my next Ford Explorer at Maxwell Ford. More

by bettinamontalvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Andrew

Oct 12, 2023

Group 1 Ford of South Austin responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 10, 2023

Dealership Rating
Employee Rating

Professional, courteous, quick service drop my vehicle off at appointed time was called when it was ready and paid a fair price More

by Markholt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo

Oct 12, 2023

Group 1 Ford of South Austin responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

Dealership Rating
Employee Rating

First things first: Thank you Kiel (salesman) you made the whole paperwork process extremely comfortable. Explained the various line items well and got me to the end in a smooth and seem less way. Your cu More

by Will
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiel

Oct 10, 2023

Group 1 Ford of South Austin responded

We are truly grateful for your detailed and heartfelt review of your recent experience at Maxwell Ford, and we appreciate your trust in us to help you find the right vehicle. Kiel, Ashton, and Conor are valuable members of our team, and we're delighted to hear that they provided you with excellent customer service. We understand that car shopping can be a time-consuming process, and we're thrilled that our team was able to make it smooth and enjoyable for you. Your kind words and praise for our professionalism, quality, pricing, and customer care mean a lot to us. We take pride in helping our customers find the perfect vehicle that fits their needs and budget. It's wonderful to hear that you'll be returning to Maxwell Ford for your future automotive needs, and we look forward to assisting you and your sister when the time comes. Thank you for taking the time to share your experience and for choosing Maxwell Ford.

October 05, 2023

Dealership Rating
Employee Rating

I know buying a car is a stressful process and can take time at a dealership by Eddie was amazing. The best experience in my life buying a new car. I called to inquire about a car and he went above to ensu More

by johnnyrmelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Cargo, Eddie

Oct 07, 2023

Group 1 Ford of South Austin responded

It's wonderful to hear that you had such an exceptional car-buying experience with Eddie and the team. It's great to know that the finance department was also helpful in providing the right warranties at a fair price without unnecessary upselling. Your recommendation and your willingness to make the 40-minute drive to the dealership speak volumes about the quality of service you received. Thank you for sharing your positive feedback. Enjoy your new car.

October 05, 2023

Dealership Rating
Employee Rating

It's total bait and switch. They have a ton of cars listed on cars.com, but then when you ask about them, they don't actually have them on the lot but you can order them online More

by mabartley05
Recommend Dealer
No

Other Employees Tagged: Steve Cargo

Oct 19, 2023

Group 1 Ford of South Austin responded

We truly value your business and thank you for bringing this to my attention. Please contact me directly at jhaines@maxwellford.com. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Ike Haines, General Sales Manager

October 03, 2023

Dealership Rating
Employee Rating

Professional and excellent sales department. Very satisfied with my truck purchase. Recommend this Ford dealership More

by Kent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 04, 2023

Group 1 Ford of South Austin responded

We are delighted to hear that you had a professional and excellent experience with the sales department at Maxwell Ford and that you're very satisfied with your truck purchase. Recommending the dealership speaks volumes about the quality of service you received. Congratulations on your new truck!

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