Gregory Alore | Page 5

Justin Delgado and the close out team was easy to work with, efficient and got all my needs met with, efficient and got all my needs met More

by STEFAN.P Verified Customer Verified Customer

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Wow! If you're considering a VW, you should go here. We had been considering an EV purchase by the end of the year and mostly our interactions with dea If you're considering a VW, you should go here. We had been considering an EV purchase by the end of the year and mostly our interactions with dealers were confusing if not dishonest. "You need to lease or finance to get the $5350 rebate!" I used TrueCar to look into a reasonable price and was contacted by Zachary Rutledge at Tynan's Volkswagen in Aurora. He was very polite and not pushy, and only asked if he could have an opportunity to win my business if I found a good deal. In the end - after several others had told me my deal wasn't real, he matched - and beat it - with no objections. We went down on 12/31 to finalize the deal and I was stressed that he had baited and switched. But the deal was just as he promised. The car was ready, clean, and charged, and he took care of the inevitable minute spots here and there that only brand-new car buyers even notice. We did the paperwork just as he promised, no pressures, no changes. Wow. I did not expect this. Then we met with Tom in finance who politely led us into his office and he said something like "it looks like Zach worked out a deal with you, and you owe us [final sale price.] And that price was exactly the number I had calculated and expected. Then Tom just said "how would you like to pay?" I said "wait, no extended warranties? No paint protection? No rust guard?" "That's not how we work here. We want happy customers, so we do it the right way." So in the end *I* had to ask *him* about financing (rather than him pushing something we didn't want), we discussed prepayment penalties and loan lengths, and he actually caught a mistake I had made that would have been about $500 in the dealer's favor. Greg Alore and Scott Wilkinson are the managers there and I took my time on the way out to let them know how impressed I was and how my experience that day was the best car purchase ever. I highly recommend this long-time family-owned business. "Would buy again." Five Stars More

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Very friendly with no pressure. Great products. Very knowledgeable. Finance department is excellent. I enjoyed my time there. Great products. Very knowledgeable. Finance department is excellent. I enjoyed my time there. More

by NONE23 Verified Customer Verified Customer

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Greatest and easiest car buying experience ever! I was very happy! Quick and painless! Thanks again! I was very happy! Quick and painless! Thanks again! More

by BSPAHRDENVER Verified Customer Verified Customer

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The staff was incredibly friendly and knowledgeable, especially Avel Martinez, who took the time to understand my needs and guided me through all the options available. I couldn't be more satisfied with especially Avel Martinez, who took the time to understand my needs and guided me through all the options available. I couldn't be more satisfied with the experience. From start to finish, the entire process was smooth, professional, and stress-free. More

by MARTYAS0913 Verified Customer Verified Customer

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Wonderful experience! They beat a competitor’s deal without question and made the experience smooth. My only issue was the extended time it took to get the vehicle detaile They beat a competitor’s deal without question and made the experience smooth. My only issue was the extended time it took to get the vehicle detailed and ready to drive away. More

by BRADLEYWATWOOD Verified Customer Verified Customer

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I recently had the pleasure of visiting Tynan's Volkswagen, and I couldn't be more impressed with the exceptional service I received. From the moment I walked in, the staff made me feel welcome and Volkswagen, and I couldn't be more impressed with the exceptional service I received. From the moment I walked in, the staff made me feel welcome and valued. Every team member I interacted with was not only knowledgeable but also genuinely eager to help. The sales team took the time to listen to my needs and preferences, offering insightful advice without any pressure. They were patient, answered all my questions, and provided detailed information about the vehicles I was interested in. I never felt rushed, and they truly went above and beyond to ensure I was comfortable with my decision. Additionally, the finance team was transparent and efficient, explaining all my options in a way that made the process smooth and stress-free. The customer service was top-notch, and they worked tirelessly to make sure I got the best deal possible. It's clear that Tynan's prioritizes creating a positive experience for their customers. I left with not just a new car but also a great impression of the professionalism and care that the staff exhibits. I highly recommend this dealership to anyone looking for an outstanding car-buying experience. Thank you to everyone at Tynan's for making my visit so enjoyable! More

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I had a GREAT customer care service from this place Tom was such an awesome man very clear communication and ready to listen to my concerns as a customer was such an awesome man very clear communication and ready to listen to my concerns as a customer More

by BUKEBEN42 Verified Customer Verified Customer

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First Class dealership, fair and honest prices. Just purchased my second vehicle in six years. I love the honest and professional service! Just purchased my second vehicle in six years. I love the honest and professional service! More

by RICARDO.PATTON1 Verified Customer Verified Customer

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It was a very helpful and quick service, price was reasonable and the employees were very kind. reasonable and the employees were very kind. More

by ADbigD Verified Customer Verified Customer

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