76 Reviews
Write a Review76 Reviews of Gregg Velasco
October 08, 2021
They were friendly did my service in a timely fashion helpful and courteous my truck was cleaned andReturn to me cleaner than what I left it I appreciate it thank you helpful and courteous my truck was cleaned andReturn to me cleaner than what I left it I appreciate it thank you More
Other Employees Tagged: Brian Cook, Jose Favela , Kevin Foster, Paul Thompson
September 26, 2021
I’ve had bad experiences with the service department over the years but our most recent visit is by far the worst of them. Our family and I trusted them with what seemed to be a simple task; finding out what the years but our most recent visit is by far the worst of them. Our family and I trusted them with what seemed to be a simple task; finding out what was wrong with our vehicle. Not only did they misdiagnosed the code given but they also assured me the problem was not the cheapest thing to fix but instead the most expensive possibility. Once I agreed to the fix of the vehicle which cost me near to $5000 they gave me back my car in the same not-working condition. I called them to ask them to have it re-checked they assured me in a matter of hours there was nothing wrong. When I insisted they did a more thorough inspection they called me back 3 days later telling me my problem was the initial issued they assured me my vehicle didn’t have. As they were looking into charging me an additional $1000 I refused and not once did they acknowledged the mistake they made, nor did they offer to repair it at no cost… I decided to rid of that car and buy a different vehicle of a different maker to never do business with this unprofessional establishment and their staff. More
Other Employees Tagged: Jose Favela , Kevin Foster
September 12, 2021
I will return for service! Greg, Kevin and Jose were incredibly accommodating. I was in and out of there quickly. I appreciate the car wash. incredibly accommodating. I was in and out of there quickly. I appreciate the car wash. More
Other Employees Tagged: Jose Favela , Kevin Foster
August 23, 2021
Great, fast and friendly customer service !!!! Glad to see the coffee station back. Lol. Felt clean and safe while keeping socially distant from others while waiting see the coffee station back. Lol. Felt clean and safe while keeping socially distant from others while waiting More
Other Employees Tagged: Brian Cook, Jose Favela , Kevin Foster, Paul Thompson
August 12, 2021
Kevin foster is the greatest of all time. I appreciate everything he has done for my family. Every time i come in it is an amazing experience everything he has done for my family. Every time i come in it is an amazing experience More
Other Employees Tagged: Brian Cook, Jose Favela , Kevin Foster
July 29, 2021
I traded my vehicle in to get a Nissan Rouge. I had driven a Rouge on a vacation and really like it. I think this will be my last vehicle. driven a Rouge on a vacation and really like it. I think this will be my last vehicle. More
Other Employees Tagged: Efrain Caldera, Justin Isom
July 20, 2021
Great service department, every aspect of my experience was truly exceptional. I highly recommend Gregg Velasco and his team to anyone with automobile service needs. was truly exceptional. I highly recommend Gregg Velasco and his team to anyone with automobile service needs. More
July 16, 2021
The service department is always exceptional with regards to meeting my service needs. The manager (Gregg) has the pulse of his customers which makes the experience simpler and without concerns. to meeting my service needs. The manager (Gregg) has the pulse of his customers which makes the experience simpler and without concerns. More
Other Employees Tagged: Brian Cook, Jose Favela , Kevin Foster, Paul Thompson

