Guillermo Alarcon | Page 41

Vinnie was willing and able to give me excellent customer service. I never felt rushed nor did I ever feel pressured as is normally the case in car sales. He took the time to explain all the bells and whistl service. I never felt rushed nor did I ever feel pressured as is normally the case in car sales. He took the time to explain all the bells and whistles of the vehicle. I would suggest that everyone take a page out of his playbook as it will result in more repeat customers. More

by AHGRANGER Verified Customer Verified Customer

Report | Print

It was an awesome experience leasing in Weston Volvo. Specially the great assistance with customer service and guidance financially By Frank Martinez Good choice with volvo Specially the great assistance with customer service and guidance financially By Frank Martinez Good choice with volvo More

by PETERRIVAS2011 Verified Customer Verified Customer

Report | Print

Had an amazing experience at the Weston Volvo!! Our sales representative, Frank Martinez, was very knowledgeable and helped us pick the perfect car for our family! Thank you, Frank, for introducing us to all representative, Frank Martinez, was very knowledgeable and helped us pick the perfect car for our family! Thank you, Frank, for introducing us to all that Volvo has to offer and we look forward to spreading the word with our family and friends! More

by fiorellats08 Verified Customer Verified Customer

Report | Print

Friendly and knowledgeable staff with an easy going nature and helpfulness. Made our car buying experience an easy and pleasurable process. Highly recommend buying/leasing your next vehicle from Westo nature and helpfulness. Made our car buying experience an easy and pleasurable process. Highly recommend buying/leasing your next vehicle from Weston Volvo. More

by MUSH1205 Verified Customer Verified Customer

Report | Print

Very Professional and honest service. I left my Volvo XC 60 for an oil change and tire rotation. The service department gave me a brand new loaner car for the day. When I returned my car was washed and read 60 for an oil change and tire rotation. The service department gave me a brand new loaner car for the day. When I returned my car was washed and ready to go on time. More

by MHO Verified Customer Verified Customer

Report | Print

Very professional service, my sales person Al was kind and very patient. He took time to address all my questions and concerns I'm very pleased and very patient. He took time to address all my questions and concerns I'm very pleased More

by BEVERLY1042 Verified Customer Verified Customer

Report | Print

Great service! Our sales rep was knowledgeable and went above and beyond to provide great insights about the brand and the cars. I highly recommend above and beyond to provide great insights about the brand and the cars. I highly recommend More

by JP Verified Customer Verified Customer

Report | Print

Terrible service. I was promised a call for a status of my car and loaner and did not receive the call. I was left an entire weekend without the car. I spoke to Gillermo Alarcon (sales manager) to ask for my car and loaner and did not receive the call. I was left an entire weekend without the car. I spoke to Gillermo Alarcon (sales manager) to ask for help and he was extremely rude. I will never go to Weston Volvo again. More

by FERNANDO_A_ACOSTA Verified Customer Verified Customer

Report | Print

excellent Weston Volvo the best!!!!!! this is our third car we have bought from Weston Volvo Claudia Garcia is an excellent saleswoman !!!!!!! and a great person super nice !!!!!! this i this is our third car we have bought from Weston Volvo Claudia Garcia is an excellent saleswoman !!!!!!! and a great person super nice !!!!!! this is the second car she sells to us we like to mention Guillermo Alarcon as a gentleman he has been very nice with us too we are very satisfied and happy with Weston Volvo we have already recommended it thank you GRACIAS A TODOS !!!!!!! Julio y Elisa Mitrani More

by MITRANI646 Verified Customer Verified Customer

Report | Print

Took my deposit and a month later canceled deal I went into this dealership in early Dec 2019. Dealt with Juan and sales manager Guillermo Alarcon. Took my deposits On Jan 8 signed papers, was given I went into this dealership in early Dec 2019. Dealt with Juan and sales manager Guillermo Alarcon. Took my deposits On Jan 8 signed papers, was given an envelope that had my registration in it but by arrangement was not ready to take delivery until dec 30. When I called salesman to advise I would be running a day or two late (I was out of country) he informed me car was still on shop and not ready for delivery and they were supposedly working with Volvo technicians to install an option I had been promised. After a week and multiple e mails Guillermo Alarcon said they couldn’t get the parts in time to deliver the vehicle and was canceling the order. I called his bluff and said I would take the car without the option but no reply, I spoke to Comptroller as I had requested they notify the credit bureaus to remove the hard inquiry in my report since they canceled the deal (I have excellent credit but every inquiry reduces your score and stays on your report for 2 years) she promised me she would others involved and get back to by end for day on Jan 9- I never heard from them. Stay away from this dealer. They don’t keep their words and something as simple as a letter to credit agencies they won’t even do, Weston Volvo is bad news, More

Report | Print