Gregory Louvat | Page 7

Both of the sales reps that helped me were professional and knowledgeable. I did enjoy the interaction with them. The one thing I did not like was the fact that I was sold the car with a bent wheel and it and knowledgeable. I did enjoy the interaction with them. The one thing I did not like was the fact that I was sold the car with a bent wheel and it didn’t seem like the general manager was willing to do anything more for the car than already has been done at that point. The service manager even came out and thru our conversation admitted that one of the wheels looked “slightly” bent when car was on the lift but it wasn’t “bad” enough to worry about. The dealer did offer to give me wheel and tire insurance at their cost which was nice and I took it - But unfortunately I was told I’d have to wait at least 30 days to make a claim to use the insurance to fix the wheel issue. As you can imagine driving around for a month on a bent wheel is not a good experience so I had to take matters into my own hands and go fix the bent wheel out of my pocket. Wish the dealer would have at least done something more about the bent wheel other than keep re balancing the tires. Additionally I did pay a 800 dollar dealer fee which included plate and registration service and a thirty day temp plate. It’s been 33 days now since the purchase and I emailed the dealer four days ago about the temp plate expiring but was told that I have to wait another two weeks as there is an issue with the dmv. I was given a letter stating this for curtesy. Problem is I do live in NYC and now I have to somehow survive driving around with an expired temp tag on my car and no way to get registration etc myself. Have to wait on the dealer. I’m just hoping I don’t get in trouble with this expired temp tag because I don’t thing the ticket people care for curtesy letters you know… Thanks More

by koutcherov57 Verified Customer Verified Customer

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Gregory the salesman was awesome! Very informative, and helpful. He taught me a lot about the mini. Very informative, and helpful. He taught me a lot about the mini. More

by mafattz Verified Customer Verified Customer

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The best Salesman Greg. Outstanding knowledgeable and simply excellent extra polite and understanding. Great team really satisfied doing business with them Outstanding knowledgeable and simply excellent extra polite and understanding. Great team really satisfied doing business with them More

by VACA.LEONOR Verified Customer Verified Customer

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Great service, very courteous. They work had to keep you informed. Highly recommended! Will use for service every time. They work had to keep you informed. Highly recommended! Will use for service every time. More

by TERMINAL_AC Verified Customer Verified Customer

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Very professional. Very helpful quick to respond to any questions with accurate answers service dept very good Very helpful quick to respond to any questions with accurate answers service dept very good More

by DIANDBILL1 Verified Customer Verified Customer

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Everyone was extremely helpful, friendly, knowledgeable and went above and beyond. Thanks, you were awesome !!! and went above and beyond. Thanks, you were awesome !!! More

by tinadimo1 Verified Customer Verified Customer

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They were friendly, helpful, professional, knowledgeable of the vehicles that they were selling, organized, courteous, outstanding and polite. of the vehicles that they were selling, organized, courteous, outstanding and polite. More

by ddel7298 Verified Customer Verified Customer

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Wonderful experience- everyone was professional, friendly and helpful. I highly recommend Mini of Ramsey. Greg made sure everything went smooth and was always available for any questions I had. First Mini Co and helpful. I highly recommend Mini of Ramsey. Greg made sure everything went smooth and was always available for any questions I had. First Mini Cooper - very impressed with its performance. More

by THOMASPIRO207 Verified Customer Verified Customer

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Hard working people. Greg is the most hard working man there. He stayed in contact with me from the being to the end . I am just waiting for my tag. A must sh Greg is the most hard working man there. He stayed in contact with me from the being to the end . I am just waiting for my tag. A must shop place ,Thank you very much. More

by list1932 Verified Customer Verified Customer

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My salesperson is great. I however have a difficult time dealing with a sales Manager who treats customer as if they have no knowledge of the process even after leasing 3 ve I however have a difficult time dealing with a sales Manager who treats customer as if they have no knowledge of the process even after leasing 3 vehicles from them. He came across as very insincere when discussing a mistake that he made. I will not deal with him again. More

by LRDULCE55 Verified Customer Verified Customer

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