Greg West | Page 2

Due to repeated visits for same problem, it was decided to loan me a car so they could thoroughly investigate the problem. Although it was at the dealer for 6 days, I did have transportation and the proble to loan me a car so they could thoroughly investigate the problem. Although it was at the dealer for 6 days, I did have transportation and the problem was finally fixed-and this time, thousands of dollars later, it was taken care of without additional charges. More

by llhammock Verified Customer Verified Customer

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Greg gives excellent customer service. He sent me emails to let me know the progression of the servicing of my car while I was in the waiting room. He came in the waiting room to let me kn He sent me emails to let me know the progression of the servicing of my car while I was in the waiting room. He came in the waiting room to let me know there was a small issue with the lug nuts when rotating my tires. Issue was resolved. Very polite. More

by WOODYNELSON60 Verified Customer Verified Customer

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The process to take care of recalls was simple. There were no issues with the Fleet process. My vehicle was ready earlier than expected. There were no issues with the Fleet process. My vehicle was ready earlier than expected. More

by lgraves1 Verified Customer Verified Customer

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I had no problems, more work needed to be done than I expected but Greg kept me updated. expected but Greg kept me updated. More

by bills27nov Verified Customer Verified Customer

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Service was thorough and prompt. I was told my vehicle would be ready in approximately 21/2 hours. It was completed in less than 2 hours! I was very pleased. I was told my vehicle would be ready in approximately 21/2 hours. It was completed in less than 2 hours! I was very pleased. More

by cargait2 Verified Customer Verified Customer

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Made an appointment was supposed to get a rental they didn't have one. I left, someone was supposed to call me back. Waited 2 weeks and the service manager called to find out what happened. He made me an didn't have one. I left, someone was supposed to call me back. Waited 2 weeks and the service manager called to find out what happened. He made me an appointment that day and recall was fixed. More

by Jffwilkey Verified Customer Verified Customer

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Greg always keeps me updated about the work that needs to be done on my SUV and I really like that. be done on my SUV and I really like that. More

by bills27nov Verified Customer Verified Customer

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Greg was very friendly and went over everything with me. Great customer service! Very positive experience. Great customer service! Very positive experience. More

by heatherharris0 Verified Customer Verified Customer

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greg always makes process easy and reasonable expectations. We receive updates which keeps us in the loop. expectations. We receive updates which keeps us in the loop. More

by JEHS43215 Verified Customer Verified Customer

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Fast and friendly. No surprises. Fast and friendly. No surprises. Appreciated the coffee and snacks. No surprises. Fast and friendly. No surprises. Appreciated the coffee and snacks. More

by JEFF.S.FRIEDMAN Verified Customer Verified Customer

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