Guillermo Alarcon | Page 57
General Sales Manager - Volvo
Weston Volvo
3650 Weston Road
Davie, FL 33331
Dealership Experience
32 yrs, 8 mos
Industry Experience
39 yrs, 9 mos
Specialties & Trainings
customer service
leasing
inventory control
sales motivation
APB
Finance
CRM
677 Reviews
Write a Review677 Reviews of Guillermo Alarcon
August 09, 2018
Everythibng went very smoothly A few bumps early on, it is difficult for the dealer AND the customer when inventory is this scarce, however, when I found there was a car in stock th A few bumps early on, it is difficult for the dealer AND the customer when inventory is this scarce, however, when I found there was a car in stock that I was searching for, everything went stellar from that moment on. More
Other Employees Tagged: Danny Paulino
August 08, 2018
Great experience and deal Juan Velez was the sales rep I dealt with and he was awesome. Truly transparent at all times, very responsive, but not pushy. He was very professional Juan Velez was the sales rep I dealt with and he was awesome. Truly transparent at all times, very responsive, but not pushy. He was very professional and the communication was great, which led to me feeling like I got the deal I was looking for. Ask for Juan when you to Weston Volvo, you wont be disappointed. More
Other Employees Tagged: Juan Velez
August 08, 2018
Outstanding service not only from our salesman, Frank Martinez, but also all others, including the finance department. Great job. We will be back for our transpo service not only from our salesman, Frank Martinez, but also all others, including the finance department. Great job. We will be back for our transportation needs. More
Other Employees Tagged: Orlando De La Nuez, Frank Martinez
August 06, 2018
Very un happy. I purchased this car on 07/30/2018 &in 08/06/2018 I have to take the car to the service center 2 times for the same problem, I am not happy at all. I purchased this car on 07/30/2018 &in 08/06/2018 I have to take the car to the service center 2 times for the same problem, I am not happy at all. Roberto Otero More
Other Employees Tagged: Claudia Garcia , Luis Gonzalez
August 05, 2018
Very happy with the customer service Leased a Volvo S60 about a week ago. Wonderful sales person (Juan Velez) which impressed us for his honesty and professionalism. The customer service Leased a Volvo S60 about a week ago. Wonderful sales person (Juan Velez) which impressed us for his honesty and professionalism. The customer service in general by management and finance was great as well. More
Other Employees Tagged: Orlando De La Nuez , Juan Velez
July 31, 2018
Knowledgeable, friendly and no pressure As a long time Volvo owner I came in knowing the vehicle I wanted but not knowing the various packages available. Danny was able to not only tell me As a long time Volvo owner I came in knowing the vehicle I wanted but not knowing the various packages available. Danny was able to not only tell me what each package contained but also to show me so I could absorb this information better. He was also able to assist me in determining the final monthly dollar amounts if I leased vs. purchased the vehicle, and was able to obtain all of the discounts available to (Volvo loyalty program and special current programs). He was EXTREMELY knowledgeable as to how to set up and use the on board computer settings. Very friendly and absolutely no pressure exerted. An absolute professional and a pleasure to deal with. C.J. (from F&I) got me in and out in 15 minutes which was great as I was on a time deadline. More
Other Employees Tagged: Danny Paulino, CJ
July 31, 2018
Happy new volvo costumer Just purchased a 2019 XC90 from Claudia Garcia at the Weston Volvo great experience wonderful customer service very knowledgeable and quick process no Just purchased a 2019 XC90 from Claudia Garcia at the Weston Volvo great experience wonderful customer service very knowledgeable and quick process no back and forth. More
Other Employees Tagged: Claudia Garcia, Orlando De La Nuez
July 26, 2018
Great customer service and very professional This dealership has very special employees and buying a Volvo is not only a purchase but it is an experience. My husband and I are very happy with the This dealership has very special employees and buying a Volvo is not only a purchase but it is an experience. My husband and I are very happy with the personalized service and for listening to our needs. Thank you to Guillermo and Rafael for their professionalism and dedication. More
Other Employees Tagged: Rafael Robles
July 24, 2018
Happy Customer My husband bought two Volvos here in the past 15 years. Finally-- it's my turn! I chose the new Volvo XC40. ILOVE IT! I was very satisfied with their My husband bought two Volvos here in the past 15 years. Finally-- it's my turn! I chose the new Volvo XC40. ILOVE IT! I was very satisfied with their service department in the past and this influenced my final decision. Also The XC40 was rated better than the BMW I was also considering. I especially enjoyed ALL the help from my sales specialist! Frank is an awesome salesman and professional! He knew- and explained every detail with clarity and patience. What a fun experience! I was really pleased with every step involved in purchasing my car. No pressure. And the process was smooth and uncomplicated. Thanks again Frank! More
Other Employees Tagged: Frank Martinez
July 24, 2018
Excellent service! Danny was the best! I highly recommend this dealer. Great service! Friendly with good inventory. I will defiantly go there again for my next purchase. Ask for Danny he wa I highly recommend this dealer. Great service! Friendly with good inventory. I will defiantly go there again for my next purchase. Ask for Danny he was awesome! More
Other Employees Tagged: Danny Paulino

