Greg McCoy | Page 3

EXCELLENCE!!! As always, when I visit Cedar Rapids Toyota I receive OUTSTANDING SERVICE!!! My most recent visit on 1/7/16 was excellent. The Service Associate deser As always, when I visit Cedar Rapids Toyota I receive OUTSTANDING SERVICE!!! My most recent visit on 1/7/16 was excellent. The Service Associate deserved a "monetary tip" and refused my monetary tip, saying "he was just doing his job" and thanked me for my kindness. FIRST CLASS SERVICE AT CEDAR RAPIDS TOYOTA!!! Respectfully, Chuck Elias More

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Great Service! I took my Highlander in for the safety recall on the power window master switch. I also had an issue with my low tire pressure light (it wouldn't shu I took my Highlander in for the safety recall on the power window master switch. I also had an issue with my low tire pressure light (it wouldn't shut off even though I had a local garage check the tire pressure and all was fine. The Cedar Rapids service department checked everything out for me and told me it was my spare that caused the problem. They took care of everything quickly and efficiently; were courteous and friendly and it didn't cost me a dime! More

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1st Experience I bought a 2015 Highlander from CR Toyota in August. Brought it in for the 6 month service and was very satisfied. My appointment was at 1:00 and I I bought a 2015 Highlander from CR Toyota in August. Brought it in for the 6 month service and was very satisfied. My appointment was at 1:00 and I was out of there by 1:30. I am looking forward to the new Service Department next year, the building they are in now seems a little cramped. I live 80 miles north and will continue to have my car serviced here as long as the experience is good. I will be making another appointment in 6 months at the CR Toyota Service Department. More

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very good We moved to Ia.city from southern Ia. a year ago and were looking for a dealer who could service our vehicle when needed and not have to wait for serv We moved to Ia.city from southern Ia. a year ago and were looking for a dealer who could service our vehicle when needed and not have to wait for service for a week. Even though we have to drive 40 miles your dealership and not have to wait a week and also to have an appointment, it is well worth the drive and satisfaction of a job well done and the friendly courteous service. Looking forward to dealing with your dealership. Larry More

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Very Helpful and Informative Greg took my time crunch in to consideration and made sure that everything was looked at on my truck. He even chased me down when I was drooling over Greg took my time crunch in to consideration and made sure that everything was looked at on my truck. He even chased me down when I was drooling over the new Tundra's in the front lot just to give me an update and assure me that it would be done in time. He really goes the extra step to show excellence in Toyota's service department. When the time is right, they have my business for a new truck. Thank you for the great service Sir! More

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16 years of great service I bought my RAV4 sixteen years ago, brand new when CR Toy was still in Marion. Fell in love with the car then, and it's been a long and happy relatio I bought my RAV4 sixteen years ago, brand new when CR Toy was still in Marion. Fell in love with the car then, and it's been a long and happy relationship ever since. I've gone through a lot of mechanics. Most of them wonderful, a couple not so good, but they didn't last long and the trouble they caused was more than made up by management. I love the service I get. They are thorough, quick, and explain everything so I understand what they are doing. The newest person I worked with, Greg, did a fantastic job making me feel comfortable with what was going on with the car. It's so much easier to deal with facts when you know where things stand, than if someone gives you the runaround, even if you have to spend money to get things squared away. You can be secure in the fact that you KNOW your car has been treated like special child it is. Even prices are reasonable. Not cheap, but when you get the kind of service you expect, it's not so hard to pay. More

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Above and beyone One of the service men directed me to Kelly, who took the time to hook my phone up to Bluetooth. Thanks to both of you! One of the service men directed me to Kelly, who took the time to hook my phone up to Bluetooth. Thanks to both of you! More

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excellent Quik in and out service. Excellent. Needed routine service for my Lincoln in a pinch, wasnt able to get an appt. Found Toyota drive in express se Quik in and out service. Excellent. Needed routine service for my Lincoln in a pinch, wasnt able to get an appt. Found Toyota drive in express service was available without an appt. Great service, great facilty and a great price. More

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