Guadalupe Perez | Page 9
Service Manager
Kundert Volvo of Hasbrouck Heights
140 Route 17 North
Hasbrouck Heights, NJ 07604
Dealership Experience
39 yrs, 3 mos
Industry Experience
43 yrs, 3 mos
204 Reviews
Write a Review204 Reviews of Guadalupe Perez
August 25, 2017
Best Dealer and Service I highly recommend for purchasing and for having your car serviced here. We have purchased 4 cars from this dealership. We live in Westchester and I highly recommend for purchasing and for having your car serviced here. We have purchased 4 cars from this dealership. We live in Westchester and come all the way to New Jersey to have our cars serviced. Everyone from your buying experience to the service have been so pleasant and accommodating. More
August 14, 2017
The service was quick,& the people helpful & friendly whenever I had a question or needed help with my car , the service department always accommodated me. I never had a problem with their service whenever I had a question or needed help with my car , the service department always accommodated me. I never had a problem with their service More
Other Employees Tagged: Jarilton Cruz, Glen Sadler , Chip Griffin, Frank Monica, Jim Penambere, Pete Pesce
August 03, 2017
Gold Standard Upheld Jim was my service advisor for my last two visits to Kundert Volvo. He is superb! He kept me informed of the status of the repair and told me in advan Jim was my service advisor for my last two visits to Kundert Volvo. He is superb! He kept me informed of the status of the repair and told me in advance of the estimated time it would take. He attends to every little detail and helps the customer in every way possible, not least of which is applying the maximum discount available for the job. He is a pleasure to work with because of his dedication to customer service. No one could expect more. I have a newfound appreciation of Kundert Volvo in Hasbrouck Heights as a result of my experience with Jim. At Jim's request, Mike intervened to help me arrange the roadside assistance that I needed for the loaner car I used. It had a dead battery. Mike directed me to call Volvo On Call. They came in no time at all. Invariably the work performed at this service center is excellent. I never returned due to a problem with the work and I have had quite a few repairs here over the years. My Volvo is a model year 2001. I like it too much to part with. More
Other Employees Tagged: Jim Penambere
July 04, 2017
Service is amazing The kindness given by the entire service team is amazing. Mary does a wonderful job booking my appointment quickly and following up to make sure it co The kindness given by the entire service team is amazing. Mary does a wonderful job booking my appointment quickly and following up to make sure it correct. Service advisor Pete is great and making sure my car is handled with care and everything working correctly. More
Other Employees Tagged: Erin Kundert , Mary Martiak, Pete Pesce
June 28, 2017
Service and tires Excellent service and responsiveness. They completed all work as promised and were able to get my car ready in a very short period of time. Excellent service and responsiveness. They completed all work as promised and were able to get my car ready in a very short period of time. More
Other Employees Tagged: Pete Pesce
June 22, 2017
Superior service Our 2001 Volvo S40 needed some extensive service and the service team at Kundert comprised of Michael, Peter and Jim did a wonderful job of repairing Our 2001 Volvo S40 needed some extensive service and the service team at Kundert comprised of Michael, Peter and Jim did a wonderful job of repairing our Volvo. We would never go to another Volvo dealership. The service team provided us with a service loaner, and we can state that our Volvo is running like a champ. Worth noting is the Kundert Volvo service guarantee. We encountered an issue with the same oil leak and it was promptly repaired at no charge. Thank you Kundert service. You all are exceptionally honest and trustworthy! More
Other Employees Tagged: Nick Fanizzi, Chip Griffin, Mary Martiak, Jim Penambere, Pete Pesce
May 25, 2017
Great Service I never have a problem here. I always have to wait because I live in NY and they do their best to get me out ASAP. The waiting room is comfortable t I never have a problem here. I always have to wait because I live in NY and they do their best to get me out ASAP. The waiting room is comfortable too! More
April 28, 2017
Great Experience. Always efficient, thoughtful and honest Great dealership. Great service. Always a pleasant experience. And thorough analysis of our cars. Also very direct and honest about what needs to be s Great dealership. Great service. Always a pleasant experience. And thorough analysis of our cars. Also very direct and honest about what needs to be serviced now and what issues can wait until later. More
Other Employees Tagged: Chip Griffin, Mary Martiak, Frank Monica, Jim Penambere, Pete Pesce
April 27, 2017
Friendly and helpful Everything is done right the first time, friendly and knowledge staff. I hope we will have a nicer waiting area next time I need service. Everything is done right the first time, friendly and knowledge staff. I hope we will have a nicer waiting area next time I need service. More
February 24, 2017
Comfortable atmosphere! I had my first service at Kundert and I can't say more about how accommodating and friendly the staff was. I called in the am for an appointment and w I had my first service at Kundert and I can't say more about how accommodating and friendly the staff was. I called in the am for an appointment and was scheduled for one in just a matter of minutes for the same afternoon. The service staff was professional and had a great sense of humor! They didn't make me feel inferior because of my lack of "car knowledge"!!! More
Other Employees Tagged: Pete Pesce
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