Greg Koss | Page 8

Greg was very friendly and quick to help me right when I walked through the door. Always available when I had questions. I recommend going to Heiser. walked through the door. Always available when I had questions. I recommend going to Heiser. More

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I will never go back to this dealership worst experience ever. Poor customer service skills lack of communication with customer. I waited over 5 hours to get approved😡 ever. Poor customer service skills lack of communication with customer. I waited over 5 hours to get approved😡 More

by Ebonylowe88 Verified Customer Verified Customer

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Worst experience I’ve ever had.Wasted my time,and didn’t try to attempt to get me into the car I wanted.I won’t even come here for an oil change try to attempt to get me into the car I wanted.I won’t even come here for an oil change More

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Had a great experience working with Greg Koss on the purchase of my brand new trailblazer. He answered all of my questions and made the process as easy as one could hope. I look forward to working with purchase of my brand new trailblazer. He answered all of my questions and made the process as easy as one could hope. I look forward to working with him in the future and will certainly refer friends and family to him. More

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My recent experience at Heiser Chevrolet was outstanding. Greg Koss kept in contact with me during my lease ending procedure and got me into a new vehicle in no time. He was easy to communicate with and show Greg Koss kept in contact with me during my lease ending procedure and got me into a new vehicle in no time. He was easy to communicate with and showed eagerness to help me. The finance department helped me find what I can afford and made it happen. Thanks guys. I'll be a customer for a long time. More

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I'm disappointed. There are issues with the car. I've had my Malibu for about a month. Something is rattling in the dash, something is wrong with the heating system and I believe the driver seat is dama had my Malibu for about a month. Something is rattling in the dash, something is wrong with the heating system and I believe the driver seat is damaged in some way. I mentioned at the time of delivery that the cloth was wrinkled on the driver's seat. Now that I have been driving the car for a short time, the seat feels lumpy and it is very uncomfortable when driving for any length of time. I feel my issues are being ignored. More

by TERRISTOGBAUER Verified Customer Verified Customer

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Not a great experience at this location. Had to make two separate trips back to the dealership to complete paperwork that should have been completed the first time and to pick up spare keys. Dealership did separate trips back to the dealership to complete paperwork that should have been completed the first time and to pick up spare keys. Dealership did not complete registration process which lead to multiple phone calls to the DMV and late fees that I was stuck with. Still have people contacting me one month after sales date asking about my old vehicle which should have been removed from my name a while ago. Not impressed with this dealership. More

by Charlie Verified Customer Verified Customer

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Greg once again did a great job working with me to get me into a new lease. He went out of his way to to make the process as easy as possible and worked around my schedule. Brad did a great job of having a into a new lease. He went out of his way to to make the process as easy as possible and worked around my schedule. Brad did a great job of having all the paperwork ready to sign, making the process super quick and easy. More

by JONDRICKA Verified Customer Verified Customer

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Heiser is the best Chevrolet dealer in town. Amazing sales staff, Service department is exceptional. We Could not ask for more. I was getting the runaround with another local dealer, with the warranty r sales staff, Service department is exceptional. We Could not ask for more. I was getting the runaround with another local dealer, with the warranty repair of my 2014 Silverado, Heiser was able to a 2018 for less money. My wife and I both just recently bought new 2020 and 2021 Chevy’s from Heiser. More

by JEspil Verified Customer Verified Customer

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Greg goes above and beyond to get you into the car you want and best fits you! He makes the purchasing of of a new car very easy. A+++ service want and best fits you! He makes the purchasing of of a new car very easy. A+++ service More

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