Greg Palm
Greg Palm at Lia Honda Enfield

Greg Palm | Page 4

Service Advisor

Lia Honda Enfield

20 Palomba Dr
Enfield, CT 06082

Contact Me
5.0
87 Reviews

Dealership Experience

27 yrs, 11 mos

Industry Experience

46 yrs, 4 mos

Languages Spoken

English English

5.0

87 Reviews

Write a Review

87 Reviews of Greg Palm

May 29, 2023

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Employee Rating

I was able to get an appt the very day I inquired about an appt. Greg Palm gave his usual great service, advising me of a couple things I didn't realize I was due to have done, which I appreciated. A probl More

by pjonesfuller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2023

Lia Honda Enfield responded

That's great! Thank you for sharing some positive feedback on this visit with Greg. We're delighted his support and communication is consistently thorough and informative. We certainly look forward to making your next appointment just as reliable. Safe travels until then!

May 26, 2023

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I am very pleased with Lia Honda. My brakes were squeaky so I asked them to check the brakes. They checked and told me the issue was rust but I didn’t need new brakes. More

by rhshealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 26, 2023

Lia Honda Enfield responded

Thank you for letting us know how helpful and informative your service visit was! We're glad the brake issue was a simple fix. Please don't hesitate to reach out whenever our team may assist you again. It's always our pleasure!

May 22, 2023

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Greg Palm is awesome. I went for a oil change and tire rotation plus a few other things. Initially Greg told me it would take 2 to 3 hours to complete. It was done in a More

by Jeremy0604812004
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 23, 2023

Lia Honda Enfield responded

Hey, Jeremy! Thanks for taking a moment to give credit to Greg and the Lia Honda team for their efforts to expedite your vehicle's services in a timely manner. It's our pleasure to provide thorough and convenient service, and we're happy you enjoyed this quick visit. We'll see you at your next appointment!

May 12, 2023

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Visit was for routine service. Greg did a great job getting me in, keeping me posted, and getting me out. More

by Timothy
Service Price Transparency
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Recommend Dealer
Yes
May 12, 2023

Lia Honda Enfield responded

Hi, Timothy! Thank you for letting us know Greg ensured a very convenient service visit for your Honda. Please don't hesitate to get in touch when Greg and the Lia Honda team may assist you again. It's always our pleasure!

May 09, 2023

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The services advisor Greg Paml provided excellent customer service. I told Greg that I heard a new noise from the car so, He took my car back into the shop the following day to check it out. Than More

by thomas.cullinan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Lia Honda Enfield responded

Thank you for your thoughtful feedback, Thomas! Your safety and satisfaction are our top priorities, so we're pleased to know Greg addressed your concerns right away. We wish you pleasant travels until we get the opportunity to work with you again!

March 16, 2023

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I dealt with Greg Palm in the service dept. He was very helpful and explained all charges to me. More

by Jr
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Lia Honda Enfield responded

Jr, thanks for sharing your thoughtful feedback with us about Greg! We're so happy you enjoyed a thorough and accommodating service visit with him. We hope to emulate this positive experience at your next appointment. Safe travels until then!

March 03, 2023

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The service provided to my vehicle was great. The only issue we experienced was having to wait a good 15 to 20 minutes upon our arrival to be checked in and drop off the vehicle. It made me lat More

by Kim
Recommend Dealer
Yes
Mar 06, 2023

Lia Honda Enfield responded

Hi, Kim. We apologize for the inconvenience you experienced because of your service visit. It's definitely not part of our normal protocol to make someone wait more than a few minutes, even with two service advisors on leave that day. We graciously look forward to making your next appointment more convenient and timely. See you then!

December 28, 2022

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Greg Palm has been my service advisor for the past several years and his knowledge, noting frequent updates about my Honda CR-V's, and professionalism are outstanding .... the great service team at L More

by Mark Plefka
Recommend Dealer
Yes
Jan 03, 2023

Lia Honda Enfield responded

Thanks for the awesome review, Mark! Your continued trust in Greg and the Lia Honda team is an honor we do not take for granted. We're certainly glad Greg takes his time to provide meaningful updates and insight and we hope to continue being your first choice for the care of your CR-V. We wish you all the best in the new year, until we see you next time!

December 08, 2022

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Employee Rating

I had an emergency trip to the dealer due to a hole in the side wall of the tire and Jesse Robles was an absolute pleasure to work with. The tire was not in stock, but they were able to get it the same d More

by dan_sharma
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Conlin

Dec 09, 2022

Lia Honda Enfield responded

That's fantastic! We appreciate your business and your positive feedback about Jesse. It let's us know what a valuable asset Jesse is to our service team. We're glad your tire was repaired in such an timely manner and we wish you the safest of travels until we meet again!

November 21, 2022

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The service department and the people there, Greg Palm a special mention, is the best dealership I have found recently. Fast, polite, and fair prices. More

by mlgold
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 01, 2022

Lia Honda Enfield responded

We are honored by your wonderful feedback! Thank you for recognizing Greg for his efforts to make your service experience an outstanding one. Please don't hesitate to call if we may assist you with any other automotive needs. It is our pleasure to serve you and we hope to do so for years to come!

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