Gregory Hampton | Page 2

This is our second purchase from Novak Motors in the last two years. We had another great experience. It’s so refreshing to go into the showroom and not be pushed into making a purchase. We found exactly wh two years. We had another great experience. It’s so refreshing to go into the showroom and not be pushed into making a purchase. We found exactly what we wanted. Scott Misino was extremely helpful and highly recommend heading to Novak if you’re serious about a car. They’re honest, helpful and fair. Thank you for another great car. Scott, it was a pleasure. Thanks for all of your help. More

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It was a pleasure to work with Scott on the purchase of our son’s first car. Scott understood what we needed in a car and executed it perfectly. From seeing it for the first time to driving it home the buy our son’s first car. Scott understood what we needed in a car and executed it perfectly. From seeing it for the first time to driving it home the buying process was handled in a no pressure professional manner. The entire car buying experience was completely hassle free including it being indoors during the winter was a huge benefit. We will continue to highly recommend Scott and Novak Motors to everyone we know. More

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I recently had the pleasure of visiting Novak Motors with my niece to purchase a car, and I must say, the experience exceeded all my expectations. Coming in, I was naturally cautious due to past negative enc my niece to purchase a car, and I must say, the experience exceeded all my expectations. Coming in, I was naturally cautious due to past negative encounters with dealerships, but Novak Motors completely changed my perspective. From start to finish, the process was flawlessly smooth no haggling, no pressure, and absolutely no feeling like our time was being wasted negotiating prices. What truly stood out was the genuine, straightforward honesty of the customer service salesperson, named - John, JOHN demonstrated exceptional professionalism and integrity, making us feel respected and valued every step of the way. The atmosphere at Novak Motors is refreshingly calm and quiet, creating a stress-free environment that makes car buying a pleasure rather than a chore. If you're looking for a dealership where you are treated with respect and your business is truly honored, Novak Motors is the place to go. This is a real, heartfelt recommendation from Elizabeth Ramos—you won’t be disappointed. More

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I appreciated Scott helping us. Even when I was considering to come back he didnt pressure me into a decision, he gave my husband & I space to speak and then checked on us throughou Even when I was considering to come back he didnt pressure me into a decision, he gave my husband & I space to speak and then checked on us throughout the process. He was polite, & the showroom is very clean. Greg was polite as well, I highly recommend. Please see Scott :) More

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Great customer service! I had an excellent experience buying my car thanks to the friendly and professional staff. They took the time to answer all my questions and made sur I had an excellent experience buying my car thanks to the friendly and professional staff. They took the time to answer all my questions and made sure I felt confident every step of the way. The process was smooth, organized, and never felt rushed or stressful. My salesperson went above and beyond to help me find the perfect vehicle. I highly recommend this dealership to anyone looking for a great customer experience. More

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Everyone was extremely nice and helpful at Novak. Rodney and Gabe made this a seamless and less stressful process as this was my first time buying a car and I cant thank them enough. I will definite Rodney and Gabe made this a seamless and less stressful process as this was my first time buying a car and I cant thank them enough. I will definitely recommend friends/family to come here More

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Joe was great. There was no "bait and switch." There were no hidden fees. He showed us what we wanted in the price range we wanted. He answered all of our quest There was no "bait and switch." There were no hidden fees. He showed us what we wanted in the price range we wanted. He answered all of our questions and never deferred to my husband on any of my questions as guys might often do when talking cars. There were two cars we were interested in, and he didn't push us toward the higher priced one. There was no high pressure. He was actually helping another customer at the same time as us, but we never felt slighted or left hanging, and didn't even know that until we were leaving! Before letting us take the car out for a test drive, he showed us the interior, pointing out all the things we should be looking for, then let us sit in the car and "play" with the features. If he didn't have an answer about some things, he went to his manager and returned with the answer. He addressed all of our concerns. We never felt that we were being misled or had any reason to feel skeptical. In fact, we already gave a couple of people his contact information. When our kids start looking for cars, we will be sending them to Joe and Novak before anywhere else. More

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Buying a vehicle here was the best experience we ever had purchasing a car. No pressure, plenty of assistance and overall a very enjoyable experience. Our salesman and finance person were absolutely fantasti purchasing a car. No pressure, plenty of assistance and overall a very enjoyable experience. Our salesman and finance person were absolutely fantastic! More

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I will never shop with another dealer ever again! Scott and the team at Novak Motors was spectacular. The service I received was prompt, informed, honest, and most importantly efficient. I called Sco Scott and the team at Novak Motors was spectacular. The service I received was prompt, informed, honest, and most importantly efficient. I called Scotta about 3-4 months ago looking for a specific Jeep. As soon as that Jeep came into the dealership Scott called me - AFTER 4 months of not hearing from me! He also ensured that all of the details were accounted for, as I was traveling over 4 hours to to purchase this car. This is my second vehicle purchased from NOVAK MOTORS and I will never go anywhere else! More

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It was a relief going to Novak because they dont do the entire hidden fee thing that every other used car lot and even dealerships do. Its a relaxed vibe that allows the salesman (Scott in our case) help y entire hidden fee thing that every other used car lot and even dealerships do. Its a relaxed vibe that allows the salesman (Scott in our case) help you find the car you want instead of feeling like youre getting swindled. The entire process was smooth and relatively easy. Was extremely happy with the condition of all the cars and how well the prepped the vehicle for delivery. More

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