Guadalupe Perez | Page 10
Service Manager
Kundert Volvo of Hasbrouck Heights
140 Route 17 North
Hasbrouck Heights, NJ 07604
Dealership Experience
39 yrs, 3 mos
Industry Experience
43 yrs, 3 mos
204 Reviews
Write a Review204 Reviews of Guadalupe Perez
February 16, 2017
Always Very Pleased with Kundert Volvo Service Kundert Volvo service is the best. The confidence that I have with your entire group of people is without end. The quality of service is excellent as Kundert Volvo service is the best. The confidence that I have with your entire group of people is without end. The quality of service is excellent as is the cost for the work done. Your service advisors are very honest with me, and they are pleasant, and all this is greatly appreciated. More
Other Employees Tagged: Chip Griffin, Pete Pesce
February 14, 2017
Professional, upfront, honest and transparent Mike and the service crew could not have been better partners, they were professional, upfront, honest and transparent throughout the process of getti Mike and the service crew could not have been better partners, they were professional, upfront, honest and transparent throughout the process of getting my car serviced. More
February 11, 2017
Exceptional customer service I went to Kundert Volvo for the 40k service and there was an issue with my record in the system (my safe and secure program was not properly reflected I went to Kundert Volvo for the 40k service and there was an issue with my record in the system (my safe and secure program was not properly reflected in the system). The service crews quickly contacted my original dealer to resolve the issue and I was able to receive the service seamlessly. More
Other Employees Tagged: Jim Penambere
January 03, 2017
Excellent Service I bought my volvo there and service it with them. They always give oustanding service. Never had a problem ever. Always courteous and well informed. I bought my volvo there and service it with them. They always give oustanding service. Never had a problem ever. Always courteous and well informed. More
Other Employees Tagged: Chip Griffin, Jim Penambere, Pete Pesce
January 02, 2017
Excellent Service Always responsible, proactive and helpful. Truly exceptional. The service team was friendly, efficient and very accommodating. They did a te Always responsible, proactive and helpful. Truly exceptional. The service team was friendly, efficient and very accommodating. They did a terrific job in repairing and maintaining our car. More
Other Employees Tagged: Mary Martiak, Jim Penambere
December 23, 2016
Great and fast service It was pretty straight forward, had only that day off unexpectedly, so I called the dealer to see if they can take my car for synthetic oil change, an It was pretty straight forward, had only that day off unexpectedly, so I called the dealer to see if they can take my car for synthetic oil change, and for my surprise they said bring it in now. So went got it done and found them catering food so they invited me in, pretty nice of them. Definitely will be back. More
Other Employees Tagged: Chip Griffin, Jim Penambere
December 19, 2016
Greatest Service of any Car Dealership out there I have been taking my car to Kundert Volvo for 3 years and it is always an extremely pleasant experience. The service department is prompt, proactive I have been taking my car to Kundert Volvo for 3 years and it is always an extremely pleasant experience. The service department is prompt, proactive, anticipatory and always exceeds my expectations of work and above all, timing! They are very considerate of your time and do everything they can to save you time and be respectful of it too. More
Other Employees Tagged: Van Dixon , Chip Griffin, Mary Martiak, Jim Penambere, Pete Pesce
December 11, 2016
Awesome place to Great people, great environment and awesome service. Would always visit this dealership for all my needs. I will recommend this dealership to friends Great people, great environment and awesome service. Would always visit this dealership for all my needs. I will recommend this dealership to friends and relatives. More
Other Employees Tagged: Philippe Lubin
December 09, 2016
service Always a pleasure dealing with Mike the service manager and Peter the service writer. Great service always. Mike always takes the time out to help me. Always a pleasure dealing with Mike the service manager and Peter the service writer. Great service always. Mike always takes the time out to help me. More
Other Employees Tagged: Jim Penambere, Pete Pesce, Young lady who checks you out
November 18, 2016
Recent Service Check and Minor Repairs Volvo kept its word on the items they said they'd fix. We just purchased a 2015 XC60 here with around 23K miles on it. There was a scuff on the side m Volvo kept its word on the items they said they'd fix. We just purchased a 2015 XC60 here with around 23K miles on it. There was a scuff on the side mirror which we noticed prior to purchase. The sales person, Al, said he'd make sure they took care of it. They did. They also promised to always have a loaner available if we make an appointment in advance. They did. They also fixed the broken visor mirror/light which we noticed was broken after we purchase the car, at no charge. They also sealed and minimized a tiny chip in the windshield driver's side which we also noticed after we purchased the car. It was raining the day we test drove it and initially when we picked up the car we thought it was dirt. They sealed the tiny knick and made it so small it is now nearly unseen. Before it was noticeable and in driver's view. Overall the service and experience have been great at this Kundert Volvo and we are looking forward to seeing this particular dealership for the life of our ownership of this vehicle. Part of the reason we purchased our car here was because of the family run feeling of this place and they seem honest and professional. After having experiences that were otherwise at other Volvo dealerships, we are happy to drive from the city to Kundert whenever we need to to take care of our car. More
Other Employees Tagged: Erin Kundert , Al Albrizio, Nicquelle Denney, Jim Penambere, The receptionist is very nice too.

