Greg Nichols | Page 40

Check engine service Recently took my 2016 Subaru Outback to White Bear Acura Subaru for a check engine light that popped up. The service department was totally awesome fr Recently took my 2016 Subaru Outback to White Bear Acura Subaru for a check engine light that popped up. The service department was totally awesome from the time I called to make the appointment to dropping off and picking up the car. They supplied a loaner car which made my busy schedule much less crazy. I bet I spent less than 15 minutes total dropping off the car and picking it up. They vacuumed it out and washed the outside also. Greg kept me up to date on what was happening with the repair and fixed it sooner than they said they would be able to, all at no cost and covered by emissions warranty. Fantastic work!! Thanks for the great work!! Brad More

by b-j Verified Customer Verified Customer

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Bought 2018 Subaru Outback This is our 4th Subaru. We love the sales and service we receive at this dealership. This is the 2nd car we have bought from Sam Basho, great guy! W This is our 4th Subaru. We love the sales and service we receive at this dealership. This is the 2nd car we have bought from Sam Basho, great guy! When I buy another car we will ask for him specially. More

by COBALTFXSTC1 Verified Customer Verified Customer

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Excellent Service as always! This was the second car that I purchased through White Bear Subaru and as always I was treated with top notch service! My sales rep, Moe was awesome! This was the second car that I purchased through White Bear Subaru and as always I was treated with top notch service! My sales rep, Moe was awesome! He is very knowledgeable and listens to what you have to say. He was also very nice when I started asking questions about the features of my new car (I went from a 2010 to 2018, what a difference) and did not make me feel bad about not knowing how to use some of these fancy new features!!! He was very personable as well. Our finance guru Chang, was equally wonderful to work with. He found us a great deal, and he did not try to "upsell" us on things we did not need. He made common sense recommendations, which was refreshing. I highly recommend the Subaru team, they are THE BEST!!!! Quick shout out to Greg in service as well for referring me to Moe!!! More

by LOTT.SHANNA Verified Customer Verified Customer

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Problem resolved My Forester recently experienced a suspension coil spring failure and the dealership got my car in for service quickly and also gave me a loaner vehic My Forester recently experienced a suspension coil spring failure and the dealership got my car in for service quickly and also gave me a loaner vehicle for the duration of the repair. The service people were very friendly and competent as well! More

by WENDELL3 Verified Customer Verified Customer

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Good but expensive. Oil change, inspection and resurfacing the rear rotors. $470 is a lot to pay for that amount of work. In my opinion. Nicely washed though! Oil change, inspection and resurfacing the rear rotors. $470 is a lot to pay for that amount of work. In my opinion. Nicely washed though! More

by andy Verified Customer Verified Customer

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In for a routine service All areas included in planned routine maintenance visit dealt with. as was an additional warranty issue. Appreciated the extra diligence to maintai All areas included in planned routine maintenance visit dealt with. as was an additional warranty issue. Appreciated the extra diligence to maintain my vehicle and the use of a loaner vehicle. More

by sguiser Verified Customer Verified Customer

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Updates to radio Responsive staff, got to the problem, professional, courteous, explained what they were going to do. Waiting area clean, didn’t have to wait for my a Responsive staff, got to the problem, professional, courteous, explained what they were going to do. Waiting area clean, didn’t have to wait for my appointment More

by ROGER.LINDA66 Verified Customer Verified Customer

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15000 mile service and rotate tire visit I owned a Lexus RX400 for 10 years and when it was time to buy a new car, I wanted to buy another Lexus because of the relationship I had with Doug Ev I owned a Lexus RX400 for 10 years and when it was time to buy a new car, I wanted to buy another Lexus because of the relationship I had with Doug Evans, my Service guy that took great care of me over the years. Sadly, Lexus removed a lot of leg room in the front seats and I couldn't buy another Lexus (leg room is THAT important). This was my first visit to the Subaru service dept and Greg was outstanding! I am looking forward to my long term relationship with him while his team services my Subaru - and my future Subaru's (as long as no one takes away any leg room)! More

by janice.brinson Verified Customer Verified Customer

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Replce Windshield washer cap Greg immediately ordered the part and setup the appointment that worked best with my schedule. He is always professional in our interactions. Thx fo Greg immediately ordered the part and setup the appointment that worked best with my schedule. He is always professional in our interactions. Thx for always making me feel like a special customer. More

by TODDSCHMITZ6353 Verified Customer Verified Customer

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Efficient! I asked Greg how long the repair would take and he estimated 1 1/2 - 2 hours. I was waiting at the service center. After one hour, my car was done! I asked Greg how long the repair would take and he estimated 1 1/2 - 2 hours. I was waiting at the service center. After one hour, my car was done! He put 2 technicians on it so I wouldn't have to wait so long. I really appreciated his respect for my time. More

by Janalee Verified Customer Verified Customer

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