Greg Palm | Page 3

I have repeatedly sent emails to Greg Palm and a phone call to the Honda Service department asking for someone to get back to me regarding service that was recently done there. At 69,884 miles I had front call to the Honda Service department asking for someone to get back to me regarding service that was recently done there. At 69,884 miles I had front brake pads replaced and rotors resurfaced. On Sept 7,2023 at 78,450 miles I had to have front brake pads replaced again and rotors fixed.. I just wanted a reasonable explanation why they only lasted 8500 miles. It’s really sad that my call and emails were totally ignored. More

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I had a noise coming from the left front tire and made an appointment. I sat with Greg Palm and described the noise and a short time later Greg said the noise came from a dent in the backing plate of the bra appointment. I sat with Greg Palm and described the noise and a short time later Greg said the noise came from a dent in the backing plate of the brake assembly. They also found the rear brakes were worn and would need replacement. I waited for the vehicle and within 2 hours the rear brakes were serviced, tires rotated, and oil was changed. I can't say it was inexpensive but I never had to come back to have work redone either. I guess you get what you pay for. I also must say I was not charged for fixing the backing plate. Good work. More

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Greg Palms is a very informative in his customer service. I always enjoy going to him when bringing my car in. He tells me what I need now and what I can hold off on if it's not in my budget right now. Thank I always enjoy going to him when bringing my car in. He tells me what I need now and what I can hold off on if it's not in my budget right now. Thank you so much for still having great customer service More

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As always, Greg Palm was helpful, listened to my concerns, and clearly explained what and why certain services needed to be done. Thanks, Greg. concerns, and clearly explained what and why certain services needed to be done. Thanks, Greg. More

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My visit was very pleasant. My service Advisor was very helpful and kind. I was seen right away.And the service I was there for they did on a timely manner. Then the service ad My service Advisor was very helpful and kind. I was seen right away.And the service I was there for they did on a timely manner. Then the service advisor came to tell me everything they did and when I.should come back. Very helpful. More

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Excellent service, work was done in a timely manner. Greg Palm was great to work with. Thanks, Kelly Collins Greg Palm was great to work with. Thanks, Kelly Collins More

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The service agent Greg Palm has always provided me excellent advice on my car repairs. I feel the information he provides about my repairs is accurate. excellent advice on my car repairs. I feel the information he provides about my repairs is accurate. More

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Their service department is THE BEST every time I have dealt with Jesse Robles. I always have an appointment and they get me right in and out. Very informative with any other issues that they saw. dealt with Jesse Robles. I always have an appointment and they get me right in and out. Very informative with any other issues that they saw. More

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I was pleasantly surprised at the service desk with answering my questions and the fair prices for services I inquired about. I was in and out quickly for my oil change as well. answering my questions and the fair prices for services I inquired about. I was in and out quickly for my oil change as well. More

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The SERVICE dept is always helpful, Informative, friendly and reliable. SALES dept NOT AS Helpful. friendly and reliable. SALES dept NOT AS Helpful. More

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