Greg McCoy | Page 2

Told me I needed a new CV Boot they already replaced The CVS boot on our Highlander was replaced on one side in the last six months. Told me I needed to replace one without checking our history. It was t The CVS boot on our Highlander was replaced on one side in the last six months. Told me I needed to replace one without checking our history. It was the one they already fixed. Greg did apologize profusely and assured me the expense of replacing it again would be fully covered by them.That was over a $500 repair. It pays to ask questions. More

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Wouldn't take my Prius anywhere else. This is a top notch dealership. The customer service is outstanding, and the quality of work as good as it can be. I don't mind paying more, because I This is a top notch dealership. The customer service is outstanding, and the quality of work as good as it can be. I don't mind paying more, because I get more. This is the place to take your Toyota in the Corridor. More

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Traded to own SUV Terry was very helpful w/details of the SUV I purchased w/trade in. Very friendly & courteous. Bill also friendly & explained details well w/buying Terry was very helpful w/details of the SUV I purchased w/trade in. Very friendly & courteous. Bill also friendly & explained details well w/buying used SUV. Through work, have contact w/not only Terry but service guys...all are very helpful & courteous. Enjoy working with all of them. Office people are also very friendly!! More

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GREAT SERVICE couldn't have been happier with service I needed a new battery and did not have a appointment just stop by to see what my chance would be to get one installed right away It was Friday before I needed a new battery and did not have a appointment just stop by to see what my chance would be to get one installed right away It was Friday before the July 4th Really didn't think I would have any luck. But even being busy they were able to get me in and out in 40 mins. They were just FANTASTIC !!! Can't Thank they enough! Larry Martin More

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CR Toyota's Service Department continues to instill trust. We recently brought our 2006 Rav 4 to CR Toyota for a list of general maintenance (oil change, tire balance and rotation, etc.) and repair (serpentine We recently brought our 2006 Rav 4 to CR Toyota for a list of general maintenance (oil change, tire balance and rotation, etc.) and repair (serpentine idler pulley replacement) items. We dropped our vehicle off the night before. Greg promptly contacted me the next morning to confirm the list of services requested. He also kept me informed throughout the day on the progress of our car's service. The service technicians noticed an issue with the trailing arm bushings and Greg indicated it didn't make sense to complete an alignment (one of the services we had asked for) since the wheels would likely go out of alignment until the bushings were replaced. We appreciated his honesty and interest in saving us money. We'll schedule a follow-up appointment to get the bushings replaced. More

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Sales and Service The sales personnel at this dealership are top notch. While it can be difficult to get in for service (call ahead--it could take a week or two), when The sales personnel at this dealership are top notch. While it can be difficult to get in for service (call ahead--it could take a week or two), when you do get service, it's also top notch. More

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They made a believer out of me! From the moment I pulled into the service garage I was met with helpful, friendly people (Greg McCoy). After I left my Avalon for a (10) minute check From the moment I pulled into the service garage I was met with helpful, friendly people (Greg McCoy). After I left my Avalon for a (10) minute check, I went into the waiting room where there were complimentary cookies (and not just from our local grocery store!), computers, a television and a stack of new magazines. Heaven! The service was so fast that I was on-my-way in no time. (Actually, I hadn't even finished my cookie!) I did wander into the showroom where the people were just as friendly. Whatever the training program Cedar Rapids Toyota uses, it's working ... friendly and highly professional employees. I had avoided going to the dealership, for service, because I thought it would be so much more expensive. Not again, though. Greg McCoy and Cedar Rapids Toyota made a believer out of me! I wish they had a service team like theirs, everywhere! I'll be back. More

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Best Dealership in town! I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, I would not do business anywhere else. CR Toyota has the best vehicles, sales, and service in the area. In my 30 plus years of shopping for vehicles, this is the most reputable and trustworthy dealership that I have ever dealt with. More

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Easy to work with Greg got me in even though I had an appointment for the next day. It was done in plenty of time and I really appreciate him being flexible. Thank Greg got me in even though I had an appointment for the next day. It was done in plenty of time and I really appreciate him being flexible. Thanks Much! Sam Burdt More

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Service Review As always, scheduling appointment was easy, staff was friendly, vehicle drop off area and waiting room were clean and pleasant. I was kept abreast of As always, scheduling appointment was easy, staff was friendly, vehicle drop off area and waiting room were clean and pleasant. I was kept abreast of progress of my service call and I feel good knowing that because I've always taken my vehicle to CR Toyota for service, that I will be able to drive it for years to come More

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